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Reed Jeep Chrysler Dodge Ram

Merriam, KS

4.7
1,815 Reviews
Overland Park Jeep Dodge Ram Chrysler Is a Proud Recipient of FCA's Customer First Award For Excellence Overland Park Jeep Dodge Ram Chrysler is among a group of elite dealerships that have been proven to provide the best sales and service experience. We would like to thank you for your continued support! "We are extremely impressed with the accomplishments these dealerships have been able to achieve in a short amount of time," said Al Gardner, Head of Network Development, FCA - North America. "We gave our dealer body the challenge to join us in focusing on increasing our customer satisfaction, loyalty and service retention and through the core pillars of this initiative, these dealers have shown that it's achievable. These dealerships will be able to proudly differentiate themselves as elite stores by being winners of the inaugural Customer First Award For Excellence. " The Big Picture To create a more positive customer experience, and stronger relationships, the Customer First Award for Excellence process addresses five key pillars:
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7020 W. Frontage Rd

Merriam, KS

66203

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Showing 1,815 reviews

March 03, 2014

Everyone was very helpful and patient. That's not something you hear about most dealers. I will definitely recommend this dealer to everyone I know. It was a great experience and I love my new jeep. More

by msdunnell
Customer Service
Friendliness
Price
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Recommend Dealer
Yes
Employees Worked With
LaTisha Dunnell, Terry Mykins, Dan Drabek
March 01, 2014

I was recently in KC from Arizona on a personal matter when my old car suddenly died. I have always wanted a Jeep and so I asked my friends at work what the best Jeep dealership was in the KC area and OP More

by qbailey
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Price
Quality Of Work
Recommend Dealer
Yes
February 27, 2014

Great people that are passionate about what they do. Terry was great to work with and really knows his product. He got us the Jeep and the deal that we wanted with very little hassle. His follow-up ha More

by cormacmccaul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Mykins, Doug Newman, Dan Drabek
February 27, 2014

Busy day, several people out sick, but everyone was nice and very helpful. Terry had several buyers at once to help, but he did a good job! More

by scarrithers
Customer Service
Friendliness
Price
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Recommend Dealer
Yes
Employees Worked With
Terry Mykins
February 24, 2014

They have a great staff and offer great service. They worked very hard to get to my terms and payment plus added in some extras too. This is my second time purchasing a new vehicle from them and hopeful More

by OPRAM1500LMTD
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Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Mykins, Dan Drabek
February 23, 2014

Very knowledgeable and sincere. They made it very personable. It was more than a business experience - joining the family. They were genuinely helpful before and after the sale. Salesman Darren Ri More

by gharper2
Customer Service
Friendliness
Price
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Recommend Dealer
Yes
Employees Worked With
Scott Henry - Accessories, Dan Drabek
February 23, 2014

This is at least the seventh car we have purchased from this dealership in the last 30 years. Their sales staff continues to be very friendly, helpful and works hard to find exactly what we are looking for More

by Latitude1313
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Friendliness
Price
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Recommend Dealer
Yes
Employees Worked With
Other Employees : Hugh Smith , Joe Hoglund
February 23, 2014

Terry provided outstanding service. Easy to work and made the process easy. All the people I dealt with were friendly and helpful. Will return to buy again. More

by leoreif
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Mykins
February 23, 2014

I met with Joe Hoglund in early Jan about buying a new Jeep Cherokee. He was able to easily answer questions and knew exactly what to do when it came to getting my employee pricing discount. He also was More

by tpuls31
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Hoglund
February 20, 2014

Working with Darren and Mike was a great experience. They both listened to what I wanted and my price range and worked hard to get me into the vehicle I was wanting. I love my new Jeep and would recomm More

by dwiedenmeyer
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Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
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