
Reed Jeep Chrysler Dodge Ram
Merriam, KS
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Buying a new truck A great team, that made buying a new truck a great experience. As a first time new truck buyer I would highly recommend Reed Jeep. A great team, that made buying a new truck a great experience. As a first time new truck buyer I would highly recommend Reed Jeep. More
Carelessness and Indifference We brought our Jeep in for oil change service. After the repair, the vehicle was being moved to another location and the driver ran into something th We brought our Jeep in for oil change service. After the repair, the vehicle was being moved to another location and the driver ran into something that damaged a rear quarter panel and bumper. The dealership repaired the two items by pulling out the "dents", filled in the remaining damage with filler to get "near the OEM dimensional and contour", and repainted. When asked why completely new components were not used, we were told that this is how it is always done and replacing with new parts would be too difficult and time consuming. When asked about communicating the accident and the repair when we sell the vehicle (which the accident will cause us to get less money for the vehicle now), we were told that we don't have to disclose it, that they will not be reporting it so it will not be on any Carfax or other database. When asked about how this happened and what will be done to prevent this from happening to anyone again, the response was that accidents always happen, we can't guarantee it won't happen again, and "that's why we have a collision repair shop" - we would have expected to here that a cause was determined and that something was put in place to attempt to prevent this from happening again. We have lost a lot of confidence in this Jeep service center. More
Exceptional buying experience I was reluctant to pursue buying a vehicle at this time in my life but am extremely pleased that I went to Reed Jeep and found the exact match that I I was reluctant to pursue buying a vehicle at this time in my life but am extremely pleased that I went to Reed Jeep and found the exact match that I needed. Chris Jones was wonderful! He made the buying experience stress free and the finance department was very helpful in making the deal that I needed. I will definitely be a return customer. Chris R. More
Fantastic Experience We have purchased vehicles multiple times from this dealership, the staff is awesome. Everyone is straight forward and honest, no BS or pushy salesmen We have purchased vehicles multiple times from this dealership, the staff is awesome. Everyone is straight forward and honest, no BS or pushy salesmen here. This time in, my wife and I both bought new vehicles. Once we picked out the cars we wanted, it only took 20 minutes to get approved for financing and another 10 minutes to fill out the paperwork. Each time we come here, the experience gets even better than the last. More
Ask for Andrew Horsch I feel very lucky that I randomly stopped by Reed Jeep and met Andrew Horsch. He was a wonderful salesperson -- expertly responded to my many question I feel very lucky that I randomly stopped by Reed Jeep and met Andrew Horsch. He was a wonderful salesperson -- expertly responded to my many questions, provided clear and concise reasons of why to buy one car vs. another, and treated me and my husband with respect. I am grateful for his assistance in buying my car and highly recommend reaching out to him when you next need a car -- I know I will! More
Great Experience and Service Chris did a great job of finding the right truck for me and worked hard with his sales leadership to get the right deal for me on my new RAM 1500. Wou Chris did a great job of finding the right truck for me and worked hard with his sales leadership to get the right deal for me on my new RAM 1500. Would definitely recommend anyone to work with Chris. More
Overall good experience Everyone at Reed was very knowledgeable. I would use them again for my next vehicle purchase. Salesmans Chris and Mike were great and finance guy Kent Everyone at Reed was very knowledgeable. I would use them again for my next vehicle purchase. Salesmans Chris and Mike were great and finance guy Kent was extremely helpful More

Excellent Salesman Tim Salesman Tim, and sales and financial managers did a great job exploring my options for my new 2109 Ram. They also stayed late on Xmas eve to close t Salesman Tim, and sales and financial managers did a great job exploring my options for my new 2109 Ram. They also stayed late on Xmas eve to close the deal so I could go home in my new truck. More
Best vehicle buying experience ever When trying to purchase a new vehicle we struggled until we got with Tim, it was seeming impossible but Tim made it happen! Simple and stress free! R When trying to purchase a new vehicle we struggled until we got with Tim, it was seeming impossible but Tim made it happen! Simple and stress free! Reed Jeep is quite a distance for us but we would make the trip over and over again. More
Good experience Tim salesman real nice and his boss nice too I’ll definitely will do business w them again. Tim was new salesman didn’t know much but he respectful an Tim salesman real nice and his boss nice too I’ll definitely will do business w them again. Tim was new salesman didn’t know much but he respectful and honest will take him long way. More