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Reed Jeep Chrysler Dodge Ram

Merriam, KS

4.7
1,815 Reviews
Overland Park Jeep Dodge Ram Chrysler Is a Proud Recipient of FCA's Customer First Award For Excellence Overland Park Jeep Dodge Ram Chrysler is among a group of elite dealerships that have been proven to provide the best sales and service experience. We would like to thank you for your continued support! "We are extremely impressed with the accomplishments these dealerships have been able to achieve in a short amount of time," said Al Gardner, Head of Network Development, FCA - North America. "We gave our dealer body the challenge to join us in focusing on increasing our customer satisfaction, loyalty and service retention and through the core pillars of this initiative, these dealers have shown that it's achievable. These dealerships will be able to proudly differentiate themselves as elite stores by being winners of the inaugural Customer First Award For Excellence. " The Big Picture To create a more positive customer experience, and stronger relationships, the Customer First Award for Excellence process addresses five key pillars:
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7020 W. Frontage Rd

Merriam, KS

66203

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Showing 1,815 reviews

March 31, 2014

New Car Purchase This is the 3rd car I have purchased from OP Jeep. Great Dealer and great service. Would recommend this dealer to anyone. You will not be disappointed More

by cjack123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Mykins
March 30, 2014

Dealer staff very good - the 200 some flaws Terry Mykins was very professional, knowledgeable and helpful. Dan Drabek quick with workable financing. The car should have been better prepared for More

by chasrog
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
a mechanic named Kyle, Terry Mykins, Dan Drabek
March 27, 2014

good overall experience. Slight ghitch with trade-in paperwork but OP Jeep was very helpful in working this out. Terry is very knoledgeable and easy to work with. More

by dccca
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Mykins
March 25, 2014

Norman and I had an issue on the circulation of how he stages his cars after service. This in the past has caused numerous fender benders in trying to maneuver to get out of the property. He was rude at More

by PresidentBob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Norman Vialle Owner
March 23, 2014

An excellent dealership and overall friendly atmosphere for vehicle shopping. The staff has exceptional experience in automobiles to help you find what you are looking for and is interested in you as oppos More

by DellaertJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Schulte
March 22, 2014

This was by far the BEST car buying hassle free experience I have ever had. TJ is patient, knowledgeable, and knows how to listen. We got the car we wanted and a very fair deal. I would highly re More

by Annejeffy111
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TJ Roberts, Roger Heath
March 20, 2014

I worked with Steve Schulte to purchase a Chrysler 300. I was very impressed with both the car and the level of service. I never felt pressured and Steve went above and beyond to make sure I was satisfied More

by bjn4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Schulte, Roger Heath
March 17, 2014

I really enjoyed working with Darren when picking out my new vehicle. He was very knowledgeable about the different options available and what would suit me best. Darren is a very good listener and took t More

by bgbailey6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
March 16, 2014

I had a great experience purchasing my Jeep. I never felt pressured or pushed throughout the entire process. Clayton was friendly and extremely knowledgeable, answered all my questions, and made sure I was w More

by Okbadoy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dan Drabek
March 16, 2014

I had a good experience buying my Grand Cherokee at OP Jeep. Darren Richards and Terry Mykins were easy to work with, very professional, and respected my time. After a couple of test drives over a two day More

by Eric6783
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Mykins, Dan Drabek
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