Ray Skillman Northeast Kia on Shadeland

I cannot say enough about the Ray Skillman Kia Northeastside service team’s performance! It all started with Tyler True’s quarterbacking multiple fixes (oil leak, flat tire) within a very tight t Northeastside service team’s performance! It all started with Tyler True’s quarterbacking multiple fixes (oil leak, flat tire) within a very tight timeline, due to our road trip scheduled in two days! Nicolas K identified the oil leak issue and Tyler had the part by the next day. To further complicate things, we were waiting for a tire ordered at Ray Skillman Westside that got delayed in shipping. Tyler was able to work in a tire inspection (confirming the damage couldn’t be patched) and then later, a tire replacement when we realized the matching tire would not arrive in time. In addition to fielding all my hectic calls and texts, and doing top notch work, the team had us checked out and on the road five minutes after arriving in the loaner car. I can’t thank Tyler and the rest of the team enough for making our vacation happen! While it’s a longer drive from our home, this experience and the team’s dedication to customer satisfaction will have me coming back for all my service needs, hopefully with less drama! More

Tyler kept me updated on the progress of my repair and made sure that I had what I needed while they had the car. Far exceeded the service that I've gotten at other Kia dealerships! made sure that I had what I needed while they had the car. Far exceeded the service that I've gotten at other Kia dealerships! More

I WONDER COMMUNICATED WITH SERVICE. I GREAT STEERING WHEEL REPLACED NEW ONE WITH UNDER WARRANTY. I GREAT STEERING WHEEL REPLACED NEW ONE WITH UNDER WARRANTY. More

Not pushy. Do what they say. Listen to your needs. Excellent customer service! The only dealership I have returned to as s repeat customer. Do what they say. Listen to your needs. Excellent customer service! The only dealership I have returned to as s repeat customer. More

First of all, Kevin Evans is a wonderful salesman. He is very knowledgeable about the product he's selling and after listening to what I wanted, showed us some options that fit exactly what we were l He is very knowledgeable about the product he's selling and after listening to what I wanted, showed us some options that fit exactly what we were looking for. He was very attentive to us as customers. AND his manners are outstanding! He's also very patient with someone who struggles with all the technology on cars. Everyone at the dealership was polite and friendly. The showroom was well maintained and inviting. More

I had a scheduled oil change at 10am they got me taken care of right away. Oil change,tire rotation, and inspection was done and I was headed out by 1040. care of right away. Oil change,tire rotation, and inspection was done and I was headed out by 1040. More

The team is friendly and you're greeted by Oscar, the best dealership pup out there. The general showroom and service waiting area is clean. If you choose to wait on service, it's easy to work, with conn best dealership pup out there. The general showroom and service waiting area is clean. If you choose to wait on service, it's easy to work, with connectivity access. They offer a full beverage and snack station for dealership guests. When I've used the service team in the past, they have been clear about the work being done and confirming before moving forward. More

The dealer is clean, staff is friendly and they made sure all of my needs were met. all of my needs were met. More

Friendly, knowledgeable! Sales representative paid attention to what I was wanting to look for. Took time to search their stock, along with looking on the computer to match a Sales representative paid attention to what I was wanting to look for. Took time to search their stock, along with looking on the computer to match a vehicle for what I was looking for. More

Fantastic. Service done right the first time. Ray Skillman is head and shoulders above the other Kia dealers in the area. Service done right the first time. Ray Skillman is head and shoulders above the other Kia dealers in the area. More