Reed Jeep Chrysler Dodge Ram

VERY GOOD DEALERSHIP, GREAT STAFF, EASY TO WORK WITH, PERFORMED ALL PROMISED ITEMS QUICKLY & CORRECTLY. .THE FOLLOW UP PROVIDED BY JOE HOGLUND WAS OUTSTANDING. THEY ALSO WERE VERY PRICE COMPETITIVE. PERFORMED ALL PROMISED ITEMS QUICKLY & CORRECTLY. .THE FOLLOW UP PROVIDED BY JOE HOGLUND WAS OUTSTANDING. THEY ALSO WERE VERY PRICE COMPETITIVE. More

I have purchased my past three vehicles through the Internet and all in different states. As a consumer, I search for the vehicle that meets my requirements, and then I research the dealership before Internet and all in different states. As a consumer, I search for the vehicle that meets my requirements, and then I research the dealership before moving forward with the vehicle. If the dealership has too many reviews indicating shady qualities or bad purchasing experiences, I will not continue asking about the vehicle. After seeing that Overland Park Jeep Dodge Ram Chrysler had an overall 4.8 average, I had no issues with continuing with the purchase. After it is all said and done, I now understand why they have such a successful dealership rating. My salesman, Frank Weems, was extremely courteous and helpful through the purchasing process. I was able to text him my questions/concerns, and he replied in a timely manner. The dealership even contacted me to make sure that everything was moving smoothly. I had a friend that lived in the area that test drove the vehicle for me and noted some things that needed to be corrected with the vehicle which were very minor. They took care of it right away with no push back. They even picked me up at the bus stop which saved me taxi fare. I was thoroughly impressed with the cleanliness of the dealership and the noticeable professionalism of the employees and culture. Even though it was a 19-hour bus ride out there for me to pick up the car, I would definitely keep them in mind for my next vehicle purchase. I feel like they take great interest insuring that their used vehicles are at the greatest quality that they can be before putting them on the market. More

These guys are no pressure salesman that make you feel completely at ease. Very friendly and professional, easy to work with. They make you feel like you are important and not just sell. They are honest a completely at ease. Very friendly and professional, easy to work with. They make you feel like you are important and not just sell. They are honest and work hard to get the deal done for you. More

I purchased a new Dodge Dart SXT Rallye with the help of Terry, Scott and Joe. They were very helpful in getting me the right car at the right price. I highly recommend these guys to anyone looking to buy a Terry, Scott and Joe. They were very helpful in getting me the right car at the right price. I highly recommend these guys to anyone looking to buy a car. More

I originally started my day at Gladstone Dodge on the Missouri side. I knew that OP Chrysler, Jeep, Dodge had the vehicle I wanted but was hesitant to make the 40 minute drive there. I saw that Gladsto Missouri side. I knew that OP Chrysler, Jeep, Dodge had the vehicle I wanted but was hesitant to make the 40 minute drive there. I saw that Gladstone Dodge had a similar vehicle that was en route and decided to go there first. As soon as I walked in, the sales man at Gladstone Dodge began to print off vehicle descriptions of various Dodge Chargers that were black and in various options. Eventually, the sales man printed off a vehicle description that was a 2013 Dodge Charger RT AWD V8 black in color. The salesman asked for my drivers license and made a copy of my license, and kept it in the back office while we discussed the vehicle he had printed. When I told him the vehicle he had showed me looked very much like the one OP Chrysler Jeep Dodge had on their lot that they had on their lot for 32,000, they backpedaled and hem hawed telling me the best price they could give me was 35,000. As the day drug on, I asked for my license back several times as the salesman gave me excuses and the manager tried to get me to agree to the price of the vehicle. Eventually, we (my fiance and I) had to walk into the manager's office and demand my driver's license back. The manager became belligerent and made smart comments about some supposed "deal" we had struck. As we left their dealership, the manager through the paperwork of the vehicle at the sales man we had talked to in plain view of the entire parking lot, customers and other staff. I then made the trip to OP Chrysler Jeep Dodge to look at the vehicle that they had sitting on their lot. I contacted TJ who said that Gladstone Dodge had called them and was trying to buy the vehicle (and then sell it to me for 3 grand more). TJ and Vince were extremely helpful in buying the car. Vince also helped with my co-signer who has a huge anxiety with car dealerships. He made her level of contact with him minimal, making the stress on me and her one that I haven't had with other dealerships. There were only two issues that I had, which was probably more confusion and communication problems than anything. 1) A personal item was found in my trade in vehicle and I missed the call. When I called back a few hours later, no one seemed to have any idea what I was talking about. I was told they would "look into it" and never received a return call. 2) I made several trips to the dealership to finish the paperwork for financing. To pick up the paperwork, to return the paper and then was called to pick up the title. I live 45 minutes away and making the trip that many times to pick up items that could easily just be sent via certified mail is a nuisance. (Hence the "Good" rating on overall experience over "Excellent".) The dealership was extremely helpful, minus the small issues listed, and clean. After Gladstone Dodge and their lack of professionalism, OP Chrysler Jeep Dodge was a dream come true. More

I only visited the dealership twice. Once to scout out a car/options and a few weeks later to actually buy the car. From past experience with buying new cars, I typically show up with a deal in mind and le car/options and a few weeks later to actually buy the car. From past experience with buying new cars, I typically show up with a deal in mind and leeway for the dealer and then offer what I'm willing to do and expect them not to screw around too much because I've done enough research and start at a good enough price that I know I can get a similar deal elsewhere. If someone tries to tell me that I'm way off I know that it is not the dealership for me and I walk away to find a reasonable offer elsewhere. Joe was responsive to my business in showing me around the new cars that I wanted to see initially, eventually taking me on a decent test drive (by that time I don't need much and don't ask for it), and was able to offer a reasonable price for the new car and my trade in when I showed up to make a deal. After that he was excellent with delivering the car Joseph was good on the finance end (he was willing to get me a deal that I don't normally take in terms of other dealer offerings). So far the Jeep has driven great and Joe already made a follow up call to check on how things are going (within a week - not too quick and not too long in my estimation). I would certainly buy from the dealer again! More

Terry Mykins did a great job on my new car purchase. He was very professional thruout the transaction. I would highly recommend him in your next car purchase. was very professional thruout the transaction. I would highly recommend him in your next car purchase. More

I drive by another Jeep service department to get to Overland Park Jeep. I am a younger customer and yet they continue to treat with me dignity and respect which is more than I can say about the other J Overland Park Jeep. I am a younger customer and yet they continue to treat with me dignity and respect which is more than I can say about the other Jeep dealership. I have had three experiences including a last moment need to replace a radiator and every visit was quick, efficient, kind and just real quality work. More

This is my fourth auto that my wife & I have purchased or leased at this dealership. The people i have marked is the reason that Overland Park Jeep/dodg/chrysler is why people keep coming back purchased or leased at this dealership. The people i have marked is the reason that Overland Park Jeep/dodg/chrysler is why people keep coming back.When I worked for Chrysler I met the Owner Frank Thompson and we became frienda.I was able to sell theJeep bldg to Mr Thompson. He told me that wast the thing he ever done. Thanks to all and have a nice day. Don & Bonnie Boyer More

I talked with Steve at length about what I wanted and what model would best suite me. I had bought a Jeep Grand Cherokee LTD before and was able to get everything I wanted as standard equipment on a ne what model would best suite me. I had bought a Jeep Grand Cherokee LTD before and was able to get everything I wanted as standard equipment on a new Overland.... Steve knows his product and can show the customer how that product fits his needs..... A great experience.. More