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Reed Jeep Chrysler Dodge Ram

Merriam, KS

4.7
1,815 Reviews
Overland Park Jeep Dodge Ram Chrysler Is a Proud Recipient of FCA's Customer First Award For Excellence Overland Park Jeep Dodge Ram Chrysler is among a group of elite dealerships that have been proven to provide the best sales and service experience. We would like to thank you for your continued support! "We are extremely impressed with the accomplishments these dealerships have been able to achieve in a short amount of time," said Al Gardner, Head of Network Development, FCA - North America. "We gave our dealer body the challenge to join us in focusing on increasing our customer satisfaction, loyalty and service retention and through the core pillars of this initiative, these dealers have shown that it's achievable. These dealerships will be able to proudly differentiate themselves as elite stores by being winners of the inaugural Customer First Award For Excellence. " The Big Picture To create a more positive customer experience, and stronger relationships, the Customer First Award for Excellence process addresses five key pillars:
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7020 W. Frontage Rd

Merriam, KS

66203

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Showing 1,815 reviews

May 04, 2020

Repeat Business! In 1978 I bought a new wrangler from this dealership. It was a great experience so I thought I would come back. We were referred to Mark Clayton to s More

by kdavis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clayton Mark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelley Harware
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Cardello, Will Thompson
April 30, 2020

Just bought our new 2020 Jeep Wrangler from Reed last week. We traveled all the way from West Texas for a great deal. Clayton was very helpful, attentive to all of our needs and very friendly during the More

by Brice M
Recommend Dealer
Yes
Employees Worked With
Clayton Mark
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2020

Best Car Buying Experience Ever I purchased a new Jeep Compass on April 18th from Reed. Jessica and Mike were very helpful during the process. No pressure sales! I would definitel More

by Lori C
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Cardello
April 23, 2020

Thanks Sanchez! Jessica was a calming factor in my hectic quick! Buy a car storm. She knew here product, effectively streamlined my experience. She has talent. I'd More

by cmohr5915
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 16, 2020

Internet/Out-of-Stater: Best Price, Best Experience Bought the car of my dreams online- AMAZING! After 18 years I replaced my car with a Jeep Wrangler. First time buying on the internet, Reed had the More

by xx
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Horsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivan
March 09, 2020

First non-Jeep from Chris - Another excellent experience. Purchased a pre-owned Ford Mustang from Chris at Reed Jeep and it was once again an excellent experience. This is our fourth vehicle purchase from Ch More

by David S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2020

Worst place to buy. If 1 mile =1 dollar. I drove less then 6k and was offered 8k dolllar lesser than price I purchased That too just one year before . xxxx. It was Jeep Wrangler x 4D More

by Rohit
Recommend Dealer
No
Employees Worked With
Chris Jones
1.0
This rating includes all reviews, with more weight given to recent reviews.
February 12, 2020

We spent a long time looking for the perfect car and we drove 13 hours to get it! Jessica was great during the whole process. We had a lot of back and forth to ensure our trip would not be wasted and we ar More

by TheDiehls
Recommend Dealer
Yes
Employees Worked With
Jessica Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 12, 2020

Easy, quick, and stress-free Dreaded buying a new car through a dealer. Costco pre-negotiated pricing led us to Reed Jeep. Chris Jones was excellent to work with and, without any More

by Christy and Eric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 03, 2020

Dishonest The sales person was nice but the dealership is dishonest. We purchased a used car from them, that was advertised as "non-smoking". When I first l More

by Jeff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Raul Polanco
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The sales manager, Steve Schulte
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