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Regal Honda

Lakeland, FL

4.5
4,069 Reviews
We have been family owned & operated since 1976- 43 Years & counting! We pride ourselves in delivering a different experience, you will be treated like family! The Regal Benefits: 1. Two shuttle vans for transportation. 2. 24hour Roadside assistance. 3. Window tinting & accessory installation on site. 4. Courtesy car wash & vacuum with service
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2615 Lakeland Hills Blvd

Lakeland, FL

33805

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Showing 4,069 reviews

July 28, 2021

I came in for a CVT update. I was in and out in no time. As always, Ray in service is always professional, courteous, he makes sure his customers are taken care of. He is an asset to your company. More

by APENNYPIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2021 -

Regal Honda responded

We love Ray and are so glad that he is a part of the Regal Team :)

July 28, 2021

I was in and out in under one hour for oil change, tire rotation and service, plus a car wash. Regal Honda has treated me right! More

by jcwhite1951
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2021 -

Regal Honda responded

Thank you JC!

July 27, 2021

Regal Honda is a trustworthy and fair dealership. The staff are friendly and helpful each time I’ve needed assistance. Thank you for your quality of service. More

by Dr De Souza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Greenhow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly, Amy and Tony [Eco Wash office], Levi Dillard
Jul 27, 2021 -

Regal Honda responded

Thank you Dr. De Souza! We always love seeing you and your wife and of course the brand new puppy :)

July 27, 2021

They take care of the car and I have never had a problem there. The staff is great. I will continue to deal with them and may get my next lease car from them next year. More

by dlditsch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2021 -

Regal Honda responded

Thank you for your continued loyalty to Regal!

July 27, 2021

Felt very taken advantage of and 'nickel and dimed' all the way thru the process and charged for things that were not fixed. I tried emailing to discuss but was met with short, cold, responses only to have More

by josephabrown01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rob Young
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2021 -

Regal Honda responded

We hate to hear that you had a less than satisfactory, please contact Customer Service Manager, Alaina Southern at 863-333-4633

July 27, 2021

The guys were very professional and personable. Did everything they could to help us out and ive got to say that it was actually the best experience I’ve ever had at a dealership. More

by Tara Conceicao
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chayton Wodecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Bell, Sammy De La Rosa
Jul 29, 2021 -

Regal Honda responded

Thank you Tara!

July 27, 2021

Eric and Andre were very nice. I would recommend both of them. I found out from my bank that I work at I should have gotten more for my trade in so that was my only disappointment More

by Vickikreeves
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Allen, Andre Betances
Jul 29, 2021 -

Regal Honda responded

Congratulations on your new vehicle Vicki!

July 26, 2021

Chrissy was awesome! She was so sweet. My car was done in a timely manner. Will definitely ask for her when I need service again. More

by TM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2021 -

Regal Honda responded

Thank you, we look forward to assisting you in the future.

July 26, 2021

Chrissy in Regal service worked me in for an urgent issue on a Friday afternoon. Her understanding and concern were very much appreciated, and the issue was taken care of by the service department in a very More

by JHOWALD3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2021 -

Regal Honda responded

Glad we could help!

July 25, 2021

I have been bringing my vehicles to Regal for at least 15 years. The service is always top notch and the staff is always very helpful and friendly. More

by tashacoates83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2021 -

Regal Honda responded

15 years!! That's awesome, Thank you for continuing to choose Regal

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