
Reed Jeep Chrysler Dodge Ram
Merriam, KS
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New Car Purchase Experience My wife and I purchased a new Dodge Durango from you on August 11, 2015. We just wanted to drop you a note to tell you about our experience during th My wife and I purchased a new Dodge Durango from you on August 11, 2015. We just wanted to drop you a note to tell you about our experience during this process. First, I would like to say when we came in on Saturday August 8th, 2015 to look at different models we were allowed to just look around. No one was hounding and pressuring us. This was a obvious busy time for the dealership and when we were ready to take a test drive and ask some questions Joe Trahan was available to answer our questions and allow us to test drive very timely. When we decided on the Durango after a ong day at other dealerships, I showed up at 7PM on Monday August 10, 2015. I was just there to let them know we wanted to go with the Durango and just wanted to start the process. Knowing you closed at 8PM I said we could return the next day. Darren Richards was very professional and considerate of our needs. Darren was very quick to get paperwork completed as we waited for my wife to come and complete papers. The team went above and beyond to get the sale complete and ensue we were comfortable with the process. It ended up being 9:30 PM before we left the dealership. Your team again went above and beyond after hours to complete the process. When we picked up the vehicle the next day Darren and the Finance Manager Joseph Pippins were very courtious and worked very fast to get the paperwork complete. Darren then went over the vehicle in deatail to ensure my wife was comfortable in the operation. The one thing that we were a bit disapointed in, and was not a make or break item but, with all the features and technolgy the Durango had we were surpirsed to get home and find that "Homelink" is not standard and not in our model we had to go purchase a garadge door opener that evening. We have always had Chrysler vehicles (Town and Country/Ram 1500) and have always had this feature in the vehicles. Overall we are exteremely satisfied with the service and purchase of our new vehicle. We plan to recomend your dealership to people we know and plan to service our Durango and Ram at your delership. Thanks to your team for a great experience. More
Professional service without the high pressure sales pitch I inquired on line about a Jeep Wrangler on the lot. Terry Mykins contacted me in a very timely fashion, I told him I was just getting started in my s I inquired on line about a Jeep Wrangler on the lot. Terry Mykins contacted me in a very timely fashion, I told him I was just getting started in my search. He commented that we would be working on my time schedule, not his. No pressure. I experience the same behavior when I picked up my Jeep and completed the final paperwork with Roger Heath. Both were extremely patient yet prompt with his services. I passed on another vehicle at another dealer for these reasons. I would highly recommend going to Terry for your next purchase. More
Wonderful first new car buying experience! The employees at Overland Park Jeep were very helpful, patient, and accommodating! I would definitely recommend this dealership to anyone in need of a The employees at Overland Park Jeep were very helpful, patient, and accommodating! I would definitely recommend this dealership to anyone in need of a new or used car! Clayton was so very helpful and made a stressful process enjoyable. He took the time to make sure I understood everything about my new Jeep Cherokee and for that I am very grateful! More
Easy and enjoyable I have bought a lot of cars but this experience was amazing. Terry mykins treated me as a friend rather than a customer. He showed me, in detail, ever I have bought a lot of cars but this experience was amazing. Terry mykins treated me as a friend rather than a customer. He showed me, in detail, every part of the car and made sure i understood it. He even told me "when you bought the car you bought me. So if you need anything call me or stop by!" He was very genuine. I will refer anyone who is looking for a chrysler, jeep or dodge to him. More
Purchase of 2015 Jeep Grand Cherokee Our family has worked with Terry Mykins on a number of occasions over the years. He has consistently been extremely pleasant to work with, and he tak Our family has worked with Terry Mykins on a number of occasions over the years. He has consistently been extremely pleasant to work with, and he takes a true interest in the customer. He always follows up faithfully after a purchase, and is readily available to assist us whenever we have had questions. We will continue to recommend Terry Mykins as an ethical and customer-focused representative of Overland Park Jeep/Dodge/Ram/Chrysler. More
Overland Park Jeep The whole experience from beginning to end was exceptional. Joe Hoglund was thorough, pleasant, and followed up on every detail. Would definitely reco The whole experience from beginning to end was exceptional. Joe Hoglund was thorough, pleasant, and followed up on every detail. Would definitely recommend them to anyone. Scott Colangelo More
Great place to go. I had a great experience here. Had no problems, they worked with us on the price we wanted, friendly, honest, didn't have you waiting long, and just r I had a great experience here. Had no problems, they worked with us on the price we wanted, friendly, honest, didn't have you waiting long, and just really cared. More
Fantastic Experience Chris was very helpful and not pushy, which was nice to see at a car dealership. We wanted to get out of leased vehicle and buy a new car. He worked w Chris was very helpful and not pushy, which was nice to see at a car dealership. We wanted to get out of leased vehicle and buy a new car. He worked with our price range and gave us time to consider our different options. When he called to check in, it was helpful that he was not pushy, and allowed us the time we needed to figure out the best option for us at this time in our life. Overall, our experience was fantastic, and I would recommend more people to go to this dealership any day. More
Honest, non-threatening, and friendly! We appreciated Darren's honest, non-threatening, helpful, and friendly experience as we made the decision to trade in our vehicle for a new 2015 Jeep We appreciated Darren's honest, non-threatening, helpful, and friendly experience as we made the decision to trade in our vehicle for a new 2015 Jeep Cherokee. Darren helped us look at several vehicle packages, financing options, and simply asking us what "we" wanted in our vehicle to see if he could make it work for us. We were able to test drive two vehicles and take as much time as we needed before making a decision. Each time we visited, Darren offered us privacy to talk in his office and even use his computer! Once we decided later that week, Darren was right there working with us to make sure it was exactly what we wanted. Thank you for your commitment to putting your customers first, Darren! We really enjoy our new Jeep! More
fantastic Terry helped me, an out of towner, out and helped get a great deal on a new Ram as well as a good price on my beat up old truck (my transmission broke Terry helped me, an out of towner, out and helped get a great deal on a new Ram as well as a good price on my beat up old truck (my transmission broke). Nice, friendly, and knowledgable about what I wanted. He went the extra mile on me...we first connected on a Sunday morning about 8.30am by email. There's not to many fellas out there that will help out on a Sunday! Thank you Terry for the help and a great truck!! More