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Reed Hyundai of Kansas City

Merriam, KS

4.1
2,537 Reviews

7050 W Frontage Rd

Merriam, KS

66203

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Showing 2,537 reviews

October 30, 2021

Fantastic sales associate, Isaiah Taylor, he possesses great knowledge of the Hyundai my wife and I test drove and pointed out new items that our 2018 Santa Fe Sport didn't have. Since the color we wan More

by ldeverhart2004
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omid Nazari, Hailey Melhorn
Nov 01, 2021 -

Reed Hyundai of Kansas City responded

Thank you for the feedback!

October 29, 2021

Good people, nice waiting area, and quick service. I liked the way they can texted you while you wait, so you will know if there are any issues that need your attention, and the chocolate bar is always More

by DBRENING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Holladay
Oct 29, 2021 -

Reed Hyundai of Kansas City responded

Thank you for the feedback

October 28, 2021

Thankfully they were pretty quick considering that they seemed to be understaffed and there was a child throwing a ball off the wall, so I did not have to sit there all that long. I get having to take a ch More

by jwrangler4mom
Recommend Dealer
Yes
Employees Worked With
I don't know the employees names.
Oct 28, 2021 -

Reed Hyundai of Kansas City responded

Thank you for the feedback.

October 28, 2021

Jordan and Tyler did a fantastic job. I had warranty and service work performed which was completed when they said it would. Somehow I got grease marks on interior which we're working on getting it removed More

by tkfrahm77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Bagby and Jordan
Oct 28, 2021 -

Reed Hyundai of Kansas City responded

Thank you for the feedback

October 28, 2021

Great service and helpful staff. Always a good experience at the dealership. Good communication throughout the whole process. More

by apagano18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felix Moreno, Dan Stafford
Oct 28, 2021 -

Reed Hyundai of Kansas City responded

Thank you for the feedback

October 27, 2021

During my recent appointment to have my car serviced (oil change and cabin filter replacement) everyone was helpful and courteous. I received a text suggesting one additional item for my car, which included More

by shawneekat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felix Moreno, Dan Stafford
Oct 27, 2021 -

Reed Hyundai of Kansas City responded

Thank you for the feedback

October 27, 2021

The customer service was great, I appreciated the customer lounge while I waited for my service to be completed. More

by robbs.jenaya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felix Moreno, Dan Stafford
Oct 27, 2021 -

Reed Hyundai of Kansas City responded

Thank you for the feedback

October 26, 2021

Setting up an appointment online was easy as was the check in. Everyone was courteous and I appreciated being able to get in first thing in the morning. More

by slreinkc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felix Moreno, Dan Stafford
Oct 26, 2021 -

Reed Hyundai of Kansas City responded

Thank you for the excellent review and feedback

October 26, 2021

The check via text was fantastic. It is great to be met immediately by a service representative the moment you drive in to the service dock. Replaced four ties and balanced in approximately 2 hrs. This i More

by CENTHEA_MORRIS2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omid Nazari, Felix Moreno, Dan Stafford, Hailey Melhorn
Oct 27, 2021 -

Reed Hyundai of Kansas City responded

Thank you for the great review and additional feedback.

October 26, 2021

They forgot to tighten the lug nuts on both front tires of my vehicle and put myself and daughter in danger while driving my car we had to have aaa come to my daughter's job to tighten them so that we had More

by jennifereakright
Quality Of Work
Recommend Dealer
No
Employees Worked With
Felix Moreno, Dan Stafford