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Reed Jeep Chrysler Dodge Ram

Merriam, KS

4.7
1,816 Reviews
Overland Park Jeep Dodge Ram Chrysler Is a Proud Recipient of FCA's Customer First Award For Excellence Overland Park Jeep Dodge Ram Chrysler is among a group of elite dealerships that have been proven to provide the best sales and service experience. We would like to thank you for your continued support! "We are extremely impressed with the accomplishments these dealerships have been able to achieve in a short amount of time," said Al Gardner, Head of Network Development, FCA - North America. "We gave our dealer body the challenge to join us in focusing on increasing our customer satisfaction, loyalty and service retention and through the core pillars of this initiative, these dealers have shown that it's achievable. These dealerships will be able to proudly differentiate themselves as elite stores by being winners of the inaugural Customer First Award For Excellence. " The Big Picture To create a more positive customer experience, and stronger relationships, the Customer First Award for Excellence process addresses five key pillars:
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7020 W. Frontage Rd

Merriam, KS

66203

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January 21, 2013

My wife Lily and I like auto professionals to be individuals that care about us and our needs. The purchase and delivery with Mr. Mykins was everything that we look for. OP Jeep is a superb dealers More

by James W. Lammers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Mykins, Jon Boyd
January 21, 2013

Every person within the Dealership was courteous, professional, and had an interest in my experience with them to be excellent. Terry Mykins was detail oriented and efficient, he listend to my reque More

by steve.leonardep@sbcglobal.net
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Mykins
January 20, 2013

The best service experience I have ever had. I had a couple of unexpected service problems come up while I had my daughters card in for a oil change. Jon and his staff bent over backwards to resolve t More

by JDO
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon. Boyd, Jon Boyd
January 18, 2013

I have purchased over 30 new vehicles in my life and this was the most pleasant purchasing experience that I've had. The salesperson, TJ Roberts, was professional, efficient, knowledgable and courteous. I sp More

by Jeep2417
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TJ Roberts
January 18, 2013

We purchased a new Dodge Durango from Overland Park Jeep, Dodge Chrysler. Terry Mykins was easy to work with and very flexible. We came in late in the afternoon to complete the deal, Terry stayed late afte More

by nm04697
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Mykins
January 13, 2013

I had a wonderful car buying experience with Steve. I was not intimidating or rushed, he took the time to walk me through all the bells and whistles of my vehicle. I am in my third jeep and if he is not More

by cddresser
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
January 07, 2013

I worked with Terry Mykins to select a new Grand Cherokee. I've been talking to Terry for several months after taking a test drive in a 3.6L Laredo. Terry provided very good responses to my inquir More

by jrkling
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Mykins
January 06, 2013

TJ, Scott and Joe were so helpful. TJ was very knowledgeble and helpful with our decision making, which took awhile. We went in looking to buy a 4 wheel drive truck and he showed us our other opti More

by LaRea Gray
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TJ, Scott, and Joe, TJ Roberts
January 03, 2013

My purchase was simple and very quick. They were very easy to work with. Especially recommended for internet based sales which really made it very efficient. More

by dschomas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Mykins
January 03, 2013

Terry Mykins was very friendly, helpful and what I appreciated most of all, efficient. Before our test drive, he quickly explained many things about the vehicle. He pointed to exactly where buttons More

by rusty7878
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Mykins
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