664 Reviews of Regal Acura - Service Center
Always clean facility and friendly staff! Exceptional visit with Chrissy Hartman as my service person! visit with Chrissy Hartman as my service person! More
Always have great service over the past 6 years. That is why I continue to come back. why I continue to come back. More
Staff was friendly costs were average to low. Only real negative I'd say is its a little strange that Acura doesn't have its own service department and or waiting area. It's slightly off putting I complete negative I'd say is its a little strange that Acura doesn't have its own service department and or waiting area. It's slightly off putting I completely understand Honda and Acura are the same brand. But from working at a Honda/Acura dealer the experience between the two are completely different Acuras supposed to be an entry level Luxury brand and experience and having service for that brand filter through Honda takes away from that experience. If I was purchasing an Acura brand new spending $50k+ on a vehicle and paying that luxury mark up I wouldn't wanna wait in a Honda show room or have my vehicle being serviced through the cheaper brand regardless if they're the same brand. More
Most friendly and helpful service department I have had the pleasure of use during 55 years of auto owner ship. The receptionist went so far as to give me a hug when we received the car. That is friendly a the pleasure of use during 55 years of auto owner ship. The receptionist went so far as to give me a hug when we received the car. That is friendly and caring service in my mind. More
Professional, friendly, and quick service. Very Pleased with my last few visits. Ray and Jessica have always shown me great customer service. with my last few visits. Ray and Jessica have always shown me great customer service. More
Very friendly but the service department is either incredibly slow or overbooked !Appointment was at 2 p.m but didn’t get serviced until almost 4! incredibly slow or overbooked !Appointment was at 2 p.m but didn’t get serviced until almost 4! More
Maintenance appointment has been nothing less than stellar. Rob Young greeted me promptly, discussed all the recommended work in advance and gave me an estimate of the cost. Work was done timely. stellar. Rob Young greeted me promptly, discussed all the recommended work in advance and gave me an estimate of the cost. Work was done timely. More