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Red McCombs Hyundai Northwest - Service Center

San Antonio, TX

4.2
361 Reviews

361 Reviews of Red McCombs Hyundai Northwest - Service Center

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May 16, 2024

No communication. Per Eddy you sign you pay period. Not showing you details before sig. More

by CHRISTKI0918
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Fair. Service people.
May 15, 2024

Very quick turn around time! I got an oil change and the whole process took less than an hour More

by kathleencoar
Recommend Dealer
Yes
Employees Worked With
Alyssa Esteves
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024

Came in for an oil change and it was completed on time. Service guys were very courteous and professional. More

by EHMIII
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Esteves
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024

Really thankful for this service team! Special thanks for Eddie S. for his help getting my car back up and running! More

by connieMb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Esteves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Soliz
May 11, 2024

Clean place and quick and efficient service, great staff and the manager is super friendly More

by Enrique
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Esteves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor
May 10, 2024

Excellent customer service. Thank you to Gilbert in the service department. He was extra helpful. More

by achong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gilbert at service department
May 10, 2024

Prompt service friendly environment from all aspects . Even communication with all customers observed while I waited for service to be done . and everyone was on point and helpful. More

by Fmorales5025
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas
May 10, 2024

Very attentive to our vehicle mechanical issues and our concerns. Will continue to problem solving issues and bring it back for services. More

by jcarde32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Bundick Jr
May 08, 2024

The first initial interaction went well when I came in to get my services completed. But, when my car was ready I saw the services representative bring my car around and I had to wait 30 minutes to get the k More

by Shaneil24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alyssa Esteves
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gilbert Pena
May 07, 2024

Beautiful surroundings, friendly and efficient staff kept me abreast of my car's repair status. All needed repairs were explained to me in advance. Everything went terrific, just like in the past 11 years. More

by joenoonan6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not recall anyone from the sales dept. Tom, the service representative was (is) great.