Reedman Toll Subaru - Langhorne

I was pleased with the service that I received from the Reedman-Toll Subaru Maintenance Department recently and ALWAYS when I stop by for lesser maintenance issues dealing with my Outback, like checking my Reedman-Toll Subaru Maintenance Department recently and ALWAYS when I stop by for lesser maintenance issues dealing with my Outback, like checking my tire's air-pressure. It's a genuine partnership between the owner and Subaru to assure that the vehicle is operating at maximum performance. More

Don’t know if I have 15 words to add, but at this date, I’m quite satisfied with my Subaru Legacy! Wow, more than 15! I’m quite satisfied with my Subaru Legacy! Wow, more than 15! More

Darnell sold us both of our Subarus. He was attentive without being pushy and accommodating to all of our questions. Sadly, he has left Reedman Toll for another position. I have had He was attentive without being pushy and accommodating to all of our questions. Sadly, he has left Reedman Toll for another position. I have had my car in for service twice. Quick, efficient. Minimal wait time. Since it's new, no charge for either visit. I like to talk to a real person to schedule appointments, I did have to make multiple calls until a live person answered the phone. Overall, service for buying and maintaining my car has been a good experience. More

Shanon was an amazing. The customer service was extraordinary. Her representing Reedman Toll is what you should look for in every employee. She made the experience smooth, enjoyable and it was the extraordinary. Her representing Reedman Toll is what you should look for in every employee. She made the experience smooth, enjoyable and it was the first time I bought a car I knew nothing about when I walked in and she sold me a car sight unseen. Her honesty, truthfulness her empathy made the car buying experience amazing. More

Our sales agent was spectacular to work with. She made the purchasing of our new Subaru easy and friendly the purchasing of our new Subaru easy and friendly More

I had a 10:30 AM appointment for an oil change. At 12:30 PM, I asked for an update and was told they were behind and my car had not gone in yet. Why even make an appointment. In addition, as of 1:40 my ca PM, I asked for an update and was told they were behind and my car had not gone in yet. Why even make an appointment. In addition, as of 1:40 my car was still not ready. I am sorry, but over 3 hours for an oil change with no communication is unacceptable. More

I was happy with the experience until 3 weeks later when I found out that either the sales rep, his supervisior, the finance department or some combination of the three had completely screwed me (with help I found out that either the sales rep, his supervisior, the finance department or some combination of the three had completely screwed me (with help from someone at Colonial Nissan.) I was getting out of my Nissan lease early to get into a Subaru- upon dropping off my Nissan a manager there said he wanted to buy my car. He spoke to the sales rep who was helping me at Subaru- the two of them worked out some deal that was supposed to lower my payments, but changed my original offer. Whatever the Subaru finance department was supposed to do "took too long" so the Nissan guy bailed on his end of the deal, leaving me on the hook for $3,951.81, due in less than a month from me finding out about it. Of course there is no paperwork showing what was supposed to happen, only text messages between myself & both men from the dealerships blaming eachother for what is now my four thousand dollar problem. Zero people have been helpful to get this resolved, & I have to magically come up with this money I do not have- I was not even made aware of the possibility of this happening. I dont know what what any of these people gained out of this situation but I do blame myself for being naiive enough to let predatory sales reps take advantage of me with shady business practices. Even though I love the car I deeply regret spending my money here & will never do business with either dealership again. More

I brought my subaru crosstrek in for scheduled service. I was pleasantly surprised to be in and out in record time. I also like the location which is close to my home. Considering all that was done, I give was pleasantly surprised to be in and out in record time. I also like the location which is close to my home. Considering all that was done, I give their service dept. A thumbs up. More

I had an appointment for 8:30am & was told I was one of the first appointments. I got there a little early. There were 10 cars in front of me! Only one guy was working, the other just didn't show. We all h the first appointments. I got there a little early. There were 10 cars in front of me! Only one guy was working, the other just didn't show. We all heard about it as the one woman kept yelling about it. I didn't get out of there until 11:15am. I think a lot of the other people that were there did not have appointments. More

Upon my most recent visit there for an inspection I arrived at 8:30 and wasn’t out of there until one. They tried desperately to explain to me what they were doing and why but honestly I am not a mecha arrived at 8:30 and wasn’t out of there until one. They tried desperately to explain to me what they were doing and why but honestly I am not a mechanically inclined person and I figured I knew that what they were doing as I’ve been dealing with Reedman for a while and and had a good repertoire with them. My complaint upon this visit is the fact that I had no idea I was going to be there that long if I had known that I would’ve gotten somebody to pick me up and wouldn’t have sat there for all those hours I was frankly a little bit disturbed at this. I am sure they do impeccable work but a little bit of warning about the time would’ve been nice More