Ray Price Stroud Ford

Name calling with bait and switch tactics. Sales Manager calls me a jerk. I served my country for 30 years so I have taken crap before, but I will tolerate disrespect. To make matters worse, Sales Manager calls me a jerk. I served my country for 30 years so I have taken crap before, but I will tolerate disrespect. To make matters worse, I get an offer for a hundred dollars on my trade in. I wasn't expecting very much for it but a hundred dollars? The left tire alone is worth that amount. In addition, they quoted me a price for the new car via an email. This is was what brought me into their dealership in the first place, but that price suddenly goes up $1500 dollars after a test drive! Of course I don't accept it and I proceeded out the building, but half-way I hear the young Sales Manager say "what a jerk". I have taken a crap in the Army before but disrespect has not been one of them. I turned around and in a loud voice said, "what did you call me"? He said ..."sir have a nice day". More

Get a second opinion before believing service department The worst of the worst service department.. My first experience was the over the phone diagnosis, they must have crystal ball.. Brought my older truck The worst of the worst service department.. My first experience was the over the phone diagnosis, they must have crystal ball.. Brought my older truck in which is a west coast truck in great shape with an exhaust leak. Their diagnosis was not one but two exhaust manifolds cracked and a minor exhaust leak at the pipe.. I did not believe the diagnosis being in the auto industry for fourty years that both manifolds would crack at same time. I brought my truck to a REAL FORD DEALER in Ohio. Their diagnosis was both manifolds NOT CRACKED OR LEAKING.. xxx.. IT WAS A SMALL PIPE LEAK. I was also charged an exorbitant amount to diagnose and replace two coil packs which probably was only one in my experience not to have multiple go out ar once.. THESE PEOPLE WILL STEAL YOUR MONEY... More

Great Sales Associate We worked with Billy Capo when purchasing a used, certified Ford recently. He was GREAT to work with! It was one of the first sunny, warm Saturdays We worked with Billy Capo when purchasing a used, certified Ford recently. He was GREAT to work with! It was one of the first sunny, warm Saturdays and the place was crazy busy and he was juggling multiple clients at the same time. Amazing thing is, we never even knew it! He treated us like we were the only ones in the place, gave us his complete attention, did what he could to move things along as quick as possible. Comes across as very sincere, honest, not pushy or excitable. He was a pleasure to work with. OH! And I'm loving my "new" used car as well. Nice selection of vehicles. Would go again when I'm ready! Thanks, Mandy & Johnny More

Awesome !!! We were contacted by Billy Capo to set up an appointment as our lease was nearing the end. He listened to all the things that we were looking for and We were contacted by Billy Capo to set up an appointment as our lease was nearing the end. He listened to all the things that we were looking for and set us up with another great lease. He accommodated our hectic schedules and showed us all the features of our new vehicle before we drove off. We look forward to seeing him again in three years when our current lease expires. Jason & Laura More

Oustanding Sales Expierence This was an outstanding experience. Billy Capo was knowledgeable, understanding sales person. Easy to work with and treated us like family. Made th This was an outstanding experience. Billy Capo was knowledgeable, understanding sales person. Easy to work with and treated us like family. Made the process an enjoyable process. No pressure to buy, provided excellent service and was extremely helpful though out the entire process including working with me on the trade in vehicle. A 5 star salesperson. More

Rewarding I had received a phone call from salesman Billy Capo from Ray Price ford asking me if we would be interested in trading our 2013 ford focus. At thi I had received a phone call from salesman Billy Capo from Ray Price ford asking me if we would be interested in trading our 2013 ford focus. At this time we had never thought about it. I told him if we did it would have to save us money and a lower payment. Billy ask us to come in and talk. My wife and i went down and met with Billy and made a deal and traded up to a 2016 ford focus. It is the first time in 50 years of buying new car that we felt like we were not just a another family to push a car deal on. we were treated with honesty and respect and feel we got a good deal. We also got a big reduction on our car insurance because of all the safety features on the focus. Thank you Billy Capo and Ray Price Ford Charles and maryann Ferguson More

EXCELENT Had a great experience with everyone at Ray Price Stroud Ford Lincoln...Billy Capo gave me outstanding service, I absolutely give a 5 star to this dea Had a great experience with everyone at Ray Price Stroud Ford Lincoln...Billy Capo gave me outstanding service, I absolutely give a 5 star to this dealership and to Billy Capo More

New lincoln MKZ Billy Capo treats you family, very knowledgeable. No pressure to buy, just a great new car experience Thank you for the experience JOHN and BARB Billy Capo treats you family, very knowledgeable. No pressure to buy, just a great new car experience Thank you for the experience JOHN and BARB More