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Regal Acura - Service Center

Lakeland, FL

4.4
665 Reviews

665 Reviews of Regal Acura - Service Center

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June 22, 2022

Ray is remarkable and a main reason i stay with acura for my service needs More

by Waterrpage
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2022 -

Regal Acura responded

Thanks, we think he is pretty great too! See you next time 😁

June 17, 2022

Rob was great. Shuttle drivers were polite and timely with pickup and delivery to my work and back More

by DonnaL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob
Jun 23, 2022 -

Regal Acura responded

Thank you for choosing Regal Acura!

June 16, 2022

I waited 3 1/2 hours to be told that the part required would not be available until the next day. Although some other service was done on the car, waiting that period of time seemed excessive. In addition More

by SERGEST
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rob Young. I don't blame Rob for the problem that I encountered.
Jun 23, 2022 -

Regal Acura responded

Thank you for your feedback, please understand that we try our best to find the part and get it in a timely manner. However, some things are out of our control and there are still many things on back order.

June 07, 2022

For over 7 years this have been the people servicing my car. I always get prompt and reliable service. From scheduling service to doing initial evaluation, car service or repair performance is top notch. T More

by MES.PAGAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Smith
Jun 13, 2022 -

Regal Acura responded

Thank you for choosing Regal!

June 02, 2022

They are very friendly and kind stays on task. I was told that if I bring my car in early that I would be out in time for work. They was correct 💯 More

by sharon.elshabazz
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2022 -

Regal Acura responded

Happy we could accommodate, see you next time!

May 26, 2022

Everyone is really nice. I was introduced when I bought my car and everyone is willing to help. I also used service when I had my Honda and it’s the only place I want to go More

by JESSICAINTAMPABAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin
May 31, 2022 -

Regal Acura responded

Thanks for choosing Regal Acura!

May 12, 2022

Service was great. Staff was very Friendly. Thank you Jessica for your hard work and service! More

by DEEDEESHORT18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Torres
May 18, 2022 -

Regal Acura responded

Thanks for choosing Regal Acura!

May 11, 2022

This is a great dealership. Everyone is so helpful and nice! I will definitely send everyone I know here. This is my first used car purchase but I’ve bought three brand new car More

by JESSICAINTAMPABAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane M
May 11, 2022 -

Regal Acura responded

Jessica, Thanks for choosing Regal again. Congrats on your newest purchase!

May 11, 2022

Most of my cars that my family has owned were bought at Regal. We have always been pleased with this company. Would most definitely recommend this company!! More

by Martha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2022 -

Regal Acura responded

Thanks Martha, we appreciate you & your family.

May 02, 2022

Very attentive serviced my vehicle in timely fashion will definitely use again very happy with service More

by PASTELES2@MSN.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2022 -

Regal Acura responded

Thanks for choosing Regal!

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