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Reed Jeep Chrysler Dodge Ram

Merriam, KS

4.7
1,815 Reviews
Overland Park Jeep Dodge Ram Chrysler Is a Proud Recipient of FCA's Customer First Award For Excellence Overland Park Jeep Dodge Ram Chrysler is among a group of elite dealerships that have been proven to provide the best sales and service experience. We would like to thank you for your continued support! "We are extremely impressed with the accomplishments these dealerships have been able to achieve in a short amount of time," said Al Gardner, Head of Network Development, FCA - North America. "We gave our dealer body the challenge to join us in focusing on increasing our customer satisfaction, loyalty and service retention and through the core pillars of this initiative, these dealers have shown that it's achievable. These dealerships will be able to proudly differentiate themselves as elite stores by being winners of the inaugural Customer First Award For Excellence. " The Big Picture To create a more positive customer experience, and stronger relationships, the Customer First Award for Excellence process addresses five key pillars:
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7020 W. Frontage Rd

Merriam, KS

66203

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Showing 1,815 reviews

August 02, 2012

Terry was great and provided great follow up on all questions. Great job! I look forward to continued great service. Keep up the great work. More

by cbethmoreland
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Mykins
August 02, 2012

All around we had a great experience. TJ showed us the exact Jeep Liberty we wanted and was able to talk about all the features it provided. He also showed us a couple different Libertys to make sure we More

by mtlegge85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TJ Roberts
July 31, 2012

Overland Park Jeep made my buying experience a good one. I have been going to Overland Park Jeep for years for service on my existing Jeep, and they have always treated me well, but this wasn't the first pl More

by Hygeia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
July 27, 2012

Excellent experience and customer service . Finance manager really worked hard for us to make the deal. Terry Mykins very professional and knowledgable . Will buy from overland park jeep again. More

by Gus10jeep
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Mykins
July 25, 2012

Steve and Terry both helped me throughout my buying process which ended up being several weeks to no fault of theirs. They were extremely helpful and the most knowledgeable about their product amongst More

by jeffbrotherton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Mykins, Steve Schulte
July 23, 2012

Travis was helpful, informative and very patient with two Travis was helpful, informative and very patient with two senior citizens who asked a lot of questions and sometimes had to have things explained mo More

by hirwin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
July 22, 2012

I am very satisfied with my purchase of a used Jeep. Gary Hayes was friendly and very pleasant to work with. He was very informative about the 2011 Compass I test drove and purchased the same day. I had expe More

by caralaaron
Customer Service
Friendliness
Price
Recommend Dealer
Yes
July 19, 2012

Terry's Customer service is why my last three cars have come from op jeep. The process is low pressure, game free and low stress. I hated car shopping until I found op jeep. The entire team is courteous, More

by John McMahon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Mykins
July 18, 2012

We have bought several cars from this dealership. The primary reason is the salesman Terry Mykins. He is always a great help and makes sure that everything is just right. He is a great asset to the deal More

by Terry Faddis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Mykins
July 18, 2012

Spoke to someone via internet and just walked in prior to original appointment - the staff was amazing, very friendly and helpful. I didn't feel like I was being attacked by the staff for a sale. Jim was t More

by cjdeluxe05
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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