Regal Chevrolet

Stephen, was very professional and made sure my vehicle needs were met! He notified me to follow up with me about the status of my vehicle every chance he got! He’s awesome! needs were met! He notified me to follow up with me about the status of my vehicle every chance he got! He’s awesome! More

Jarrett was very helpful and kept me up to date as to the progreesion of my service. He was very friendly and helped with my OnStar service. progreesion of my service. He was very friendly and helped with my OnStar service. More

He was extremely helpful in finding the car I wanted. He also stayed late to get my deal done since I work late hours. He did great follow up with every question I had. Great job and very easy to work with. also stayed late to get my deal done since I work late hours. He did great follow up with every question I had. Great job and very easy to work with. More

Always responsive, friendly, up front, efficient and able to resolve my issues. The waiting room was very nice and I always get awesome service. Today was no exception. to resolve my issues. The waiting room was very nice and I always get awesome service. Today was no exception. More

Incompetence in every aspect. Many of the phone operators are unintelligible. Calling for updates, no one knew the status of my car. Said they’d call back. No call back. They also did not know what was to be are unintelligible. Calling for updates, no one knew the status of my car. Said they’d call back. No call back. They also did not know what was to be fixed. Took them seven hours to complete and I’m not convinced they did the work since the whole experience was a jamble. Took my son’s car in the next day. Left it. Got a call back an hour later saying they didn’t have the part. Dropped off my son to get his car and it took an hour for them to bring the car to him. While he was waiting a salesperson accosted him asking if he’d like to upgrade. More

Fast, professional and amazing work, everyone was nice and polite, I was amazed and will definitely come back for another brand new car, 10/10 and polite, I was amazed and will definitely come back for another brand new car, 10/10 More

Service representative Jarrett Schrom was phenomenal. We had extended warranty work done and it was done ahead of schedule and Great communication. I will only deal with Mr. Schrom from this point forwa had extended warranty work done and it was done ahead of schedule and Great communication. I will only deal with Mr. Schrom from this point forward More

Awesome service! Very quick with getting my vehicle serviced and even did my recall work while doing the oil change. Staff is very friendly and attentive. serviced and even did my recall work while doing the oil change. Staff is very friendly and attentive. More

Tracy and Nico were awesome to do business with! And Jarrett in the Service department has the best customer service attitude I’ve ever had the pleasure interacting with. I’m so satisfied with my little Jarrett in the Service department has the best customer service attitude I’ve ever had the pleasure interacting with. I’m so satisfied with my little car! I had no problem waiting for the repair parts for the doors to come in and it wasn’t a big deal when the parts hadn’t arrived a week later when I came to pick up the car.The only negative thing I have to say is that when I drove off the lot the check engine light came on. I had asked about the warranty on the car when I did the test drive and was concerned about having to make repairs on what was practically a new car. Maybe I misunderstood the paperwork but I was charged almost $1500 for an inspection for a vehicle that had something wrong with it. Luckily I bought an extended warranty and only had to pay an additional $100 to have a car that only had 31k miles on it. Am I satisfied with my purchase? Absolutely, I’m in love with my car! Am I satisfied with the service I received? The employees I interacted with were top notch. I did understand what I was paying for? Eh, probably not. Will I ever buy another vehicle from Regal? Yes! There is a reason I have bought 4 vehicles from Regal. You guys are the best! More