Reed-Lallier Chevrolet

We were looking for two vehicles and went to a few dealerships but none came close to the service we recieved here. I can honestly say that the staff at Reed-Lallier Chevrolet did an amazing job with dealerships but none came close to the service we recieved here. I can honestly say that the staff at Reed-Lallier Chevrolet did an amazing job with getting us our new vehicles and we couldnt be more thrilled with our purchases. Absolutely the best service from the moment we walked in and met Issac all the way until we met with Shirley and sign the papers : ) Wouldnt recommend any of our family or friends to go anywhere but here from now on. More

Poor service quality. I have had to have most of the warranty repairs done there repeated at another dealership. Would never purchase a vehicle from there as they are not willing to truly work out a de warranty repairs done there repeated at another dealership. Would never purchase a vehicle from there as they are not willing to truly work out a deal. The deal I received out of town was night and day better than what they were willing to do. More

I would like to congratulate all of the personnel that work at the Reed-Lallier dealership, anytime that I come into the dealership they make it seem as though I am a part of the family. Victor Lawrence i work at the Reed-Lallier dealership, anytime that I come into the dealership they make it seem as though I am a part of the family. Victor Lawrence is the best professional salesperson that I have ever bought anything from and as long as I am in the market for buying a car he will be the person I will buy from. I have nothing but exceptional things to say about Shirley Harrison and Andre Jennings when it comes to to your finance managers. Love all of them. More

My car now has more problems than before and the original problem has yet to be completely fixed. This dealer wants to charge me $60 every time they look at my car for the problem they were supposed to fix i problem has yet to be completely fixed. This dealer wants to charge me $60 every time they look at my car for the problem they were supposed to fix in the first place and it seems like every time I bring the car in for them to look at the problems get worse or my car starts doing things that it didn't do before I brought it back in! All I keep getting is the "run around" and someone different to talk to that tries to explain my cars problem to me like i'm completely ignorant when it comes to what's wrong with my car and what it needs to be fixed...I of course have done my research and know fully well what it would take to fix my car and just would like this dealer to fix my car as i've already paid them around $800 for a repair that I was told would be just under $400. I have since taken my car to a different mechanic for a FREE second opinion and was told Reed Lallier basically doesn't want to stand behind their "work" or "commitment to customer satisfaction"...and NO Reed Lallier I do not want to buy a new car from you nor will you ever touch my car again. There's nothing wrong with driving a used car. Do you not stand behind the very product you are trying to "sell me on" again? NO THANKS! More

On November 9th, my truck would not start. I was at a local car wash when Mr. Quinn pulled in and I asked him if he would assist me. He was incredibly helpful in jumping the battery but then also offere local car wash when Mr. Quinn pulled in and I asked him if he would assist me. He was incredibly helpful in jumping the battery but then also offered to have my truck (which was not a Chevrolet) looked over by his service department. Once I pulled in, Ms. Graham was already waiting for me with a smile. She then immediately had my truck looked over by their very fast and efficient service staff. Ms. Craig explained what my options were to repair my truck in a very kind and tremendously respectful manner. I cannot say enough good things about the people that helped me that day. They made what could have been a very bad day... a very blessed one. Thank you. More

Just wanted say extremely satisfied with the service I recieved. Worked fast and hard to get exactly what I wanted and worked hard to get the price in my range. Special thanks to Todd Golden, Corey, Shire recieved. Worked fast and hard to get exactly what I wanted and worked hard to get the price in my range. Special thanks to Todd Golden, Corey, Shirely Harrison and anyone else that worked with my sale that I wasn't aware of. Highly recommended and will send people your way with that out hisitation! Thank you very much and love the truck by the way. More

Anytime I have been to the Service Department they have gone above and beyond in trying to resolve any issue whether large or small, on 1 occasion the car had been detailed. Great job and kudos to the Ser gone above and beyond in trying to resolve any issue whether large or small, on 1 occasion the car had been detailed. Great job and kudos to the Service Team. I would highly suggest this team to anyone with a General Motors product. More

Excellent Service. Cowboy is very professional and helped me get what I wanted. I definetly will recommend this dealership and employee to future family and friends. From the first day i walked into t me get what I wanted. I definetly will recommend this dealership and employee to future family and friends. From the first day i walked into the dealership I had a good vibe. I was treated with respect and they were all eager to help. More

We purchased a 2010 Journey from Reed-Lallier Chevrolet in Fay. NC on thursday this past week. This was the second vehicle we bought from Reed-Lallier. Our salesmen JJ O'Grady and Ronnie Cashwell gave us e in Fay. NC on thursday this past week. This was the second vehicle we bought from Reed-Lallier. Our salesmen JJ O'Grady and Ronnie Cashwell gave us excellent Customer Service both times. JJ answered all of our questions honestly and did not try to push any vehicle on us he let us tell him what we were interested in. When we found the vehicle we wanted,JJ worked hard to help us get the best deal on it that fit within our budget. He even guaranteed our satisfaction of the vehicle to make sure there were no problems with it when we took it home. I highly recommend Reed-Lallier to anyone looking for a new or certified used vehicle. Ask for JJ O'Grady for terrific customer service! More

They have solved every problem I have ever had. I bought a Equinox from them and have been very happy. I have never had a dealership go so far above and beyond to really do everything they can for me. Bobby a Equinox from them and have been very happy. I have never had a dealership go so far above and beyond to really do everything they can for me. Bobby Snipes and John Quinn really did a lot to help me out. If you are looking for a dealership that really has amazing customer service, this is the dealership for you. More