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Regal Honda

Lakeland, FL

4.5
3,997 Reviews
We have been family owned & operated since 1976- 43 Years & counting! We pride ourselves in delivering a different experience, you will be treated like family! The Regal Benefits: 1. Two shuttle vans for transportation. 2. 24hour Roadside assistance. 3. Window tinting & accessory installation on site. 4. Courtesy car wash & vacuum with service
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2615 Lakeland Hills Blvd

Lakeland, FL

33805

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Showing 3,997 reviews

June 23, 2021

Rob set the appointment time.Ray signed me in (Levi was Rob set the appointment time. Ray signed me in (Levi was not available). Levi checked me out.. TEAM WORK. More

by EMHAUTH
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Levi Dillard
Jun 23, 2021 -

Regal Honda responded

Our Regal Service department team members do work well together :) Thank you for the comments!

June 22, 2021

Adam was very friendly and helpful, answered all my questions before my car went in for service. Because I was unsure of what my service contract covered he took the time to research it for me. Adam I More

by ELEANORBACKSTROM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam
Jun 23, 2021 -

Regal Honda responded

Thank you Eleanor! We appreciate your comments and look forward to working with you again on any future service needs that you may have.

June 22, 2021

Pleasant workers, very efficient, happy with my transaction, financial person Marlan very good More

by KRAUTL27
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marlan, Clayton Fisher
Jun 23, 2021 -

Regal Honda responded

Congratulations on your new vehicle!

June 22, 2021

Rob had great customer service, resolved my issue and got me out in a good time. More

by Tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2021 -

Regal Honda responded

Thank you Tom!

June 22, 2021

Today I received my money back from Christie because enterprise rental company did not refund my deposit so thank you Christie for my refund this is Kimberly Lanier More

by Kimberly Lanier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2021 -

Regal Honda responded

Chrissy always goes the extra mile for her customers :)

June 22, 2021

Reliable. Friendly. Efficient. Pleasant surroundings to wait for car and well run shuttle service More

by JFISHERE7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2021 -

Regal Honda responded

Thank you for the feedback!

June 21, 2021

The purchasing process was easy to follow and concise. Overall atmosphere and customer service was laid back which made the process enjoyable and relaxed. More

by Customer K
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David C, Josh Woodard
Jun 25, 2021 -

Regal Honda responded

car buying should be exciting and enjoyable, glad we were able to deliver! congrats on your new Honda

June 20, 2021

Rob Young is always professional, helpful, and makes you fell like he is looking out for your vehicle; this builds confidence in a service visit. More

by Kathleen Merchant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2021 -

Regal Honda responded

Thank you Kathleen! We value your feedback and appreciate you choosing Regal for your vehicle's service needs.

June 19, 2021

I have always gone back to Honda Regal since purchasing my car from them in 2015. They do a great job and everyone is courteous and kind no matter if it's an oil change or complete wax detail. More

by Rockinruthie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2021 -

Regal Honda responded

Thank you for your continued loyalty to Regal!

June 19, 2021

Everyone I had contact with were nice and efficient. The people in the Parts dept were very helpful, Rob in Service took care of my vehicle and provided excellent customer service. Disappointed in the labor More

by CJones136
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2021 -

Regal Honda responded

Thank you for the feedback on your recent visit to our service department!

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