
Reed Jeep Chrysler Dodge Ram
Merriam, KS
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Very good experience with Terry and Vince The purchase was quick and easy. Prior to my visit to the dealership, Terry was prompt about responding to emails and proactively followed up. When I The purchase was quick and easy. Prior to my visit to the dealership, Terry was prompt about responding to emails and proactively followed up. When I arrived, Terry was wrapping up with another customer but had Vince get the process started so there was no delay. Terry was professional, knowledgeable and thorough in explaining the features of the vehicle. We arrived at a price that I was comfortable with quickly without a lot of haggling. More
2017 Cherokee Latitude Sale I am a lifelong Jeep owner, but can't stand buying cars. I was able to review the potential cars I wanted to purchase on the web site, enter the deal I am a lifelong Jeep owner, but can't stand buying cars. I was able to review the potential cars I wanted to purchase on the web site, enter the dealership and determine pretty quickly the one I wanted to purchase with little hassle. The purchase process went very efficiently. The salesman knew the vehicles extremely well and answered my questions professionally. Thanks for the service Chris Jones! More
Product Knowledge Terry Mykins knows Grand Cherokees and comparisons of trim levels. Knowledgeable of out of state buyers and the logistics encountered. Questions were Terry Mykins knows Grand Cherokees and comparisons of trim levels. Knowledgeable of out of state buyers and the logistics encountered. Questions were answered in a timely fashion. We bought a Grand Cherokee Summit. More
Car purchase made easy This was my third JEEP purchase and the best and easiest purchase so far thanks to Clayton Mark. I have never much cared for the car buying process b This was my third JEEP purchase and the best and easiest purchase so far thanks to Clayton Mark. I have never much cared for the car buying process but Clayton is helpful, responsive, efficient, thorough, and personable. This was the second time Clayton helped me with my purchase and my attitude about car buying has shifted significantly. I'm happy with my new Cherokee. More
Excellent customer attention Steve Schulte provided exceptional support and attention during our recent Jeep purchase. He was committed to ensuring we understood all the features Steve Schulte provided exceptional support and attention during our recent Jeep purchase. He was committed to ensuring we understood all the features of the vehicle and was never over-pressuring. More
Professional Sales Staff (Updated 10/23/2017) I want to call out both Terry Mykins, and Vincent Arguelles for making sure that I got all of the information that I needed to make a purchase. I u I want to call out both Terry Mykins, and Vincent Arguelles for making sure that I got all of the information that I needed to make a purchase. I used USAAs car buying service through True Car, and the exact Jeep I wanted wasn't available but I got references back for 3 dealerships. I got calls back from 3 sales people, Terry, and 2 others at other dealerships. I asked each for pictures, and prices. Terry delivered exactly what I asked for, picture, stock number, price. The other 2 dealerships tried to talk me into coming into their dealership, with out sharing that information, when I pressed for that information my phone rang with a sales manager from each of the other 2 dealerships that tried to tell me that the price they were giving me was so low they weren't making any money. Those dealerships will never get any of my further business. I chose the Jeep that I wanted, and Terry and I set up an appointment for the following day. Terry was with another customer, and handed me off to Vince. While I was looking I fell in love with another Jeep, at the same MSRP, Terry and Vincent honored the price we'd agreed on and I was out the door with my new baby. I drove an extra 30 miles to do business with these guys, and they'll get my business again. 10/23/2017 Update -- Terry promised to have the Jeep detailed when I pick up the title paperwork, I called this morning to ask when we could schedule it, he got it done SAME DAY! Excellent Customer Service! More
GREAT AUTOMOBILE BUYING EXPERIENCE Sue and I have purchased several automobiles from Overland Park Chrysler Jeep but I will say that Steve Snyder really was helpful in make our purchase Sue and I have purchased several automobiles from Overland Park Chrysler Jeep but I will say that Steve Snyder really was helpful in make our purchase smooth and informative. Making decisions to buy automobiles can be very long and drawn out, but not this time. Roger Heath handled all the paper work fast and gave us options for warrantees on the Town & County Chrysler Van with no pressure. Thanks to your Sales Team for this great experience! Tom Gingrich More
They were very helpful and easy to work with Jim Morrel was courtesy and was quick to help us and we didn't fell pressure to buy. The whole experience was about 3hrs, and was glad I went there. W Jim Morrel was courtesy and was quick to help us and we didn't fell pressure to buy. The whole experience was about 3hrs, and was glad I went there. When I want to buy a vehicle again I will go back. More
Great car buying experience Absolutely the best car buying experience, we have every had. It was a pleasure to work with all staff. Thank you Vince, Steve and Dan! Absolutely the best car buying experience, we have every had. It was a pleasure to work with all staff. Thank you Vince, Steve and Dan! More
2017 Jeep SRT purchase experience I had the pleasure of working with Terry Mykins while on the hunt for a new Jeep GC SRT. I found Overland through an internet search and Jeep.com deal I had the pleasure of working with Terry Mykins while on the hunt for a new Jeep GC SRT. I found Overland through an internet search and Jeep.com dealer locator service. I initially emailed to request the best "out the door" price the team at Overland could provide me with on the vehicle they had in stock. I received an email with very good response time from Terry who provided me with not only a competitive price, but excellent customer service and availability throughout the purchase experience. This is highly valuable, as I am an out of state buyer. Terry was instrumental in sealing the deal as I had several competitive bids. Terry and the team there were never rushing the sale with me and provided me with enough contact to feel they were interested in making the deal work, but never with any pressure. I would highly recommend this dealer and Terry to anyone ( KS residents and out of state buyers) looking for a pleasant car buying experience with competitive pricing. The release of the vehicle took a little longer than expected (due to me being an out of state buyer), but Terry stayed in contact to give me updates consistently. If I decide to purchase a trackhawk in the near future or have the need for another daily driver for my wife, Terry and Overland park Jeep will be the first place I call. 5 star experience More