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Raymond Chevrolet
Antioch, IL
1,646 Reviews
We've been serving the needs of Northern Illinois and Southern Wisconsin since 1953. With strong and committed sales staff with many years of experience, we've been satisfying our customers' needs for seven decades. At Raymond Chevy, customer service and satisfaction is at the heart of our business. This is why Raymond Chevrolet has continuously been one of the top-performing Chevrolet dealers in the country and has been awarded the prestigious Mark of Excellence Award four times in the last six years, as well as being a 13 time recipient over all!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,646 reviews
December 17, 2020
Brian went above and beyond for my husband and I. He was so kind and understanding and now will have us as customers for life! so kind and understanding and now will have us as customers for life! More
by Laura
Employees Worked With
September 25, 2020
Helped me get my new car great experience working with Danny and everyone else. Can’t wait to drive my car! Thanks again to Danny and Ceaser Danny and everyone else. Can’t wait to drive my car! Thanks again to Danny and Ceaser More
by Cindybarrera16
Employees Worked With
September 16, 2020
Worst customer service ever in my 40 years of buying used cars. They don't know what they are doing. Beware! Unfriendly Unprofessional Total incompetent. cars. They don't know what they are doing. Beware! Unfriendly Unprofessional Total incompetent. More
by Disgruntled Customer
Employees Worked With
August 28, 2020
First class service and it was a really excellent experience. No bs and super satisfied with every aspect of Raymond and their staff. Chris P thx man! experience. No bs and super satisfied with every aspect of Raymond and their staff. Chris P thx man! More
by llp23
Employees Worked With
Chris Patterson
August 23, 2020
Make sure you know what you are paying for upfront and where the money is going... So, my wife and I leased a Tahoe from Ray Chevy (Family to Raymond we learned). We had a bad experience with them. We where the money is going... So, my wife and I leased a Tahoe from Ray Chevy (Family to Raymond we learned). We had a bad experience with them. We decided to try Raymond to buy out our lease and purchase the Tahoe. We thought things went well, but we were wrong. During the process, we were told no need to put any money down because we had good credit (mid to upper 700). We met with this guy Chris Weglarz, who presented us with this package that would protect the truck and the frame from rusting and protect the interior from stains. At the time, we thought it was a good decision to go with it. We did not want to add it to our payment, so we decided to pay for it out of our pocket. A few days later, we learned of a less expensive way to get the same protection for the Tahoe and contacted Chris to get a refund. We learned that Chris had used the money we paid for the protection planned as a downpayment on the Tahoe, and they rolled the protection plan into our monthly payment. YES... you read it right. I did mention that we were told we did NOT need a downpayment due to our credit scores. And I did mention that we did pay out of our pocket for this protection plan. This is why I really hate dealing with dealerships. I've bought 6 cars from Carmax, and have NEVER had an issue. I dealt with Raymond and Ray Chevy and both have pulled some xxxxxxxx on me. I guess they feel a black man can't afford to buy a vehicle unless they break a few rules. More
by whunt1914
Employees Worked With
Chris Weglarz
August 23, 2020
I came out today looking at a base model, and the great team at Raymond Chevrolet put me in a higher model at the same price. Very friendly and bent over backwards for all my high demands. Five stars!! team at Raymond Chevrolet put me in a higher model at the same price. Very friendly and bent over backwards for all my high demands. Five stars!! More
by kortneyorgan
Employees Worked With
August 15, 2020
INFORMATIVE, PRODUCTIVE and PAINLESS I walked out of two other dealerships because I felt the salespeople were just there to push any model in order to make a sale. Raymond was actually I walked out of two other dealerships because I felt the salespeople were just there to push any model in order to make a sale. Raymond was actually my third choice. My wife and I were greeted by Dan Lopez. He immediately made us feel comfortable and instantly eliminated most of the anxiety associated with the purchase of a new car. We told him what we were looking for and he pointed us in the right direction. We found the right vehicle. Dan spent quite a bit of time explaining the features of the vehicle in unbelievable detail. He is like a live version of the owners manual. We proceeded to the next step.....PURCHASE NEGOTIATIONS. That process was actually pretty painless. The numbers were where we needed to be so we agreed to purchase the vehicle. While signing the final papers Dan had the vehicle detailed. The vehicle was turned over to my wife and I in sparkling condition. After additional explanation of the vehicles features we drove off. It is important to note that Dan spent more time explaining the features after we closed the deal than prior to the sale. That was rather refreshing and not practiced by too many other sales people in our past experience. In fact, I can't recall any car sales person spending more time after the sale than before. More
by sal
Employees Worked With
August 11, 2020
(OUTSTANDING) Brian Martin did a wonderful job as showing and telling me everything I needed know about my car. He went over and above to make sure I understood and Brian Martin did a wonderful job as showing and telling me everything I needed know about my car. He went over and above to make sure I understood and needed everything. He was hands on to show me and direct me on everything I wanted to know about the car. He delivered the car to me in Pewaukee WI. A pus for that. This place is a family own company and there something to be said about that, everyone treated me like I was part of family!! with respect, and kindness!! Thank you to Matthew who took care of my financing for me. I felt like everyone was truly looking out for me. Thank you all so much, I will be recommending this place to everyone. Maria Moore More
by mariaemoore1505
July 07, 2020
Bait and switch - awful sales tactic to get you in the door. Using the trade estimator on their site, my trade was worth almost $11,000. Once I was ready to buy a vehicle that offer went down to $7,700. I was be Using the trade estimator on their site, my trade was worth almost $11,000. Once I was ready to buy a vehicle that offer went down to $7,700. I was being shamed after that point on how I wasn't willing to come up to their price. I felt like I was being scolded by a teacher. This was a HORRIBLE experience. After buying multiple vehicles there for my family over ten years, I will not go back. Either stay on the Kia side, or avoid them all together. For what it's worth, I've had a few Kias, and never had issues with them or the Kia sales or service. More
by trentsolson
Employees Worked With
Van, the Sales Manager
