Regal Chevrolet
Lakeland, FL
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 PM - 6:00 PM
Thursday 7:00 PM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 PM - 6:00 PM
Thursday 7:00 PM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,402 reviews
Rich is a great salesman. Explained everything to us, answered all our questions, not pushy, felt at ease with him. Made the whole buying experience enjoyable. answered all our questions, not pushy, felt at ease with him. Made the whole buying experience enjoyable. More
Rich is the real deal, one of the few sales people I know that is comfortable talking straight and earning repeated business rather than trying to shake customers down. He has integrity, a wonderful family a that is comfortable talking straight and earning repeated business rather than trying to shake customers down. He has integrity, a wonderful family and he’s a car guy himself. Nice guy. More
My name is Aide Ramirez i buy a new suburban 2020 Misael ortega helped me a lot he was a very kind and professional person 5 stars chevrolet need to hire people like misael a person Alberto from finance wh ortega helped me a lot he was a very kind and professional person 5 stars chevrolet need to hire people like misael a person Alberto from finance who was the one who took my paperwork acted annoyed when I asked him questions I did not give him any stars he was not professional In all his work he did not give me my papers I had to call him and he did not answer me I had to go to the Chevrolet store to pick up my contract Alberto did not have a good attitude towards me, he made me feel very bad about my experience buying a new car. More
Awesome customer service. Really appreciate all the help Rich and everyone that worked with me provided. Really went above and beyond. After the purchase was completed, there were still follow up to make su Rich and everyone that worked with me provided. Really went above and beyond. After the purchase was completed, there were still follow up to make sure everything was fine. More
Very nice people. Mr Rich Bridges was very nice and knowledgeable. No complaints. Thank you for your help very happy with my vehicle. Will recommend a friend to come see you. knowledgeable. No complaints. Thank you for your help very happy with my vehicle. Will recommend a friend to come see you. More
This was my first vehicle purchase and Rich made it very easy and pleasurable. The entire staff was helpful and the entire process from viewing the vehicle to driving my Camaro home took less than 24 hours. easy and pleasurable. The entire staff was helpful and the entire process from viewing the vehicle to driving my Camaro home took less than 24 hours. Rich took the time to review the instruments, set up Onstar and introduce me to the service team. Great job and great experience. More
Great customer service! Very knowledgeable about the safety features and provided demonstrations. Rich was able to answer all my questions. It was a great car buying experience. I came in for a schedul safety features and provided demonstrations. Rich was able to answer all my questions. It was a great car buying experience. I came in for a scheduled oil change and left with an upgraded vehicle! However- service dept is terrible with customer service! And that's every time I come in. No one greets customers in the building. I stood there for over 10 minutes waiting for help while Jarret acted busy. It took over 20 minutes for the guy to drive my Equinox back for an oil change while I was waiting. The only friendly face in SERVICE was Angelo but I believe he's at a different location now. I've complained about SERVICE issues before regarding customer service. Not to mention the receptionist that booked my oil change appt for the same day told me to go in and ask for BRIAN. I stood there asking for Brian at the counter and was told he doesn't even work there any more. Get new Service desk staff or train them well please! I dread bringing my car to Regal Chevy service because of the poor staff. More



