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Regal Honda

Lakeland, FL

4.5
4,072 Reviews
We have been family owned & operated since 1976- 43 Years & counting! We pride ourselves in delivering a different experience, you will be treated like family! The Regal Benefits: 1. Two shuttle vans for transportation. 2. 24hour Roadside assistance. 3. Window tinting & accessory installation on site. 4. Courtesy car wash & vacuum with service
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2615 Lakeland Hills Blvd

Lakeland, FL

33805

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Showing 4,072 reviews

July 02, 2025

Service slow with appointment, no complimentary vacuum, no sticker change and Matt was rude to me. I called because my car didn’t look like it was serviced, Matt went on to tell me that they don’t offer co More

by jadasia.williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt Hay
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2025 -

Regal Honda responded

I'm sorry to hear about these concerns and would like to make sure they get addressed to your satisfaction. At your earliest convenience, would you please contact me directly? Thank you, Johnny Mullins - Service Manager - (863) 356-4439

June 29, 2025

The quality of service is excellent when I bring my car into service at your ndealership More

by YANKIE819
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2025 -

Regal Honda responded

Thank you!

June 28, 2025

Shalymov was very professional, caring, knowledgeable and courteous. I was shuttled to my gym while the car was worked on and later,I was picked up promptly by a very kind gentleman. The service was excellen More

by AMSANABRIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shalymov Isaac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2025 -

Regal Honda responded

We are so grateful for your kind words.

June 26, 2025

Always ready to make a deal with a serious buyer and show appreciation to repeat customers by giving them the best possible deal. More

by pmromine55
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Farris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bradley Beresford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Camden Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2025 -

Regal Honda responded

We're delighted to hear that you appreciate our commitment to providing great deals and showing appreciation for repeat customers at Regal Honda. Thank you for your continued support!

June 26, 2025

Service was fast and friendly. We appreciate the being treated fairly and will return for all our service. More

by thmsgreenlee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2025 -

Regal Honda responded

We're delighted to hear that you had a fast and friendly experience with us at Regal Honda! Treating our customers fairly is always our goal, and we look forward to seeing you for all your future service needs.

June 26, 2025

I went in for an oil change and they said they will give me a car wash as well, took 2 and a half hours and my front seat was wet when I got my car back. They knew it was wet and didn’t even help me More

by jonaep565
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shalymov Isaac
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2025 -

Regal Honda responded

I'm sorry to hear about the inconvenience you experienced during your visit. We strive for efficiency and attention to detail, so it's disappointing that we missed the mark here. Please feel free to reach out if you'd like us to address this further or have any other concerns. Thank you, Johnny Mullins - Service Manager - (863) 356-4439

Jun 30, 2025 -

Regal Honda responded

Thank you for bringing this to our attention. We’re sorry you had a bad experience. Please feel free to reach out to Johnny Mullins - Service Manager - (863) 356-4439 to discuss.

June 25, 2025

I don’t want to keep you waiting in vain~ Thomas Farris. This is A rude comment and should never be said to a customer. Other than that, Thank you Regal and my buying experience was great! More

by slatrida24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Farris
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Abichid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Baylis Gatlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaymel sales dept. was great
Jun 26, 2025 -

Regal Honda responded

Thank you for sharing this review with us. We're glad to hear that your overall buying experience at Regal Honda was a great one. We appreciate your feedback about the comment from our team member and will address it internally to ensure better service in the future. Thanks again!

June 24, 2025

My experience worried free, I was treated with courtesy and respect. Kept up to date throughout the entire process of the repair process. More

by pattymartinez
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Young
Jun 24, 2025 -

Regal Honda responded

Thank you!

June 23, 2025

regal honda is very detailed and gives updates/complete repairs in a timely fashion,their a reliable and trustworthy dealership More

by joshuachamers59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shalymov Isaac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2025 -

Regal Honda responded

Hi Joshua, thank you for sharing your experience with Regal Honda! We're glad to hear that our team provided detailed updates and timely repairs. We appreciate your trust in us!

June 21, 2025

Overall happy with the dealership. Glad that they took my advice and painted the ceiling black. Some new faces, but good to see employees still happy and staying year after year. Dann More

by garynehila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chrissy Hartman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2025 -

Regal Honda responded

Gary, we're delighted to hear that you're happy with the changes and our team at Regal Honda. It's great to know Danny made a positive impression on you as well! Thanks for sharing your feedback!

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