Regal Acura - Service Center

Unprofessional, sent in the Service survey, no one responds. So disappointed. Never apologized nor tried to make things right after the dealer screw up! responds. So disappointed. Never apologized nor tried to make things right after the dealer screw up! More

Good experience- some delays in getting parts but called me when in- thankful for the experience me when in- thankful for the experience More

Great, courteous, attentive That is all I wanted to Great, courteous, attentive That is all I wanted to write , we should not be force Great, courteous, attentive That is all I wanted to write , we should not be force More

They were extremely busy and the service tech advised me that it would be approximately 3 hrs for my car to be finished and gave me the option to reschedule. I chose to wait. He touched base with me periodi that it would be approximately 3 hrs for my car to be finished and gave me the option to reschedule. I chose to wait. He touched base with me periodically to update me on the progress and delivered my car at the 2-1/2 hr mark. Given the circumstances I’m not sure that I could have expected anything more More

great people, great service at a great price. The process was flawless and i would recommend was flawless and i would recommend More

Ray is awesome, love the service at RegalAll of the Ray is awesome, love the service at Regal All of the employees very kind and very Professional. The best place for car repair The service people Ray is awesome, love the service at Regal All of the employees very kind and very Professional. The best place for car repair The service people very honest . More

Levi did an excellent job of keeping me informed. He was profession and represented your company well. profession and represented your company well. More

Rob is my usual service advisor ( for more than 15 years )and I’ve always been able to give an excellent rating. Rob made the appointment for me and advised me he would not be available on that date . All )and I’ve always been able to give an excellent rating. Rob made the appointment for me and advised me he would not be available on that date . Allondra took care of me and was very polite . With an appointment it should not take 2 1/2 hours to change one tire. Usually my vehicle gets washed and vacuumed , but not this time! Needless to say I was very disappointed in my Acura service this time. More

If it wasn’t for Rob in the service department I would most likely go elsewhere. most likely go elsewhere. More

3 hour wait for an oil change and then arrived home to find my rim scratched from the tire wrench they used Will not use your dealership again find my rim scratched from the tire wrench they used Will not use your dealership again More