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Regal GMC - Service Center

Lakeland, FL

3.8
301 Reviews

301 Reviews of Regal GMC - Service Center

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November 18, 2020

Went great nothing to comment on. This is ridiculous to require 25 words. I will not keep filling these out if they are this demanding More

by JAYMO1221
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Rosario
Nov 19, 2020 -

Regal GMC responded

Sorry-- the 25 words is DealerRater's rules :)

November 17, 2020

I was very pleased with the ease of booking an appointment for service. I really appreciate Alex taking care of my car And his attention to detail More

by RANDYBARB66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Rosario
Nov 19, 2020 -

Regal GMC responded

Thanks Randy- see you next time

November 10, 2020

Fastest oil change ever. Car washed and courteous employees. My new go to. Other local service departments should learn from Regal GMC efficiency. Happy new customer. More

by LAURALEETORRES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Rosario
Nov 19, 2020 -

Regal GMC responded

Happy Customer are our FAVORITE!! Thanks for choosing Regal

November 07, 2020

Service advisors are very kind and helpful. I like the service that is done to my vehicle. I really like the multipoint inspection at no extra charge. All in all, Great dealership Great folks. More

by cfilion88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrel Montgomery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Hughes, Alex Rosario
Nov 19, 2020 -

Regal GMC responded

Thanks - we really appreciate that

October 31, 2020

All I had done was an oil change. It was done quickly and efficiently. I received a good price because of the online discount. Thank you❤️ More

by JANSFISHING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Rosario
Nov 02, 2020 -

Regal GMC responded

Thank you for the review!

October 28, 2020

The staff was extremely friendly, they could not do enough for you. They kept you informed on how it was going. It was nice to have someone come along and say HELLO. Made you want to come back. More

by K_BURLINGAME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Rosario
Nov 02, 2020 -

Regal GMC responded

Thank you for the review and for choosing Regal for your servicing needs!

October 27, 2020

Easy to schedule, friendly staff, convenient Saturday hours, service is great, will bring my truck back for service each time it’s due , that’s all I got to say, I like them and I’ll be back. More

by fasteddie1960
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Rosario
Nov 02, 2020 -

Regal GMC responded

Thank you Eddie!

October 23, 2020

Problem was repaired quickly very happy with the outcome made appt dropped the truck off early service was done the next day and I was very pleased More

by XBONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Rosario
Oct 23, 2020 -

Regal GMC responded

Thank you for taking the time to leave us feedback on your recent visit to our service department!

October 12, 2020

Very professional and prompt service. Plus, they fixed the problem I have encountered with a newly bought truck. I would highly recommend this dealer for any GMC service. More

by Clogan156
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Rosario
Oct 13, 2020 -

Regal GMC responded

Thank you for the review and we love referrals and recommendations to our dealership!

October 12, 2020

I have bought GMC trucks through Regal and the last one has been NOTHING but problems. I can't say that I will purchase from them again. More

by POLLYANNA1266
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Darrel Montgomery
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Rosario
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