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Ray Skillman South Side Auto Center - Service Center

2.1

59 Lifetime Service Reviews

8424 US Highway 31 South, Indianapolis, Indiana 46227

59 Reviews of Ray Skillman South Side Auto Center - Service Center

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August 05, 2019

"2020 Kia Soul GT"

- sailboat1629

What was a simple service appointment turned into Brian Carr helping me get rid of my current car (2017 Kia Forte) that I was absolutely not happy with. After a few hours and working with us and never once getting an attitude I’m so excited to take this car home!

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Recommend Dealer
Yes
Employees Worked With
March 06, 2019

"Kia Service Department"

- Truth

I’m writing this review in hopes that there might be some policy changes in regards to the service technicians and the way they do things. I brought my Kia in for 30k warranty check. I pick my Kia up and I now have scratches on my front fenders from the technicians belt buckles or something else. Mike was able to buff most of them out however I’m still left with a scratch that is deep. This is the 2nd time I have had issues with the service technicians not paying attention. Last time they had to replace my door handle. Now I get to wait for Adam Franks to call me and schedule time for the scratch to be fixed. I just paid 380.00 to now have to come back. Who will be paying me for my time since it’s valuable as well. I just paid the technicians 204.00 out of that 380.00 for their labor! Where is the decency of respecting someone else’s belongings? The only good news out of this is Kourtney Bradshaw was great! She actually understood our concerns and was sympathetic. On a side note, as my car was getting serviced, looked at the Telluride and test drove. The salesman Mac smelled of straight alcohol (vodka)and was not helpful at all. Chris the used car salesman definitely thought I was stupid and only offered me 11-13k for my 2017 Kia Spoetage that is AWD with 30k miles. He said he would sell it for around 18k. He had already pulled up my information on what I owed while I was on test drive. So now salesman can pull up what you owe without your knowledge???? Disappointed, disrespectful, and I will never buy a car from a Ray Skillman dealership ever again.

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Recommend Dealer
No
Employees Worked With
November 18, 2017

"Went in for Service, Left with a new car"

- Vonda

Went in for service on 2015 Soul and left with a 2018 Soul. Fabulous service from Joe Dowler and Doug. Thanks for everything! Very appreciative customer!!

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Recommend Dealer
Yes
Employees Worked With
Nov 20, 2017 -

Ray Skillman South Side Auto Center responded

Hello Vonda, thank you; we appreciate your feedback! Our team will be glad to hear about your kind words and five stars. Please don't hesitate to reach out to us if there's anything more we can do!

November 18, 2017

"Oil change..tires rotated"

- Vera

No matter what your needs are at Ray Skillmam THEY HAVE THE BEST CUSTOMER SERVICE EVER!!!!!! Other companies could learn alot from them in customer sevice ...

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Yes
Employees Worked With
Nov 20, 2017 -

Ray Skillman South Side Auto Center responded

Vera, thank you so much for the positive review! We'll be sure to let the team know about your feedback and five stars! We are always more than happy to assist you if anything else comes up. Take care!

October 16, 2017

"It was great experience"

- Markiemarkminusfunkiebunch

I've bought 2 vehicles from Ray Skillman including this one. The service was great ,the people were all nice and went out of their way to make sure I had a great experience. This is one of the best dealerships I've been too. Thanks to everyone who helped me with my purchase.

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Recommend Dealer
Yes
Employees Worked With
Oct 22, 2017 -

Ray Skillman South Side Auto Center responded

Hi there! Wow, thank you for the rave review! We realize purchasing a vehicle is a big decision, and we're so happy to have earned your business twice! Please don't hesitate to reach out if there's anything additional we can do for you.

June 06, 2017

"Went in for an oil change and purchased a new vechile."

- Amy D Danbury

excellent serviceexcellent serviceexcellent serviceexcellent serviceexcellent serviceexcellent serviceexcellent serviceexcellent serviceexcellent serviceexcellent serviceexcellent serviceexcellent serviceexcellent servicevexcellent serviceexcellent serviceexcellent serviceexcellent serviceexcellent serviceexcellent serviceexcellent serviceexcellent serviceexcellent serviceexcellent serviceexcellent serviceexcellent service

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Recommend Dealer
Yes
Employees Worked With
Jun 08, 2017 -

Ray Skillman South Side Auto Center responded

Amy, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

May 20, 2017

"JB is the best "

- Peggie M

JB is so sweet. He treats you like family. Always has that smile on his face. I tell every one how great he is and would buy my next car from him. Thanks for all your help when I bought my first Acadia Denali Peggie Meyer

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Recommend Dealer
Yes
Employees Worked With
May 31, 2017 -

Ray Skillman South Side Auto Center responded

JB will be ecstatic to hear how happy you were with your sales process. We'll be sure to pass on the compliments!

February 02, 2017

"My kia experience."

- Tonya

I always enjoy this dealership. Like the waiting room. It's helpful when you have a look g wait. Everyone I dealt with was courteous and knowledgeable.

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Recommend Dealer
Yes
Employees Worked With
Feb 09, 2017 -

Ray Skillman South Side Auto Center responded

Everyone is so courteous because we have the best customers! Thanks for taking the time to let us know how we're doing.

December 19, 2016

"Alwaysgreat service and on time "

- Ron Chambers

Enjoy the service department every time I go to hear easy to make an appointment easy to get into and out friendly people break room is always clean has sodas and coffee and snacks the restrooms are also cleaned also just an all-around good service departments would recommend it

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Yes
Employees Worked With
Other Employees : Greg Kaiser
Dec 28, 2016 -

Ray Skillman South Side Auto Center responded

Our staff works hard to ensure that everything is done efficiently and you enjoy your time here, so it's rewarding to hear that you found our service just that!

December 18, 2016

"Consistent excellent service"

- Kia Customer

Car promptly serviced at appointed time. Waiting area clean, comfortable. Mr. Click kept us informed of service progress, and consulted us to discuss additional work related to service that would benefit us. That is professional, caring service. Thanks, Greg!

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Recommend Dealer
Yes
Employees Worked With
Dec 27, 2016 -

Ray Skillman South Side Auto Center responded

We work hard to ensure all our customers are comfortable and understand the work being completed on their vehicle during each visit. Thanks for taking the time to let us know how we're doing!

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