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Regal Honda
Lakeland, FL
4,045 Reviews
We have been family owned & operated since 1976- 43 Years & counting!
We pride ourselves in delivering a different experience, you will be treated like family!
The Regal Benefits:
1. Two shuttle vans for transportation.
2. 24hour Roadside assistance.
3. Window tinting & accessory installation on site.
4. Courtesy car wash & vacuum with service
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 4,045 reviews
August 28, 2022
Never let me know that my car was ready after service. I waited over 4.5 hours. I even had an appointment. Customer service rep went home for the day and was told when I called that he was helping another I waited over 4.5 hours. I even had an appointment. Customer service rep went home for the day and was told when I called that he was helping another customer. No one texted me or knew where my car was. More
by jburtonnut
Verified CustomerEmployees Worked With
David Cruz
August 27, 2022
I had a defective start-stop switch that could lead to an issue with starting my Pilot. I was seen the same day and it was repaired within four hours of my car warning me if the problem. The bonus was Hond issue with starting my Pilot. I was seen the same day and it was repaired within four hours of my car warning me if the problem. The bonus was Honda had an extended warranty for the repair. I More
by USRGATORS
Employees Worked With
August 27, 2022
We have been using the Regal Honda service center for our last 3 Hondas and have always been pleased. Both the service to our vehicles, and the personal service to us, have made it a pleasant experience. W last 3 Hondas and have always been pleased. Both the service to our vehicles, and the personal service to us, have made it a pleasant experience. We are especially impressed by our service person, Chrissy Hartman. She is more like a member of the family, than a company employee. She most often deals with my wife and my wife thinks the world of her. She always makes certain we know what needs to be done and answers any questions or concerns we may have. I expect to continue our relationship with Regal and with Chrissy. More
by mlmilnor0
Employees Worked With
Other Employees :
The cashier when I pay the bill.
August 26, 2022
The staff is always friendly and knowledgeable. The dealership is very clean and very well maintained. The dealership is very clean and very well maintained. More
by Kkeesling1954
August 26, 2022
I have used this dealership since I purchased my car, somewhat satisfied. Christy is the best.l, always provide updates and assist with scheduling repairs. somewhat satisfied. Christy is the best.l, always provide updates and assist with scheduling repairs. More
by bellsheila79@yahoo.com
Employees Worked With
August 25, 2022
Regal Honda has your back no matter what ! Check them out if you need a car. Check them out if you need a car. More
by roushaynesolomon
Employees Worked With
August 25, 2022
The sales people and service department worked very hard to meet my needs. All parts of the buying experience were very pleasant. to meet my needs. All parts of the buying experience were very pleasant. More
by wigginsja
Employees Worked With
Joshua Woodard sales 5 stars - he worked. very hard for me., Eric Allen
August 25, 2022
Best customer service of the six local dealerships we visited - experienced sales person, finance and sales assistant. visited - experienced sales person, finance and sales assistant. More
by SARAHKOZUL
August 24, 2022
My service person - Marcy was AMAZING! !!! ⭐️⭐️⭐️⭐️⭐️ She treated me like I was the only customer she had - gave me great One on one customer service…. never been treated by such a great pe !!! ⭐️⭐️⭐️⭐️⭐️ She treated me like I was the only customer she had - gave me great One on one customer service…. never been treated by such a great person in this department! More
by PICKERN21
Employees Worked With
Marcy Prave
