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Regal Honda
Lakeland, FL
4,062 Reviews
We have been family owned & operated since 1976- 43 Years & counting!
We pride ourselves in delivering a different experience, you will be treated like family!
The Regal Benefits:
1. Two shuttle vans for transportation.
2. 24hour Roadside assistance.
3. Window tinting & accessory installation on site.
4. Courtesy car wash & vacuum with service
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 4,062 reviews
June 21, 2025
Overall happy with the dealership. Glad that they took my advice and painted the ceiling black. Some new faces, but good to see employees still happy and staying year after year. Dann Glad that they took my advice and painted the ceiling black. Some new faces, but good to see employees still happy and staying year after year. Danny impressed me. Staying watchful keeping the front moving smoothly. More
by garynehila
Verified Customer
June 20, 2025
Ricardo was very knowledgeable and very helpful. Was friendly and never put pressure on the sale. Will definitely use him again in the future. Was friendly and never put pressure on the sale. Will definitely use him again in the future. More
by hgbarwick10
June 20, 2025
Prompt, professional and friendly. I was traveling and car word not start. Provided courtesy transport to and from hotel. Definitely helped in reducing my stress level. I was traveling and car word not start. Provided courtesy transport to and from hotel. Definitely helped in reducing my stress level. More
by elaine
June 20, 2025
Good customer service. Fast and friendly. That's all I have to say about that. Fast and friendly. That's all I have to say about that. More
by NORTHO50
Employees Worked With
June 19, 2025
I had to contact them to find out if my car was done. The tracking of the progress of my car wasn’t being updated. The tracking of the progress of my car wasn’t being updated. More
by Julietedswartz
Employees Worked With
June 19, 2025
They are honest people who are very helpful with my car issues. Thank you for your help issues. Thank you for your help More
by Kathleen Moreland
Employees Worked With
June 18, 2025
The service department is great. They make sure you are well taken care of and they make sure to explain the process. They make sure you are well taken care of and they make sure to explain the process. More
by Leslie
Employees Worked With
June 17, 2025
Great customer service. Friendly and kind. Geo helped with leasing a new car while I was there for service. Awesome guy!! The entire staff is friendly and welcoming. Friendly and kind. Geo helped with leasing a new car while I was there for service. Awesome guy!! The entire staff is friendly and welcoming. More
by scruz520
Employees Worked With
Other Employees :
Wi-Fi is really bad.
June 16, 2025
Very professional and courteous. Not the cheapest, but worth the $. They've come a long way from what this dealership was 10-15 years ago. Not the cheapest, but worth the $. They've come a long way from what this dealership was 10-15 years ago. More
by mrdonley
Employees Worked With
June 15, 2025
Went to dealership to see about helping my 18 yr old daughter buy her first “own” vehicle. Was greeted by Slick “Jerome”. Of course he didn’t listen to anything said at the greeting. I told him she was daughter buy her first “own” vehicle. Was greeted by Slick “Jerome”. Of course he didn’t listen to anything said at the greeting. I told him she was a first time buyer, with no established credit, had a certain amount that’s she could be put down, and had two verifiable jobs that she’s had over a year. I told him we were intrested in pre owned Hondas or Toyotas only. So before qualifying her, he brings out a 2024 Civic sport. This car was super nice, but came in at around $33k. He made her drive it and of course she loves it. He then goes and runs the numbers with his manager, and comes back saying that car won’t work, that we need to find a “cheaper” car. I’ve done sales, cheap isn’t a word you should use when trying to push your product. “Less expensive” would be a better term. We then go with him to the underprivileged used lot. Sketchy building with sketchy people. He then tries to flip her to a HRV. Saying, “all the kids love these cars”! How cheesy can you be? It was nothing in the realm of what you first pushed her towards, and not anything like what we told you she was looking for. He then tried to push a 2020 Civic. It was nice, had low miles, and could possibly work with what we needed. My daughter though, wasn’t in love with the color, and in my opinion, it’s her first purchase, her money, and she’s going to be on the hook for 5-6 years with a car payment over $500. She should love it, not settle. There’s just too many other options out there for her to have to. When we told him this, he began to speak to her so condescendingly. Making her feel stupid for not wanting this car. After I stepped in and firmly told him it wasn’t for her, he begrudgingly said he’d check with the manager to see if we had any other options. Now honestly, I knew it would be a fight to find what she wants on her own, and if they had no options at this time I’m ok with that. BUT to use the tone and dialog he did with a young woman, a first time buyer, was unacceptable. I was pissed! My daughter was very upset. I told her we were leaving and walking back to our car. Which was a good city block away. We did so, leaving ole “Slick Jerome” doing whatever he was doing. During my walk I began to boil. Once we made it back to the car, I sent my daughter to the car to sit down while I spoke to Jerome’s manager. I proceeded to tell him heatedly, what she and I had experienced. And that we would never come to this establishment again. He was polite and apologized for ole Jerome. But better training on how to speak to future buyers would be more appreciated. Stay away from Regal, or at the most, don’t deal with “Slick Jerome”! More
by hypo.subunit.0x
Employees Worked With
