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Regal Honda

Lakeland, FL

4.5
4,006 Reviews
We have been family owned & operated since 1976- 43 Years & counting! We pride ourselves in delivering a different experience, you will be treated like family! The Regal Benefits: 1. Two shuttle vans for transportation. 2. 24hour Roadside assistance. 3. Window tinting & accessory installation on site. 4. Courtesy car wash & vacuum with service
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2615 Lakeland Hills Blvd

Lakeland, FL

33805

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Showing 4,006 reviews

July 07, 2021

Levi was great to work with. Courteous and professional! Communicated well with me what work was to be performed, how much it was going to cost, and about how long before it would be ready. I've used Rega More

by s.c.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Levi Dillard
Jul 08, 2021 -

Regal Honda responded

Thank you for your continued loyalty to Regal :)

July 06, 2021

They tried to play games and force me in to buying an over priced car. I rejected the exchange offer and the service rep said the part is not in stock and was not able to give a eta. I book a towing serv More

by arun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rob Young
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chrissy Hartman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sheron Wilkins
1.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Farris
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2021 -

Regal Honda responded

Thank you for your feedback, we would like to look into this further but are unable to access your records with the information given. Please contact Alaina Southern at 863-333-4633

July 06, 2021

Great service took my car right in and did a oil change and multiple point inspection liked that they emailed me the report and completed the service so quickly More

by dw6617
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2021 -

Regal Honda responded

Thank you and we look forward to working with you again on any future service needs that your vehicle may have!

July 06, 2021

Everyone very nice and they told me how long it would be and they were accurate the waiting area really nice and I enjoyed the free snack provided and I love my honda More

by Belinda Mercer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sinnerard
Jul 08, 2021 -

Regal Honda responded

Thank you Belinda!

July 05, 2021

Thank you for being so accommodating and helpful! This is the first time I have not been stressed about buying a car. Sheron & Freddy are true gentlemen and made the whole experience a great one. More

by CurlFamily
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheron Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Farris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Freddy- Finance Dept., 5 stars
Jul 06, 2021 -

Regal Honda responded

Congratulations on your new vehicle!

July 04, 2021

We bought a Honda Hybrid Accord EX-L today at Regal Honda in Lakeland FL. Kaylee Killingsworth was our sales associate. She was wonderful to work with. Purchasing a car can be a stressful experience but Ka More

by AccountsVenia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Freddy Cano, Kaylee Killingsworth
Jul 06, 2021 -

Regal Honda responded

Congratulations on your new vehicle!

July 03, 2021

My experience with Regal has always been perfect. Especially with Chrissy Hartman. She is extremally friendly and nice. The whole staff at Regal seems professional and courteous More

by John@2504
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2021 -

Regal Honda responded

Thank you for taking the time to leave us a rating. However the 3-stars you gave the dealership, the 1-star that you gave Chrissy, and the 1-star that you gave customer service doesn't sound like a perfect experience, which is what we are striving for. Do you have any recommendations for how we can improve our service?

Jul 06, 2021 -

John@2504 responded

Something very wrong happened. I gave everyone a 5 star. Including Christy. Sorry for the mix-up.

July 03, 2021

Absolutely, amazing and wonderful set of individuals at the dealership. I was recommended by my daughter who bought her car there. More

by Joyw674
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Campbell, Sammy De La Rosa
Jul 06, 2021 -

Regal Honda responded

Thank you for choosing Regal for your new vehicle!

July 02, 2021

Customer service, professionalism, attentiveness, politeness all superb from sales personnel to sales managers. I was more than ok with paying sticker price they earned it!! Financing Dept was rou More

by gerzmr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheron Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Farris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Baziel Cabrera, Sammy De La Rosa
Jul 06, 2021 -

Regal Honda responded

Congratulations on your new vehicle! We look forward to working with you again on any sales/service needs that you may have :)

July 01, 2021

Was not expecting to buy a new car but was offered a great deal on a new car More

by GSECSW
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Betances
Jul 06, 2021 -

Regal Honda responded

Congrats on your new vehicle!

Jul 06, 2021 -

GSECSW responded

Gsecsw@icloud.com

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