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Reed Jeep Chrysler Dodge Ram

Merriam, KS

4.7
1,815 Reviews
Overland Park Jeep Dodge Ram Chrysler Is a Proud Recipient of FCA's Customer First Award For Excellence Overland Park Jeep Dodge Ram Chrysler is among a group of elite dealerships that have been proven to provide the best sales and service experience. We would like to thank you for your continued support! "We are extremely impressed with the accomplishments these dealerships have been able to achieve in a short amount of time," said Al Gardner, Head of Network Development, FCA - North America. "We gave our dealer body the challenge to join us in focusing on increasing our customer satisfaction, loyalty and service retention and through the core pillars of this initiative, these dealers have shown that it's achievable. These dealerships will be able to proudly differentiate themselves as elite stores by being winners of the inaugural Customer First Award For Excellence. " The Big Picture To create a more positive customer experience, and stronger relationships, the Customer First Award for Excellence process addresses five key pillars:
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7020 W. Frontage Rd

Merriam, KS

66203

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Showing 1,815 reviews

December 29, 2013

Overall the experience we had was a good one. The staff was very knowledgeable and accommodating to find us the vehicle we wanted. The only criticism I would have was when my wife showed up on Monday to g More

by Redrider44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Mykins, Dan Drabek
December 29, 2013

I just wanted to write a review to say thank you to everyone at the dealership who helped me with the purchase of my brand new Jeep Grand Cherokee Limited. I mainly spent most of my time with Terry as More

by weimer11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Mykins
December 26, 2013

I moved up from a 2005 Jeep Liberty to a 2014 Jeep Cherokee Limited. My top rating is because Terry Mykins was extremely professional in every way and made my selection and purchase painless.. More

by wrpark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Mykins
December 25, 2013

A previous buyer recommended this dealer to me and actually came in to introduce me to TJ. I was very impressed at his knowledge and candidness about the vehicle I was looking to purchase. After a c More

by DartFan_11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TJ Roberts
December 22, 2013

I am extremely picky and detailed when buying a new car and Darren Richards was right there to help along the way. I tend to be very demanding on occassion and he didnt let it get to him at all. I would More

by bsulls
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
December 18, 2013

Terry was very knowledgable and worked with me on the numbers to save time before I came out to look at two vehicles. No pressure, just facts, got the exact deal I was wanting and the vehicle in around o More

by jwhite7070
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Mykins
December 18, 2013

Good customer service and communication. Sale Representative was willing to listen to what I wanted in the vehicle and price I wanted to pay. Used internet access to dealer inventory. More

by LSchapker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Mykins
December 16, 2013

Terry Mykins was our sales representative and great in all areas including customer service, friendliness, follow-up, and making sure all our needs were met. He made the experience easy to go through. T More

by JWright
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Mykins
December 13, 2013

Steve made the experience very relaxing and comfortable. I would highly recommend him. NO pressure. I knew what I wanted and he delivered. Thank You Steve More

by michael0696
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Schulte
December 11, 2013

I've had my 2013 Wrangler in for service on 3 occassions since I bought it. My first time was for a complimentary oil change. The second service was to replace a faulty water pump and the third More

by abixler
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Boyd
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