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Redondo Mitsubishi

Redondo Beach, CA

Overview
Employees
Reviews
Vehicles
4.5
206 Reviews
Welcome to Redondo Mitsubishi Thank you for making your way to Redondo Mitsubishi, your certified Mitsubishi dealer serving drivers throughout Redondo Beach and the surrounding areas. At our dealership, you’ll find a solid selection of new Mitsubishi for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner. Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of Mitsubishi technicians on hand with the skills and equipment to handle all manner of maintenance and repairs, as well as a full stock of authentic parts. Make your way to Redondo Mitsubishi in Redondo Beach today for quality vehicles, a friendly team, and professional service at every step of the way.
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900 N Pacific Coast Hwy

Redondo Beach, CA

90277

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Showing 206 reviews

February 26, 2024

I wanted to write this review as soon as I got the car, but I waited a few weeks. I wanted to see if the car did not break down on me lol and all in all get the full feel with the vehicle. I am happy with More

by edgarsebastian91
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Olding
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge Garcia
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Feb 27, 2024 -

Redondo Mitsubishi responded

Edgar, thank you very much for taking the time to share your experience with us! We understand that buying a car can be a challenging process, and we're pleased to hear that our team listened to your needs, made you feel at ease, and ultimately worked with you to secure a good deal. We appreciate your patience and persistence, and we're delighted that you found the right vehicle with us. Customer satisfaction and your best interest will continue to be our top priority! If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out. We value your feedback and look forward to serving you in the future. Thank you again for choosing our dealership, and enjoy your new Nissan! - Neiman

Helpful
February 17, 2024

Good: I bought my new pickup from here. I like it very much. Thank you Paul ! Bad:- some one at The dealership ran my hard credit enquiry without my authorization or consent. I bought my t More

by INDERIDS
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Neiman Chalhoub
2.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Olding
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Anderson
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Feb 27, 2024 -

Redondo Mitsubishi responded

Thank you for taking the time to share your feedback with us. We're thrilled to hear that you're enjoying your new pickup and that Paul made your buying experience a positive one! However, we sincerely apologize for the inconvenience and frustration caused by the credit inquiry. After investigation, it was concluded that no ability to process a credit inquiry was found at our dealership. Due to the nature of a cash deal, not all information typically required to run credit was collected. This finding was based upon the information provided during your sales process. This error was made at the credit bureau and not at the dealer level. Despite this, we understand the importance of respecting our customers' wishes, and are grateful that our team was able to assist promptly in resolving the issue and getting the inquiry removed from your credit history. At Redondo Mitsubishi, we take customer concerns seriously. If there is anything else we can do for you or if you have further feedback to share, please don't hesitate to reach out directly. We value your business and hope to have the opportunity to serve you again in the future.

Helpful
February 14, 2024

Went in for a replacement windshield and they installed a faulty glass and in the process scratched up my infotainment system real bad. Although they did replace it again for free i overheard the workers bad More

by KHERN123435
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Darin Pefley
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
February 11, 2024

Disappointed. There's no car wash when car returned. They tried to make it up by asking me to come back later. I think there is better way to make it up because it More

by tim34567822
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Darin Pefley
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 27, 2024 -

Redondo Mitsubishi responded

Tim, thank you for taking the time to share your feedback with us. We sincerely apologize for the disappointment you experienced with the absence of a car wash upon the return of your vehicle. We understand the importance of providing a complete and satisfactory service to our customers, and we regret any inconvenience this may have caused. We appreciate your understanding and would like to make it right for you. To address your concerns without causing you further inconvenience, our Client Relations Manager reached out via email several days ago with a complete response. Your satisfaction is our priority, and we value your feedback as it helps us improve our services. We appreciate your business and the opportunity to make amends for any shortcomings in your recent experience. Thank you for bringing this to our attention, and we look forward to the opportunity to serve you better in the future!

Helpful
February 08, 2024

I really appreciate the help and the start that they gave me best car dealership ever for my experience, Will always be grateful More

by DWAYNEDERRICK777
Recommend Dealer
Yes
Employees Worked With
Alvin Scott
3.0
This rating includes all reviews, with more weight given to recent reviews.
Darin Pefley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Anderson
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Feb 18, 2024 -

Redondo Mitsubishi responded

Dwayne, thank you for your positive review! Our team is dedicated to delivering excellent service, and we're delighted to know that we could meet your expectations. If you ever have any further needs or questions, please don't hesitate to reach out. We value your business and look forward to serving you in the future. Safe and happy driving! - Neiman

Helpful
February 07, 2024

I had a pleasant and efficient experience. I had very specific needs and time guidelines and they were super accommodating and communicative overall a great experience and I love my new car! More

by MIA3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pola Malty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sierra Tolmaire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge Delgadillo
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Feb 18, 2024 -

Redondo Mitsubishi responded

Thank you so much for taking the time to share your positive experience with our dealership! Our commitment to excellent communication and customer satisfaction is at the forefront of our values, and we're delighted that you love your new car. If you ever have any questions or need further assistance, please don't hesitate to reach out. Safe travels and enjoy your new vehicle! - Neiman

Helpful
January 30, 2024

Amazing assistance. The best there is! Thank you for all your help. Will definitely spread the word. More

by ERROLS.KELLY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pola Malty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge Garcia, Jorge Delgadillo, Emily Anderson
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Feb 03, 2024 -

Redondo Mitsubishi responded

Kelly, thank you so much for taking the time to share your positive experience with us! Our team works hard to provide exceptional service, and it's truly rewarding to know that our efforts have made a positive impact on your experience. Your kind words mean a lot to us. We greatly appreciate your support and look forward to serving you again in the future. If you have any further feedback or if there's anything else we can assist you with, please feel free to reach out. Once again, thank you for choosing us, and we're grateful for the opportunity to have you as a valued customer. - Neiman

Helpful
January 23, 2024

The customer service is excellent! I am really happy with the service, definitely I will back to there! More

by BELLCAR12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darin Pefley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 24, 2024 -

Redondo Mitsubishi responded

Thank you very much for your 5-star review! We are delighted to hear that you found our customer service to be excellent and that you are happy with the overall service. We truly appreciate your feedback and look forward to welcoming you back in the future. If you have any specific comments or suggestions on how we can continue to improve, please feel free to share them. Your satisfaction is our priority, and we are committed to providing outstanding service to all our customers. Thanks again for choosing our dealership, and we can't wait to assist you again! - Neiman

Helpful
January 23, 2024

Good reliable service. Darin was great. Very informative. It was fast and very fair price. I would go back. More

by CENTURYCUSTOMCOACH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darin Pefley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 26, 2024 -

Redondo Mitsubishi responded

Thank you for taking the time to share your positive experience with us! We appreciate your kind words about our team. Providing informative and efficient service is always our goal, and we're delighted that you had a fast and fair-priced experience. We look forward to welcoming you back in the future and continuing to meet your automotive needs. If you have any further feedback or suggestions, please feel free to let us know. Safe travels! - Neiman

Helpful
January 11, 2024

Great experience purchasing a car from the Redondo Dealership! All the staff was exceptional and made sale smooth. Highly recommended. More

by NMCMILLEN1975
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pola Malty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Olding
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pedro Ruiz, Jose Escobar
Report | Print
Jan 16, 2024 -

Redondo Mitsubishi responded

Thank you so much for taking the time to share your positive experience with us! It's excellent to hear that you had a great car-buying experience at our dealership. Our team is committed to providing exceptional service and ensuring a smooth transaction for our customers. We appreciate your recommendation and look forward to serving you again in the future. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to let us know. Safe travels in your new car! - Neiman

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