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Regal Chevrolet - Service Center

Lakeland, FL

4.4
820 Reviews

820 Reviews of Regal Chevrolet - Service Center

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February 29, 2020

Always friendly and happy to see you there. Easy breezy every visit! Can't remember ladies name who helped me she sits next to Lisa Guthrie, they are both amazing! More

by BobbieJune1
Recommend Dealer
Yes
Employees Worked With
Lisa Guthrie
Mar 02, 2020 -

Regal Chevrolet responded

Thank you!!

February 28, 2020

My vehicle needed a major repair , and I felt confident that , based on previous experiences with this service dept, it would be done expertly and at a reasonable price. I got both and am very satisfied w More

by THEJOLLYJOHNSONS
Recommend Dealer
Yes
Employees Worked With
Kevin Colley
February 28, 2020

Brought my car in for an oil change and left $171 less in my wallet, it appears the hood latch had broken and the only people under that hood is your crew? I am beyond livid. I will be finding someone else f More

by BJC
Recommend Dealer
No
Employees Worked With
Misael Ortega
1.0
This rating includes all reviews, with more weight given to recent reviews.
Leah Gorman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Ortega, Stan May, Pete Wicher, Caty Gorman, Jarrett Schrom, Angelo Mendez, Kevin Colley, Lisa Guthrie
Feb 28, 2020 -

Regal Chevrolet responded

We apologize for the inconvenience our service manager will be in contact shortly.

February 25, 2020

Very good service Brian was a great help thank you. I will see y’all next month for an oil change. Thanks again regal and Brian. More

by Kenya Stpierre
Recommend Dealer
Yes
Employees Worked With
Jarrett Schrom
February 24, 2020

This is a great dealership. My car was completed in normal time and work was done very well. People at the counter were very courteous and helpful. Great dealership. Thanks for job well done. More

by HHSHAH1
Recommend Dealer
Yes
Employees Worked With
Lisa Guthrie
February 22, 2020

Horrible customer service experience. No communication about delays and poor quality of service when checking out. In ability to use giftcard even if states service is allowed. More

by RCORBITT1
Recommend Dealer
No
Employees Worked With
Steve Chilton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica
Feb 24, 2020 -

Regal Chevrolet responded

Rob, we would be happy to look into this matter for you please contact Alaina Southern at 863-333-4633

February 21, 2020

Great! Brian was very nice & helpful,all went as planned & quickly. I am very pleased! Will use service center again as needed. Follow up was also appreciat More

by PIGBABY8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Fisher
February 21, 2020

Lisa is great to work with. Very professional, communicates well, honest and courteous. She is very knowledgeable about the vehicle she is giving service advice about. More

by keithdamkjer
Recommend Dealer
Yes
Employees Worked With
Lisa Guthrie
February 19, 2020

Great Service! Lisa Guthrie is the Best. She followed up regularly, kept me apprised of vehicle status and was a pleasure to work with. I will be sure to ask for her on my next visit. More

by GMBOYER
Recommend Dealer
Yes
Employees Worked With
Lisa Guthrie
February 19, 2020

Angelo is very nice. He assisted me as soon as i walked in. He went over my requested services and also informed me of services that I made need now or soon. He also kept me updated on my wait time for my More

by sjohnson5917
Recommend Dealer
Yes
Employees Worked With
Angelo Mendez
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