Reed Jeep Chrysler Dodge Ram

We came to Reed Jeep all the way from St. Louis after a few VERY miserable experiences trying to buy one here. Chris was awesome from the start. I starting chatting online with him. Moved to text. Had few VERY miserable experiences trying to buy one here. Chris was awesome from the start. I starting chatting online with him. Moved to text. Had a call with him. We filled out paperwork online and picked up our vehicle that afternoon! THE most pleasant car buying experience I’ve had and I’m 50 years old and have owned quite a few cars. Immediately referred a friend who has been struggling to find a Dodge. We had questions - all of which he had answers to. As others have said, he’s a Jeep owner himself and knows his stuff. Highly recommend! More

By far the worst experience I've ever had with a dealership. They kept my car for a week. Didn't address everything I requested, changed the price 3 times, interfered with a recall that had already dealership. They kept my car for a week. Didn't address everything I requested, changed the price 3 times, interfered with a recall that had already been started by another location and made no apologies for all the issues. I picked my car up yesterday and I'm now stranded. My car locked up and won't start. Several dash lights came on regarding my brakes and tires my car will not turn over. I have had this car for 4 years and have had zero issues. The guy who brought my car in for pickup had a jump box. When asked if he had to use it on my car, he flat out lied and said "no," but not even an hour later I was stranded. I called the dealership today and talked to Greg. He claims my battery failed a load test, but they failed to tell me that! When I spoke with Nathan, all he said was we recommend you change your battery and Wiper blades. He never said it failed a test and wouldn't start and definitely never said they had to use a jump box to start my car. In 4 years of owning this vehicle that has never happened. I had so many issues with this dealership. I'm planning to file a complaint as soon as I get to my computer. I have no idea what these people did to my car, but they definitely caused all these issues. Update: Greg the Service Manager got upset that I wrote a review and is refusing to address any issues with my vehicle. He told me to take my vehicle somewhere else. Not sure why he thinks I'm going to pay another shop to fix their mistakes. I know employers are having staffing shortages right now, but the fact that they have someone like this representing their company is shameful and embarrassing. Find another dealer, this place isn't it. More

BEWARE OF THIS DEALER...only wants your $$$ does not care about the customer at all.....gave them a deposit and had to overnight paper work to me lived out of town and purchased on line.....When the paper wo about the customer at all.....gave them a deposit and had to overnight paper work to me lived out of town and purchased on line.....When the paper work got to me they had raised the price on it....only the beginning ! When I called them they tired to justify the price because of all the rebates and other cost they had....so I wanted to back out on the deal and salesman said find but we will keep your deposit....THEY DO NOT CARE!!!!!! They should pass a bill making the dealer show their rating as you call or drive in the dealer.....most would have to close and this should be one of them........BEWARE!!!!!!!!!!!!!!!!!!!!!!!!!!!!! More

I wasn't treated like garbage, i also wasn't taken seriously and was barely given the time of day while making a 60k deal. You'd think you could at least get the pen you used to sign the paperwork or seriously and was barely given the time of day while making a 60k deal. You'd think you could at least get the pen you used to sign the paperwork or a hat or dang keychain, but instead i was refused and given a box of stale nuts Car is worth the hassle, but never recommending Reed to anyone. Luckily they didn't put they're dealer sticker on it More

Clayton was awesome! Very knowledgeable, very friendly, and really helped make the buying process extremely pleasant. Love the new Jeep! Will be back. Really appreciate it! and really helped make the buying process extremely pleasant. Love the new Jeep! Will be back. Really appreciate it! More

Was looking at all the makes/models of 1/2 ton trucks in the KC area, and ended up finding a Ram 1500 for a pretty good deal at Reed Jeep. We found the truck through the Costco Program, and it set us up. the KC area, and ended up finding a Ram 1500 for a pretty good deal at Reed Jeep. We found the truck through the Costco Program, and it set us up. He was very knowledgeable and personable and did not pressure us at all, and looked out for our best interests when buying. Ivan was also great to work with on the finance side, and made everything as easy as possible. I would absolutely look for the best deal when looking for a vehicle, and keep in mind that you might spend more time and money overall if you go to a place that does not treat you well and tries to nickle-and-dime you. Reed Jeep was not that place, and even though I feel like I paid a bit of a premium I am very satisfied with the deal and how easy it is to work with Reed Jeep! More

We live 4 1/2 hours from Reed Jeep and the trip was well worth it! Chris was an awesome help but I knew that ahead of time as I read through his many positive reviews. If you are looking for a new or used worth it! Chris was an awesome help but I knew that ahead of time as I read through his many positive reviews. If you are looking for a new or used vehicle give Chris a call. More

We shopped several places for a Jeep Cherokee and decided we would only buy from Randy Reed. Jessica Sanchez was the primary reason we made that decision. She was courteous, helpful and a joy to work with. we would only buy from Randy Reed. Jessica Sanchez was the primary reason we made that decision. She was courteous, helpful and a joy to work with. We were familiar with Randy Reed's reputation and were pleased to find that our high expectations were met.I would highly recommend that anyone looking for a car begin by contacting Jessica. Your experience will give you confidence in buying a car again! Robert and Amy More

Jessica Sanchez was a wonderful salesperson. She was courteous, helpful and a joy to work with. We were familiar with Randy Reed's reputation and were pleased to find that our high expectations were me courteous, helpful and a joy to work with. We were familiar with Randy Reed's reputation and were pleased to find that our high expectations were met. I would highly recommend that anyone looking for a car begin by contacting Jessica. Your experience will give you confidence in buying a car again! More

I normally have my husband handle these things but I decided to go in and see if I could get the best deal possible for the best car I could find and I had the most amazing experience at Reed Jeep. I wo decided to go in and see if I could get the best deal possible for the best car I could find and I had the most amazing experience at Reed Jeep. I worked with Reggie and he was by far the nicest salesperson I’ve ever worked with and I worked in sales foe a number of years. He was patient and kind and he really worked with me. I would recommend everyone to come here for their next car. Outstanding customer service, fantastic deals and great cars. More