Reed Nissan
Orlando, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday Closed
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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scam & sham we bought a used car from them ..were told a safety check had been done all cars and if they don't pass they go to the action ...we go to our mechanic we bought a used car from them ..were told a safety check had been done all cars and if they don't pass they go to the action ...we go to our mechanic the next day and the rack and pinion is blown out and said luckily we didn't crash on the way home .$900 fix ....in addition they just slapped new brake pads on car to cover up the severely worn and warped brake rotors that needed to be replaced long ago ..they just scam their way through business ...family owned hahaha ..i wouldn't treat family this way More
Excellent Customer Service Elvis went above and beyond to accommodate my needs in purchasing a vehicle, He was honest, helpful and understood my needs. Excellent knowledge of ve Elvis went above and beyond to accommodate my needs in purchasing a vehicle, He was honest, helpful and understood my needs. Excellent knowledge of vehicles and very customer friendly. I feel even more satisfied knowing that he made sure I was in the right car instead of just a car right now. Would highly recommend Elvis to anyone in the market for a vehicle, new or used. More
Blown away! Talk about on the ball! Amanda was on it! I am very impressed with her phone etiquette and knowledge, you don't see that too often these days! I am de Talk about on the ball! Amanda was on it! I am very impressed with her phone etiquette and knowledge, you don't see that too often these days! I am definitely planning on coming in to trade in my car for a truck , and she helped me see it was the right decision for me...See you guys next week! More
So Excited!! My car is running on it's last legs and I knew I needed to start looking for a new one, I ended up speaking with a woman named Amanda who convinced me My car is running on it's last legs and I knew I needed to start looking for a new one, I ended up speaking with a woman named Amanda who convinced me that I should do it now before I get left stranded by my old beater. She was very pleasant, helpful and really truly seemed to care which really made me feel good. I am going to try and get in there next week to see about a trade in, thanks Amanda! More
Car buying experience vs. after-care" experience The car buying experience was great. I purchased my '16 Altima with the help of the salesman, Marko, who was professional, personable, and helpful. The car buying experience was great. I purchased my '16 Altima with the help of the salesman, Marko, who was professional, personable, and helpful. It was a very pleasant experience, and I thoroughly enjoyed the car. HOWEVER, 3 months later, I was in an car accident, and the car was totaled. If you've ever been involved in such situation, you would know how exhausting and complicated the process is, with dealing with a total-loss of a vehicle. Thankfully, I did purchase GAP insurance; but there are TONS of documents and paperwork involved. It takes months for everything to be sorted. The best thing is, in the mean time, you still have to keep up with your car (that was totaled) payments, awesome! With that said, everyone wants to get things done asap so they're not shelling out money for a car they no longer have. Enters the Financing dept of Reed Nissan, or the lack of. I could not go down to the dealership due to my work schedule. I called and left multiple voicemails on different people's phones, to try to get help with some of the paperwork needed for the total loss claim, and no one ever called me back, for WEEKS. Finally I had to ask for time off from work to go to the dealership in person. Even though I was able to get the paperwork I needed at the time, I was made to feel like I was inconveniencing the financing employees by being there. About 3 weeks ago, I was told (by the gap insurance company) that the refund of the gap was sent to the dealership and I would need to follow up with them. GREAT!!! Again, I've been calling, e-mailing, and even using the online inquiry form to try to get a status update on the refund; to this date I have had NO RESPONSE from the financing department. It's extremely frustrating, and I don't know if I will be able to take time off from work again to go to the dealership in person any time soon. Because of this, I have chosen to NOT purchase the replacement car from Reed Nissan, even though the Sales Dept. had no fault in this. More
Excellent sales department I've purchased 2 cars from Riadh. I've send both my parents and best friend to see him! I will never purchase a vehicle from anyone else!!! He is amaz I've purchased 2 cars from Riadh. I've send both my parents and best friend to see him! I will never purchase a vehicle from anyone else!!! He is amazing. More
Beyond perfect! Just bought a used car and it was a great pleasure working with Robert Chandler! Reed is A very respective dealer! I definitely recommend, you won't r Just bought a used car and it was a great pleasure working with Robert Chandler! Reed is A very respective dealer! I definitely recommend, you won't regret it. More
Very good We purchased a used Nissan Sentra. Our salesman was professional and extremely patient. He bought us lunch. The entire experience was very pleasant. We purchased a used Nissan Sentra. Our salesman was professional and extremely patient. He bought us lunch. The entire experience was very pleasant. Thank you. More
Internet Sales I spoke with Andre about getting my car serviced and he and Alex gave me very accurate information plus he had a very professional tone about him I spoke with Andre about getting my car serviced and he and Alex gave me very accurate information plus he had a very professional tone about him More
Extremely Helpful Jay Gonell was extremely helpful today selling me a car. It was my first experience buying a car and he walked me through every step. He was kind and Jay Gonell was extremely helpful today selling me a car. It was my first experience buying a car and he walked me through every step. He was kind and attentive when it came to my wants and needs in buying a car. He worked with me for a couple hours on getting the perfect deal and making sure I was happy. I couldn't have picked a better car to buy for myself. Thank you Jay for all your help! More