Back

Reed Jeep Chrysler Dodge Ram

Merriam, KS

4.7
1,815 Reviews
Overland Park Jeep Dodge Ram Chrysler Is a Proud Recipient of FCA's Customer First Award For Excellence Overland Park Jeep Dodge Ram Chrysler is among a group of elite dealerships that have been proven to provide the best sales and service experience. We would like to thank you for your continued support! "We are extremely impressed with the accomplishments these dealerships have been able to achieve in a short amount of time," said Al Gardner, Head of Network Development, FCA - North America. "We gave our dealer body the challenge to join us in focusing on increasing our customer satisfaction, loyalty and service retention and through the core pillars of this initiative, these dealers have shown that it's achievable. These dealerships will be able to proudly differentiate themselves as elite stores by being winners of the inaugural Customer First Award For Excellence. " The Big Picture To create a more positive customer experience, and stronger relationships, the Customer First Award for Excellence process addresses five key pillars:
Contact Dealership

7020 W. Frontage Rd

Merriam, KS

66203

Directions

By Type

Showing 1,815 reviews

September 19, 2020

Great car buying experience! Very professional! Understood what I was looking for, showed me what models were available and didn't try to talk me into a different model or options! More

by jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 19, 2020

Jessica Sanchez is a very knowledgeable, professional, attentive, and friendly salesperson! Truly a pleasure to work with. After working with her and other Reed JCDR staff, I believe we have found our car More

by Santos
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Sullivan
September 14, 2020

I had such a great experience buying my new/used 2015 Chevy Colorado. Chris made sure all my questions, concerns, and issues were taken care of in a timely manner! More

by Hanna S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Williams
September 12, 2020

Bought a ram pro city. Sales person Jessica Sanchez was out of this world. Very polite, caring, friendly with no pressure at all. She is 10 star out of 5. Sales assistant Shelly Haware was a pleasure t More

by Nakhtar56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelley Harware
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelly Haware
August 17, 2020

Chris was great to work with as I went back and forth on what Jeep to get. He was patient with me even with the sweltering heat and while we were wearing face coverings. He is very knowledgeable and low k More

by keljo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 11, 2020

Impressed with their professionalism My wife and i just purchased a 2020 RAM 1500 truck from this dealer. We had a wonderful experience. Alec Rose (salesman) was very cordial, no pressure More

by casurveyor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Dormady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivan McGary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alec Rose
July 31, 2020

Joke both sales and services! If you want no follow up and having to chase rather than being helped this is your dealer and team. If you truck is in for service plan on receiving it back damaged with no More

by Joke!
Recommend Dealer
No
Employees Worked With
Clayton Mark
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 30, 2020

Outstanding sales and dealership experience that is easily the best in that last 40 years in 8 states. Jessica Sanchez was superb. The entire dealership experience was exceptional. These people were tr More

by R.W.Jensen
Recommend Dealer
Yes
Employees Worked With
Jessica Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 10, 2020

Jessica was very helpful and pleasant to work with when buying our new Jeep Gladiator!! I would definitely recommend her to anyone and look forward to contacting her to upgrade our Dodge Journey as well!! More

by DanDanette
Recommend Dealer
Yes
Employees Worked With
Jessica Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 07, 2020

I had been to several other Jeep dealerships in the KC area and did not receive the kind of quality service that I received with Jessica or the Reed dealership. Jessica was exceptional and everyone there More

by 76seroberts
Recommend Dealer
Yes
Employees Worked With
Jessica Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
16
...