
Reed Jeep Chrysler Dodge Ram
Merriam, KS
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,816 reviews
Great Experience Our salesman, Terry Mykins was very friendly and helpful from the get go. We found our car on the internet and when we asked for more information, we Our salesman, Terry Mykins was very friendly and helpful from the get go. We found our car on the internet and when we asked for more information, we were contacted immediately and our questions answered. After purchasing the car, he made sure to go over all the features with us making sure we knew how to take full advantage of what we had just invested in. Smooth process overall and he even called the next day to see if we had any questions or concerns after having the car on our own for a while. Roger Heath in finance made the paperwork process as painless as possible. Very friendly and helpful. More
Great experience! We had a great experience working with Steve on the purchase of two new Dodge trucks. We would highly recommend this dealership to anyone who is looki We had a great experience working with Steve on the purchase of two new Dodge trucks. We would highly recommend this dealership to anyone who is looking to get into a new car or truck. More
New Jeep Purchase Just purchased a new Jeep Wrangler "Dragon Edition" and Joe Hoglund was a tremendous help in our selection. Even during a rainstorm he took the time Just purchased a new Jeep Wrangler "Dragon Edition" and Joe Hoglund was a tremendous help in our selection. Even during a rainstorm he took the time to explain the vehicle accessories. Thanks Joe for a great experience! More
Our first car purchased with Bitcoin! Absolutely one of the best experiences with buying a new car in my life. Our Bitcoin transaction took less then a minute to confirm. Kyle was so helpf Absolutely one of the best experiences with buying a new car in my life. Our Bitcoin transaction took less then a minute to confirm. Kyle was so helpful. Thank you very much for making our new vehicle happen via Bitcoin. Terry's communication skills are top notch. Within less than 15 minutes he was able to locate my vehicle, (internet sale) and get me connected to their IT professional (Kyle) to perform the Bitcoin transaction. I flew to Kansas from Chicago and had my vehicle within minutes upon my arrival. Through out the entire process, Terry's team didn't skip a beat with providing high quality customer service. It was an excellent experience. I would definitely recommend Overland Jeep, Dodge, & Chrysler to my friends and family. Especially my friends looking to pay with Bitcoin. Kyle, Terry, and Joseph, you are all invaluable to Overland and I hope to do business and with you in the future!!! I love my new Chrysler Town and Country Limited and we already have the Disney trip booked!! Thank You Very Much!!! Lisa from Chicago More
Service after the sale. I traveled from the St. Louis area to this dealer to purchase a pre owned Audi A5. On the way home I discovered a couple issues and emailed Steve Sny I traveled from the St. Louis area to this dealer to purchase a pre owned Audi A5. On the way home I discovered a couple issues and emailed Steve Snyder. He said no problem take it to the local Audi dealer and they would take care of it. No hassles...no argument. The issues were taken care of by Steve and Josh Cecil and I am pleased with my purchase. They could have told me tough luck, especially since I was not a local. My wife will be buying a jeep in the future and we will be in touch with Overland Park Jeep! More
They took care of our misunderatanding We had a misunderstanding about a coupon for service on my truck. I later received a call and apology from the service manager and they offered to do We had a misunderstanding about a coupon for service on my truck. I later received a call and apology from the service manager and they offered to do the service for free. I told them it was not necessary and we agreed to have the service for the original coupon amount. More
New car purchase (Dodge Charger RT 100 Years Anniversary Ed) While dealing mostly with Darren Richards, I had a very nice friendly experience and he got me the price that I was looking for. Terry Mykins deliver While dealing mostly with Darren Richards, I had a very nice friendly experience and he got me the price that I was looking for. Terry Mykins delivered the car and answered all my questions very politely and patient. The oonly drawback I would mention was the transfer over to the "Closer" (or the financial person). The final numbers included a selection of several coverage packages of additonal "warranty". Because of the type of car I purchased, I did select an additional coverage which cost about $5,100.00 over what I originally thought I would pay for the car. I would have to say that for a better customer experience - you should NOT make the assumption that everyone wants or needs an additinal "warranty" package. Like I mentioned, I did get the additional coverage as the type of car I purchased has too many electronis, low profile tires which are prone to give out in short order, etc. Please, present the prospective buyer with a financial statement that is only the price, tags, and title, and not THAT tagged on to the additional coverage. Don't think you got one over me and I did not recognize that - I ELECTED to purchase the additional coverage for the reasons stated, not because you got over on me. Other than that, the staff was super courteous, very friendly, and ultra proifessional. Kudos to Darren Richards and Terry Mykins on their professionalism. More
Roxy's Trailhawk Clayton is the best salesman with no pressure and high knowledge of the vehicles he sells! Lots of vehicles to choose from you will find one you like Clayton is the best salesman with no pressure and high knowledge of the vehicles he sells! Lots of vehicles to choose from you will find one you like More
Jeep Buyer I am writing this review to express my overall satisfaction with this dealership and sales associate. My sales associate, TJ, was very attentive and q I am writing this review to express my overall satisfaction with this dealership and sales associate. My sales associate, TJ, was very attentive and quick with responding with any questions I had. He really put forth a genuine effort to get the deal that I wanted done on my new 2014 Jeep Cherokee. Overall, I was very pleased and would be happy to recommend the dealership and sales associate with any friends or family. More
finally a dealership that understans customer service Terry said he could get me into the jeep I wanted and he did!!! The team was amazing ! made buying a new car easy the way it should be. Terry said he could get me into the jeep I wanted and he did!!! The team was amazing ! made buying a new car easy the way it should be. More