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Reed Jeep Chrysler Dodge Ram

Merriam, KS

4.6
1,784 Reviews
Overland Park Jeep Dodge Ram Chrysler Is a Proud Recipient of FCA's Customer First Award For Excellence Overland Park Jeep Dodge Ram Chrysler is among a group of elite dealerships that have been proven to provide the best sales and service experience. We would like to thank you for your continued support! "We are extremely impressed with the accomplishments these dealerships have been able to achieve in a short amount of time," said Al Gardner, Head of Network Development, FCA - North America. "We gave our dealer body the challenge to join us in focusing on increasing our customer satisfaction, loyalty and service retention and through the core pillars of this initiative, these dealers have shown that it's achievable. These dealerships will be able to proudly differentiate themselves as elite stores by being winners of the inaugural Customer First Award For Excellence. " The Big Picture To create a more positive customer experience, and stronger relationships, the Customer First Award for Excellence process addresses five key pillars:
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7020 W. Frontage Rd

Merriam, KS

66203

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Showing 1,784 reviews

February 20, 2023

Our experience was very good with Reed Jeep. We contacted one of the salesmen, Clayton Mark, about a specific used vehicle they had in stock and he made everything quick and easy. More

by Cord.laws1961
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Clayton Mark
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2022

Tristen was great, I told him what we were looking for in the Jeep, he went and got it done. He was very knowledgeable about the vehicle and kept us updated throughout the process. Will be recommending him More

by markwilcox1671
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tristin Whetstine
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 08, 2022

Chris Jones was helpful in the purchase from start to finish. He was never one of the pushy people trying to get over on someone. He answered all my questions and is still in contact with me weeks after More

by bc11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kent Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 08, 2022

No high pressure sales tactics. Fast, courteous and easy to work with. Would recommend him to anyone who is interested in a vehicle. More

by pflugie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tristin Whetstine
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 20, 2022

I had a phenomenal experience at this dealership. I let Chris know my budget and it was looking like it wasn’t going to work out. As I was getting in my car he stopped me from leaving so we could loo More

by Cbird60
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2022

I would highly recommend Reed Jeep to anyone. Chris Jones was my salesman and he was always courteous and attentive to my questions. After I purchased my vehicle (used) I noticed several hail More

by alharding
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kent Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raul Polanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2022

Chris Jones was very helpful. And met all my needs in making a purchase of my vehicle. More

by Donald
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivan McGary
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 21, 2022

Absolutely the worst experience I have ever had in my entire life and Jeff Powell is the prime example of the most unprofessional GM! Horrible! Will never step foot in this dealership again and come to More

by Kara
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andrew Horsch
1.0
This rating includes all reviews, with more weight given to recent reviews.
Will Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Powell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2022 -

Reed Jeep Chrysler Dodge Ram responded

Kara, We are sincerely sorry to hear about your experience and that our team was unable to sell you the car. We wish you all the luck with your continued search.

May 24, 2022

I have a few people are Reed Jeep that need Recognized. Rae Ellis made the Car buying portion super easy and fast, He stayed late for us to come look at the vehicle and had all of our paperwork ready to More

by Glorenzini
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Mccall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raul Polanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rae Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Bailey
April 17, 2022

My wife and had been looking for a nice used Durango for a few mknths. We came across several on different websites. Including a 2018 at Reed Jeep Dodge, in Merium Ks. Out of 6 dealers contacted only 2 repl More

by Toolman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armund Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Thomas in finance
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