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Reed Jeep Chrysler Dodge Ram
Merriam, KS
1,816 Reviews
Overland Park Jeep Dodge Ram Chrysler Is a Proud Recipient of FCA's Customer First Award For Excellence
Overland Park Jeep Dodge Ram Chrysler is among a group of elite dealerships that have been proven to provide the best sales and service experience. We would like to thank you for your continued support!
"We are extremely impressed with the accomplishments these dealerships have been able to achieve in a short amount of time," said Al Gardner, Head of Network Development, FCA - North America. "We gave our dealer body the challenge to join us in focusing on increasing our customer satisfaction, loyalty and service retention and through the core pillars of this initiative, these dealers have shown that it's achievable. These dealerships will be able to proudly differentiate themselves as elite stores by being winners of the inaugural Customer First Award For Excellence. "
The Big Picture
To create a more positive customer experience, and stronger relationships, the Customer First Award for Excellence process addresses five key pillars:
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,816 reviews
July 30, 2014
GREAT SERVICE terry was the best saleman i ever had he is curtious knows his JEEPS ALL OVER . HE GAVE ME GREAT SERVICE BEFORE DURING AND AFTER THE TRANSACTION OF terry was the best saleman i ever had he is curtious knows his JEEPS ALL OVER . HE GAVE ME GREAT SERVICE BEFORE DURING AND AFTER THE TRANSACTION OF ME BUYING MY JEEP LYLE TEMPLETON More
by LYLETEMPLETON
Employees Worked With
Terry Mykins
July 30, 2014
New Jeep Cherokee I'm nearly 50 years old and over those years have purchased more that the average number of cars, Clayton Mark is the ONLY car salesman I have ever de I'm nearly 50 years old and over those years have purchased more that the average number of cars, Clayton Mark is the ONLY car salesman I have ever delt with that I would Gladly recommend to a friend or family member. My experience was painless, overall quick and easy. My wife and I have owned the new Jeep about a week and could not be more pleased. Highly Recommend OP Jeep More
by SteveGrooms
July 28, 2014
We bought a Jeep compass and Darren Richards was fantastic we love our new vehicle and the people we dealt with there. They made getting a new car fun! We had a horrible experience at the one in belton but had we love our new vehicle and the people we dealt with there. They made getting a new car fun! We had a horrible experience at the one in belton but had no problem jumping in and buying a car here! More
by jennloldham
July 28, 2014
New Jeep Cherokee Very nice experience on a short time frame. Terry made the process far easier than i anticipated. Will definitely recommend this dealership and Terry Very nice experience on a short time frame. Terry made the process far easier than i anticipated. Will definitely recommend this dealership and Terry to friends looking for a car. More
by Matt Haase
Employees Worked With
Terry Mykins
July 28, 2014
Great place to buy a car We purchased a Durango in December of 2013 at OP Dodge and had such a good experience with Terry Mykins that whem my wife was readty purchase a new ca We purchased a Durango in December of 2013 at OP Dodge and had such a good experience with Terry Mykins that whem my wife was readty purchase a new car this was our one and only stop. Againn the experience was professional, efficient and no nonsense. Will shop here again in the future. More
by tequib
Employees Worked With
Terry Mykins, Roger Heath
July 25, 2014
New Rubicon I travelled from Baltimore to this dealership because I was on a search high and low for an Anvil Rubicon X. Terry and Roger were great - made the pr I travelled from Baltimore to this dealership because I was on a search high and low for an Anvil Rubicon X. Terry and Roger were great - made the process quick and easy. Terry even picked me up from the airport. More
by rycoh
Employees Worked With
Terry Mykins, Roger Heath
July 22, 2014
new car purchase The best new car purchase experience!!! Very good to deal with and the employees were very courtious and bent over backwards for me. Would do business The best new car purchase experience!!! Very good to deal with and the employees were very courtious and bent over backwards for me. Would do business with the again. More
by alleycat14
Employees Worked With
Terry Mykins, Roger Heath
July 22, 2014
Quick and Easy I worked with Darren Richards while purchasing a new vehicle and found the experience quick and painless. The price was great and I left very pleased I worked with Darren Richards while purchasing a new vehicle and found the experience quick and painless. The price was great and I left very pleased. I highly recommend buying a vehicle at OP Jeep. More
by wpotts222
Employees Worked With
July 21, 2014
ALWAYS GREAT As always, Overland Park Jeep, delivers. I just finished buying my 7th jeep from OP Jeep. They were quick, quite and gave me actually what I was looki As always, Overland Park Jeep, delivers. I just finished buying my 7th jeep from OP Jeep. They were quick, quite and gave me actually what I was looking for and wanted. Didn't try to Over sell me, Steve Schulte, has handled all my deals. I highly recommend if you are there ask for Steve, he will keep you directed at actually what you are looking for. Thanks again, OP Jeeep & Steve Schulte More
by chefRWM
Employees Worked With
Steve Schulte, Roger Heath
July 20, 2014
Awesome experience I would highly recommend this dealership to anyone. Amazing costumer service and did an awesome job at finding the vehicle I wanted and drove off know I would highly recommend this dealership to anyone. Amazing costumer service and did an awesome job at finding the vehicle I wanted and drove off knowing I made the perfect decision!!!! More
by sreed88
Employees Worked With
Roger Heath
