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Ray Price Volvo Cars
Stroudsburg, PA
31 Reviews
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31 Reviews of Ray Price Volvo Cars
June 13, 2020
Pleased to say we made a new car purchase at Ray Price. All staff members we encountered were sensitive to our needs. Mohammad went the extra mile to assure us that they could/ would meet our needs. Was ve All staff members we encountered were sensitive to our needs. Mohammad went the extra mile to assure us that they could/ would meet our needs. Was very pleased with his patience and support. More
by Suzcour
Employees Worked With
Mohammad,
Helpful May 19, 2020
Highly impressed with my experience at Ray Price Volvo I was highly impressed with my experience purchasing a pre-owned Volvo S60 at Ray Price Volvo. The vehicle was priced fairly, clean, and in perfect co I was highly impressed with my experience purchasing a pre-owned Volvo S60 at Ray Price Volvo. The vehicle was priced fairly, clean, and in perfect cosmetic and mechanical condition. From my intial contact with Starr in the BDC, to arranging the details of financing with the finance manger Anthony Baio, to delivery with Robert Nelson, all aspects of the process progressed smoothly and quickly. Anthony Baio did a great job setting up the financing, and was prompt, personable, and professional in his communications. Robert Nelson did a great job delivering the vehicle, ensuring I was fully comfortable with how to operate all the equipment in the vehicle, from setting up bluetooth on my phone, to making sure I knew I was familiar and comfortable with all the features on the car. He was thorough and a great asset. Furthermore I was very impressed that he went the extra mile in ensuring I had 2 keys to the vehicle, which was very important to me. Thank you to all the staff at Ray Price for your stellar service. I enjoyed working with both Anthony and Robert and would highly recommend them!! More
by wbickerstaff
Employees Worked With
Robert Nelson, Anthony Baio
March 14, 2020
This was the best experience I have ever had at a dealership. I traveled 13 hours, roundtrip, to purchase a vehicle they listed on-line...and I would do it again. Helpful, real people with honest man dealership. I traveled 13 hours, roundtrip, to purchase a vehicle they listed on-line...and I would do it again. Helpful, real people with honest management—a rare find. More
by Leslie from Virginia
Employees Worked With
Ian, Kody, Stewart, and Steve
December 10, 2018
Excellent sales experience I highly recommend seeking out Zach at Ray Price Volvo for your next vehicle purchase. We originally stopped up to their new location to take a look I highly recommend seeking out Zach at Ray Price Volvo for your next vehicle purchase. We originally stopped up to their new location to take a look at a truck that was listed on their site. We ultimately decided to hold off on the truck but, given how well Zach had treated us throughout the process, we opted to move ahead with a purchase of an awesome (used) MKX. Zach was honest, quick to respond, highly available and genuinely seemed more concerned that we find the right vehicle for us, then making a quick sale. Thank you, Zach!! More
by mkx2011
Employees Worked With
Zach Burgess
November 24, 2018
Serviced my S90 Had Ray Price recently complete my S90 recall. The dealership is very nice and comfortable modern waiting area. I experienced a friendly and professio Had Ray Price recently complete my S90 recall. The dealership is very nice and comfortable modern waiting area. I experienced a friendly and professional staff. More
by GastonS4
Employees Worked With
Ken
November 13, 2018
Quality service Just recently purchased a 2015 Nissan Altima this past weekend. I was able to send the documents via email and it made the whole process much quicker. Just recently purchased a 2015 Nissan Altima this past weekend. I was able to send the documents via email and it made the whole process much quicker. We drove up went in and signed all the paper work. The finance manager Jeorge, offered options but didn't make us feel pressured into purchasing anything. Also during the test drive we ran over a nail and the service center was closed. So the salesman Zack, offered to bring the car to our house the following day so we wouldn't have to make the hour drive back up. All in all it was a pleasant experience that in other instances I have dreaded. We certainly recommend the dealership and the employees that worked with us! More
by Mmags1990
Employees Worked With
Zack Burgess
October 30, 2018
Poor service unapologetic incompetent team. Buyer beware. Purchased 3 Volvo’s this year. 2 from brown daub one from ray price. The one I buy from ray price Volvo cost 70k and they are over there head. They co Purchased 3 Volvo’s this year. 2 from brown daub one from ray price. The one I buy from ray price Volvo cost 70k and they are over there head. They confirmed I had a service loaner the morning of first scheduled oil change as well as other service issues and then 2 hours before scheduled service I am told it was given to someone else. I spoke with 3 Volvo reps directly with Volvo recommending they get their Volvo contract pulled because this is not my first bad experience with this dealership on my new vehicle and it was just purchased in August. I cancel and reschedule my appointments which costs me money to accommodate a dealership that cant competently line up service loaners on their only real luxury brand. Brown daub will be getting all my business moving forward and buyer beware. Multiple loose and squeaky parts on my s90 T6 inscription. Unapologetic and not the place to buy a high end vehicle. Period. More
by ZTG92
Employees Worked With
NA
October 16, 2018
Useless warranty Although I purchased a 2015 V60 still under factory warranty AND bought a $1800 Platinum plan extended warranty, when my check engine light came on le Although I purchased a 2015 V60 still under factory warranty AND bought a $1800 Platinum plan extended warranty, when my check engine light came on less than 7 months of ownership, the Ray Price Volvo service center would not honor the warranty. The Platform plan indicated it covered mechanical problems, they would not honor the warranty saying that a mouse had chewed through the electrical system and this negated any and all warranties. How is it that I have owned cars all my life and lived in the same residence for 40 years I have never had rodent issues. What's the point of purchasing a $1800 warranty if they put some many stipulations on what is covered and what's not covered? I think the customer is helping to offset the cost of the bright and shiny dealership by selling useless warranties to the vehicles purchased. So now I get to pay for my new used car, a useless $1800 extended warranty and all parts and labor incurred by so called rodent damage I will definitely not be buying any future vehicles from this dealership. Signed one very disgruntled customer. More
by Volvo buyer but not from RP
Employees Worked With
It doesn't matter
November 08, 2017
Great Deal No Pressure Just purchased a new 2018 XC60 from Ray Price Volvo. We are repeat customers and always deal with Maria Mordente. She is very straight forward and up Just purchased a new 2018 XC60 from Ray Price Volvo. We are repeat customers and always deal with Maria Mordente. She is very straight forward and up front. Very professional. No games played. Very happy with the sales team. And their service department is the best in the area. They treat you right. More
by shaylokie@gmail.com
Employees Worked With
Maria Mordente
August 16, 2017
Brakes xc90 t6 momentum Brought in my car for oil change, 20000 mile maintenance and Volvo does that for free . But along with that I had needed to have checked out a leak i Brought in my car for oil change, 20000 mile maintenance and Volvo does that for free . But along with that I had needed to have checked out a leak in the front by the oncall and pilot sensor as well as my trunk . This leak goes on all the time . That is under a manufacture defect . I also needed an inspection which ray price also does as a courtesy to Volvo customers . They did the oil change and then told me that I needed new brakes and they had to do both the rotors as well as the pads . When they were questioned the adviser Don was a little stand offish . Hesitant to answer any questions . I can not fathom new rotors being needed on a car that #1 is only driven on the weekend ,#2 the car only has 20000 miles,#3 without showing me the rotors . The customer service in the service department had gone down since the last service manager . I took it upon myself to call Volvo corporate office and was told that rotors only need to be changed every other time you change pads . So why won't anyone give me an answer . Even the the saleS manager Jason is loosing his will to have show customer service . More
by Brianna627$
Employees Worked With
Don,
