Reed Jeep Chrysler Dodge Ram

Best vehicle buying experience ever When trying to purchase a new vehicle we struggled until we got with Tim, it was seeming impossible but Tim made it happen! Simple and stress free! R When trying to purchase a new vehicle we struggled until we got with Tim, it was seeming impossible but Tim made it happen! Simple and stress free! Reed Jeep is quite a distance for us but we would make the trip over and over again. More

My Ram Limited Have been buying cars for over 40 years, my experience with Tim Dixon was the most professional and pleasant car buying experience my wife and myself Have been buying cars for over 40 years, my experience with Tim Dixon was the most professional and pleasant car buying experience my wife and myself have ever had, can’t thank him enough More

Good experience Tim salesman real nice and his boss nice too I’ll definitely will do business w them again. Tim was new salesman didn’t know much but he respectful an Tim salesman real nice and his boss nice too I’ll definitely will do business w them again. Tim was new salesman didn’t know much but he respectful and honest will take him long way. More

Exceptional experience Genuine and honest experience with Tim Dixon and Peter Sargent. Very patient and understanding to the stresses involved with a new car purchase. All Genuine and honest experience with Tim Dixon and Peter Sargent. Very patient and understanding to the stresses involved with a new car purchase. All questions and concerns were address and every effort was taken to provide the best deal available. Highly recommend. 10 years of past experience with the service department has been very good with a previous vehicle as well. More

Great Sales, Awful Service I gave Reed Jeep five stars in my previous review because the purchasing experience was good. I need to warn others that post-sales service is awful. I gave Reed Jeep five stars in my previous review because the purchasing experience was good. I need to warn others that post-sales service is awful. I leased a Grand Cherokee in August and was given a two-month temporary tag. At the end of two months, I still did not have license plates and was leaving town with the vehicle for two weeks. I left well over 10 messages for the Finance person I was told to speak with about it. I never had a returned call. I called the Salesman I bought the car from and he reached out to the Finance person and assured me I would hear back. I never did. The day before I left town I went in and they ended up giving me a Dealer plate. Now, three and a half months after leasing, I still had the Dealer plate and it was expiring. I called the Finance guy and left four messages over two days. Not one was returned. I finally was able to get a hold of someone that could help me out. Turns out they had my license plates for over a month, but no one let me know. I went in to pick them up and there was an additional $50 fee for Title Penalty - $25 for each month I did not have the license. I want to reach out to the General Manager to explain the issue and they refuse to share his email with me. That should tell you something about their view of customer service. There are plenty of Jeep Dealerships in the area. If you want service beyond writing a check, I would go elsewhere. More

Great NO Pressure Sales Experience Went to dealership to look at a used RAM truck and, since I was over an hour away, I asked Chris to send me any pictures of dings, scratches, etc. He Went to dealership to look at a used RAM truck and, since I was over an hour away, I asked Chris to send me any pictures of dings, scratches, etc. He sent me everything and even included such small details that I would never have even seen them. There was a recall that needed fixed also and instead of having me come back, they snuck me in their busy schedule. I purchased the truck with no back and forth, "let me ask my manager" stuff you hear about. Couldn't have been happier with the entire process. More

Great service thank you guys a ton I enjoyed the experience Mr.Jones explained alot to me and showed me the basics. Thank you very much. thank you guys a ton I enjoyed the experience Mr.Jones explained alot to me and showed me the basics. Thank you very much. More

Great Experience! I had done my research online and narrowed down my choices, but Chris really helped make that decision easier. He went over all the specs to make sure I had done my research online and narrowed down my choices, but Chris really helped make that decision easier. He went over all the specs to make sure I got the right car to suit my needs for a price that fit my budget. The entire experience was no pressure and there was no "hard sell" for any options I declined. The entire staff was great to work with and if I ever need another vehicle I know where to go! More

Just right and much faster than expected Frankly we were just looking but Chris Jones made us an offer that got our attention. We have a new Rubicon and a lower payment! Frankly we were just looking but Chris Jones made us an offer that got our attention. We have a new Rubicon and a lower payment! More

Excellent Truck Buying Experience Very friendly atmosphere from the top down and the knowledge base went much deeper than colors, trim packages and other basic info. I had excellent he Very friendly atmosphere from the top down and the knowledge base went much deeper than colors, trim packages and other basic info. I had excellent help with questions that I asked, and never felt pressured to buy or pushed in a specific directions for a specific vehicle. I felt that I got honest feedback to 'potential concerns' I brought up. Small lot but big character. More