Ray Price Stroud Ford

Bill Capo made my 2016 Fusion lease painless! The atmosphere at Ray Price Stroud Ford Lincoln is relaxed. I was lucky enough to have dealt with Bill Capo on my visits. I am a previous lessee to Ra The atmosphere at Ray Price Stroud Ford Lincoln is relaxed. I was lucky enough to have dealt with Bill Capo on my visits. I am a previous lessee to Ray Price Stroud Ford Lincoln and was contacted a few months earlier by Bill to let me know my lease was coming up and if there was any way he could help to let him know. I spoke to Bill a few days earlier to inform him what I was looking for. Bill directed me to the Ray Price Stroud Ford Lincoln website with some vehicles he had in mind so I could browse and get an idea of the option on each vehicle. I was pleasantly surprised by Bill's professionalism, knowledge and outgoing personality letting me make a decision within my timetable. I set up a time to meet with Bill to test drive the vehicle, which I loved, then it was back to the dealership to work out the details on the vehicle I chose. Bill went over the costs of the lease with the Friends and Family Sale that was going on. Bill kept me informed throughout the waiting time while they removed the plates from my 2014 Ford Fusion and while they prepped and detailed my new 2016 Ford Fusion. I was updated regularly on the wait time to see the Financial Specialist Darlene Brown. Bill took me out to my sparkling new 2016 Ford Fusion and went over all the nuances in this vehicle like the voice activated navigation, SiriusXM radio and climate settings. Bill helped me switch over my SiriusXM account and set up my mobile phone through Ford My Sync. Once we were done, I was thanked again, offered help if I have any questions or problems, and I was on my way. The reason for the 5 STARS was simple and Easy. I was dealt with in a professional manner, the sales staff were helpful and courteous. Bill Capo, Darlene Brown and Kyle Wismer, made you actually feel like you were a FRIEND or member of the FAMILY! Thanks Ray Price Stroud Ford Lincoln! More

Billy Capo Car Salesman We give five stars to Billy Capo. He was helpful and pleasant, very knowledgeable. The dealership as a whole got four stars only because the insuran We give five stars to Billy Capo. He was helpful and pleasant, very knowledgeable. The dealership as a whole got four stars only because the insurance was minimal at best and we had to contact the company to buy more. More

Amazing Car Buying Experience My fiancé and I went to Ray Price to trade in a vehicle we had purchased from them a few years ago. We were in the market for a SUV/Crossover as we ar My fiancé and I went to Ray Price to trade in a vehicle we had purchased from them a few years ago. We were in the market for a SUV/Crossover as we are expecting a child and needed something bigger. We know what the usual drill is when you got to a car dealer as you usually feel like the salesman just cares about his sale and will try to sell you every car on the lot. Enter Billy Capo! Billy is what a car salesman should be. He genuinely cared about our needs and really took it to the next level. He made sure every little thing with the truck we purchased was taken care of as it was a used truck and had a few issues that needed attention. We actually made a list of the things we wanted corrected and he made sure every single one was addressed. He even did some of the corrections himself! A few days later we received a thank you package from Billy with a hand written personalized note. In all our years of purchasing cars we never had a salesman care as much as Billy did, and for that we consider him like family! We will go wherever Billy is to purchase our next car with out a doubt, because we know Billy will do everything he can to make sure the experience is perfect! More

Best car buying expirience Billy Capo puts in quality time to his customers. My wife and I were car shopping for a jeep we saw online. Luis Levia showed us around but the jeep Billy Capo puts in quality time to his customers. My wife and I were car shopping for a jeep we saw online. Luis Levia showed us around but the jeep was not there. He then directed us to a ford edge that we fell in love with. The next day we put an offer in but luis was not in. As God would have it we got Billy Capo. Looking back things went from good to excellent and we even got a "thank you package" in the mail. I got my last two cars at Ray Price locations. Both experiences were great. I will be going to Ray Price to look for my next vehicle. More

Bill Capo solicits good reviews Bill Capo seems like an honest, caring man when he is making his sale. After purchasing my vehicle he sent me a thank u note and asked that I give him Bill Capo seems like an honest, caring man when he is making his sale. After purchasing my vehicle he sent me a thank u note and asked that I give him a good review. Once u have an issue with ur vehicle, don't expect him or anyone at the dealership to help. Every person at the dealership from the secretaries to the mangers are belligerent. When I looked to Bill for help, he ignored my calls and texts until after I was out of my 30 day bumper to bumper warranty; then he replied I'm sorry via text. More

the kids and i love the truck thank you was driving in town the truck stuck out at me when i was at the stop sign. turned around and went into ray price..billy capo was great..i did not e was driving in town the truck stuck out at me when i was at the stop sign. turned around and went into ray price..billy capo was great..i did not even wait 2 minutes before he was at the truck and explaining all details to me..then the test ride.. i knew the children would love it..they now have room to rest at 3-4 am on the way to the horse shows and to sleep comfy on the way home..the truck pulls super duper all we needed in a truck and a sales person...the children and i say a big fat thank you to billy and to ray price for making some childrens dreams a reality. More

Superior Customer Service My daughter and I stopped by to see a Mercury Mariner that we viewed on line. Unfortunately the car was not on the lot at the time because it was at My daughter and I stopped by to see a Mercury Mariner that we viewed on line. Unfortunately the car was not on the lot at the time because it was at the garage, we were sad. After talking to Billy Capo we felt comfortable enough to put a down payment on the car without even seeing it. Billy kept us informed every step of the way. My daughter was away training in Philly and Billy actually sent someone to Philly for her to sign all the forms. Now that is what I call "SUPERIOR CUSTOMER SERVICE". I have been in the customer service field for more than 25 years and I know what superior customer service looks like. Darlene Brown was also helpful and professional when it came to the financing. I talked to a few of the people that were having their cars serviced and they all had the same feeling. They love Ray Price Stroudsburg Ford - Lincoln. The next family car will be coming from Ray Price Ford again. The entire staff was very accommodating. I would like to give everyone a very sincere "Thank you". Regards, Diane Hall( Satisfied Customer) More