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Regal Acura - Service Center

Lakeland, FL

4.4
672 Reviews

672 Reviews of Regal Acura - Service Center

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January 08, 2020

Excellent service. Was keep informed throughout the process. It was very busy the day I had my vehicle serviced but everything went extremely well. Ray and all the other Regal employees were friendly More

by jboeller
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2020 -

Regal Acura responded

Thank you!

January 02, 2020

Fast and efficient I love how efficient Regal Honda service is! Good communication and fast to get your car checked in and you on your way. All staff is a pleasure to More

by MarathonFL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob in service
Jan 10, 2020 -

Regal Acura responded

Thank you!

December 30, 2019

My MDX svc The service provided, oil Svc & transmission flush, was completed as requested and in a very timely manner. Have always received very good service @ More

by GREG.WELLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember the person’s name
Jan 02, 2020 -

Regal Acura responded

Greg, Thank you for your feedback. It is definitely a preference thing. If you ever decide you do want to tackle some of the routine maintenance at a lower cost check out our website for coupons! Or ask if they can break down the most important items so you don't have to do them all at one time!

December 30, 2019

Oil change Very good and fast service. Angela was great, popcorn and drinks a nice service for all of the waiting customers. Will take car again for sure More

by CJ10251999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela
Jan 02, 2020 -

Regal Acura responded

Thanks, see you next time!!

December 30, 2019

Excellent Excellent. Chrissy has the best customer service skills. She treats her clients like family. She’s honest and does the most to give the best experienc More

by KANIKA.DAILEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2020 -

Regal Acura responded

Thank you!!

December 25, 2019

Very good BUT Had 30,000 maintenance and an additional Alignment I was almost home when I saw that front two tires ha PSI of 36 back left was 34 and back right wa More

by JAMESREARDON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Young
Dec 26, 2019 -

Regal Acura responded

James, we apologize for the inconvenience. Please come to the dealership and we will take care of this for you.

December 23, 2019

Regal has great customer service My car looked great after my eco block was done and all the service employees are so nice. Especially Ray. I always get my car washed there and everyo More

by MONA57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2019 -

Regal Acura responded

Thank you, we will see you for your next wash!!

December 17, 2019

Acura Tire Replacement Regal Acura provides excellent maintenance and support for my Acura MDX. I can always count on the Lakeland Hills Center to exceed expectations and k More

by MARYRUTHHICKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Brown
Dec 26, 2019 -

Regal Acura responded

Thank you Mary!

December 09, 2019

Covered under warranty The service is always good at Regal and they even detail your car after servicing your vehicle. Even when the car wash was broken they hand washed my More

by KTIDWELL04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Young, give him 5 stars as well
Dec 10, 2019 -

Regal Acura responded

Thank you for the wonderful review :)

November 11, 2019

Always there. My car died on me. Called my service advisor Kyle Cook. He took care of the rest. Kyle, thank you for your continued support. What an asset! More

by DOUGLASREDDICK62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Young, Kyle Cook
Nov 12, 2019 -

Regal Acura responded

Doug, we have to agree with you, Kyle is a real asset to our team! Glad to hear he got you back on the road!

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