Regal GMC - Service Center

Dealer didn't verify that they had the proper parts even though I made the appointment a week in advance. If they would have notified me I wouldn't have wasted half a day and gallons of gas. The appointment though I made the appointment a week in advance. If they would have notified me I wouldn't have wasted half a day and gallons of gas. The appointment was for a recall so you would have thought they would have the parts on hand. More

Came for an oil and transmission fluid change. My service representative, Megan Barnes, noticed on my service record that my transmission fluid had already been previously changed several months a My service representative, Megan Barnes, noticed on my service record that my transmission fluid had already been previously changed several months ago. So, I just needed an oil change, since the transmission fluid was still good. I really appreciated her and Regal's honesty. Also, I've recently gone twice to Regal, without an appointment, to have roofing nails removed from my tires. And I appreciated their quick service in repairing my tires. More

Same code arrived on my dash after paying 1,000 to repair the code p20ee the code p20ee More

Service was fast, fair priced and very efficient. Chrissy went overboard to help me out and get my car repaired. I will return to have my GMC Terrain serviced in the future. The waiting area was nice Chrissy went overboard to help me out and get my car repaired. I will return to have my GMC Terrain serviced in the future. The waiting area was nice and comfortable and ALL the people in the service department were very friendly and helpful. More

Took my car in 3 times for the same issue w/in my 90 day period only for them to leave me stranded this weekend without a way to get around. Either they don't know how to fix the issue, or they are patching period only for them to leave me stranded this weekend without a way to get around. Either they don't know how to fix the issue, or they are patching it up each time waiting for the 90-day period to run out so that they can pin the faulty engine on the other warranty company. They are full of excuses, "Sorry the rental car place is close at 2 pm" Yes sir I realized that which is why I made arrangements first thing in the morning so that we don't get to this point. So they sold me a car with a faulty engine, They refused to take it back, they refused to swap it out, and the worst part of all is that they can't seem to fix the faulty engine. I do not wish for any human being to go through this. Take it from me don't do business with this dealer. More

They were nice an tried to understand my situation worked with us to get the best possible deal we could with us to get the best possible deal we could More

service tech try to talk me out of a warraty repair. lazzy. i went to another dealership, no problem no delay. lazzy. i went to another dealership, no problem no delay. More

Once again Alondra has proven herself to be a valuable employee. She is very genuine in her approach and I always feel like she is very sincere in her desire to help me. She never acts like she is just do employee. She is very genuine in her approach and I always feel like she is very sincere in her desire to help me. She never acts like she is just doing her job. More

Jessica Torres service advisor took such excellent care with me. She was such a pleasure to work with. Everyone in this office is very kind and helpful. I have been coming here for 4 years now since I boug with me. She was such a pleasure to work with. Everyone in this office is very kind and helpful. I have been coming here for 4 years now since I bought my GMC Terrain. More

Very pleasant Austin was very knowledgeable and attentive in the purchase of my vehicle and help us get in and out of the dealership in a short time frame. in the purchase of my vehicle and help us get in and out of the dealership in a short time frame. More