Reedman Toll Auto World

Rory Gulak was fantastic at listening to us and working with us. We came away with a great deal and a reliable car! with us. We came away with a great deal and a reliable car! More

Didn't purchase, but they reached out to me. I will get them in the back of my mind for a visit later. I will get them in the back of my mind for a visit later. More

Tried to make an appointment but could not. Went in to get sunroof drains fixed, told price of 450$ when i got there it was 250$ diagnosis fee figured ok they will see the problem right quick f Went in to get sunroof drains fixed, told price of 450$ when i got there it was 250$ diagnosis fee figured ok they will see the problem right quick fix it and return my car. Came back with drain tubes shunck and disconnected needed to be replaced. $25 part but $1800 labor and2 days. Had to remove the dash. I said no. Got my car went to another dealer bought a new tube to see how it went on lowered the headliner saw the tube was disconnected pushed back on poured water in and it drained the way it should. Did the other side quicker now i knew how. Took about an hour and a half. Took the most time redoing the headliner. The tube has a rubber boot on the end that locks it on, no clamp is needed but now there was a clamp on the boot of the tube. The mech went to reattach it but I bet he or she was told to stop so they could charge more. Could never get to the manager. Complained to the CC company snd they were told I was charged a diagnostic fee and they charged me anyway. Dont trust them they take advantage of people. More

I have great experiences on every level of the purchase and service of my Dodge! and service of my Dodge! More

Purchased a vehicle over the phone for the first time. When I got to the dealer Paul Durle had everything ready. Was in and out fast waranty options where explained without pressure and no price games t When I got to the dealer Paul Durle had everything ready. Was in and out fast waranty options where explained without pressure and no price games the price that was agreed to was honored. I would say my experience was better than expected but I was fortunate to have Paul's many years experience so it was exactly as I expected. Thanks Paul and Redman Toll for a great experience. More

Reedman Toll Chevrolet in Langhorne provided excellent service. I was prepared for a long wait however they were able to get me in and out in a timely matter. service. I was prepared for a long wait however they were able to get me in and out in a timely matter. More

BEWARE of dealing with Reedman toll and Thomas chevrolet on baltimore pike. My experience with them has been the worst experience of my life, and Chevy corp is no different. After dropping off my work van on baltimore pike. My experience with them has been the worst experience of my life, and Chevy corp is no different. After dropping off my work van for “traction control” lights coming on at Reedman Toll, it costs me $190 for this diagnosis and a day of work missed. I told James Esquilin (a service person) to order the part. He said “I got you brother. I ordered it”, when my receipt said customer denied work. This vehicle is just over three years old, and still under the mileage warranty but they say its over three years so tough luck. The repair was going to cost over $900. After two weeks of Reedman toll saying they ordered the part but never did, I was contacted by Chevy and spoke to Mellissa. She assured me she would contact Reedman toll and they could work something out. She had also been notified that I filed a claim with the BBB. The next day when I contacted Mellisa to see what happened, (case number 9-6458825975), she sent me an email saying she was no longer handling the case and Amanda was. (The new case number was 9-6465194687). Amanda said she too would call Reedman and get whats called a cost assistance for me and that Chevy would help me out more. After seven calls to Reedman toll, and even speaking to the service manager Mark, they finally said On 1/23/21 that the part came in and bring my van up. For three weeks they kept saying the part was on order. Lavar even told Amanda from Chevy this on 1/15/21 On 1/27/21 I arrived at 7:30 am and dropped my van off (another missed day of work). I called Amanda and let her know I dropped it off so she could contact the dealer like she had asked. She was going to call them and call me back. Guess what, no call back. Finally at 3:30 I called for a status of my van since I had heard zero from them all day and was put on hold for 28 minutes. I went to Reedman toll (while still on hold) and was told they ordered the wrong part. Three weeks wait and they ordered the wrong part. No one called all day and let me know this, and then when I did call they put me on hold for nearly a half hour Reedman Toll/Thomas Chevrolet is the worst place to take your car for service and I would never buy another Chevy product. I plan on posting this in any news outlet I can find, and anywhere complaints can be filed. After three years and under mileage warranty, I should not need a nearly $1000 repair. UPDATE. 2-10-21. After waiting two weeks so I could get a first appointment since Its a service truck, I brought my truck to Thomas Chevrolet on Baltimore Pike. Heard nothing all day. Called a few times. Was told to call back. I brought it in first stop at 7:30 am. Went up to get my truck at 5:05 and they were just pulling my truck in. Took possession of my truck at 5:20 and went home. The guy there was blaming my alarm on the truck from what they saw. Thomas Chevrolet had my truck all day (knowing it was a service truck) and took it back at 5:05 from 7:30 in the morning. Im done with chevrolet. Ill take it to my local mechanic. I would NEVER buy a chevrolet or gm product again Check the reviews on car.com first. Sincerely Robert Hearn 484-620-6900 More

This would be negative if I could. Tried to make an appointment for my 2020 Jeep to get it looked at for transmission shifting poorly , oil change and inspection. After telling me that they couldn't sc appointment for my 2020 Jeep to get it looked at for transmission shifting poorly , oil change and inspection. After telling me that they couldn't schedule it for 3 weeks ( short staffed ) they then tell me that the appointment is only to talk to an advisor, the car would need to be left and probably wouldn't be diagnosed for several days. They assumed by Tuesday, as I was dropping it on a Thursday??? That wasn't 4 days to fix it , it was 4 days to put it on the diagnostic machine!! Loner car? NOPE they don't have those but after 4 days, if the transmission was bad they could "see" if I could get a rental? THIS MAKES NO SENSE! Why arent the appointments coinciding to when a mechanic has time to look at the vehicle??? Then they were rude on the phone when I said I need to have a car for work, basically not their problem. GO TO CHAPMAN IN HORSHAM -- This Place SUCKS More

Worst costumer service and a liar had truck for a week and couldn’t even complete the repair that was a recall they reassured me that my truck was completely fixed and couldn’t even complete the repair that was a recall they reassured me that my truck was completely fixed More