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Regal Honda

Lakeland, FL

Overview
Employees
Reviews
Vehicles
4.6
3,671 Reviews
We have been family owned & operated since 1976- 43 Years & counting! We pride ourselves in delivering a different experience, you will be treated like family! The Regal Benefits: 1. Two shuttle vans for transportation. 2. 24hour Roadside assistance. 3. Window tinting & accessory installation on site. 4. Courtesy car wash & vacuum with service
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2615 Lakeland Hills Blvd

Lakeland, FL

33805

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Showing 3,671 reviews

April 19, 2024

all staff is very helpful and respectful maki g sure I am pleased with work. More

by kimbotj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cam'ron with sales is GRRREAT and Raul assisted with service and was same!
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Apr 19, 2024 -

Regal Honda responded

Thank you so much for this 5-star review. We really appreciate you being a customer.

Helpful
April 19, 2024

I have always had positive experiences with Honda service. Both technicians I have had appointments with for my CRV have been super pleasant to work with and Raul, on this last appointment was very More

by mas1000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon; Raul
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Apr 25, 2024 -

Regal Honda responded

Thank you for this touching note. It has been our absolute pleasure to serve you, and we hope that you return soon.

Helpful
April 17, 2024

Great honest service during my unplanned visit. Austin help get my car fixed quick and let me know when it was finished promptly More

by jackley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 19, 2024 -

Regal Honda responded

It’s lovely to hear your kind words of appreciation for our hard-working staff at Regal Thank you.

Helpful
April 16, 2024

The wait was almost three hours just for a tire patch. I was told 45 minutes More

by wayne.defreitas
Recommend Dealer
Yes
Employees Worked With
Austin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 19, 2024 -

Regal Honda responded

We're sorry to hear that you had to wait for a long time to get your tire fixed. We understand how valuable your time is and we apologize for any inconvenience. We will investigate this further and take steps to improve our scheduling and wait time management.

Helpful
April 15, 2024

I had a terrible service experience. I was drastically overcharged. It took serious effort to get it corrected. The only shining light, and she shone very brightly, was Lisa Morrison, More

by davidsum1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rob Young
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Soloj
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2024 -

Regal Honda responded

We're sorry to hear that you had a negative experience at our store. We strive to provide exceptional customer service and it's disappointing to hear that we fell short in your case. Thank you for sharing your experience with us.

Helpful
April 15, 2024

Great customer service and friendly staff. The dealer has an extensive amount of vehicles. The salesperson is very knowledgeable and professional. More

by jas6390
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Freddy Cano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2024 -

Regal Honda responded

We are so grateful for your 5-star review. Thanks for sharing with us and the community.

Helpful
April 14, 2024

Megan took care of all my service needs. She was professional and quick to respond More

by dan5800
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2024 -

Regal Honda responded

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

Helpful
April 13, 2024

Amazing customer service extremely helpful and patient. They did everything posible for us and we appreciate them so much. More

by zuemily.pariascahiga
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Mackay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jayden Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Freddy Cano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jarrod Costine
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Apr 16, 2024 -

Regal Honda responded

Thank you, We hope to see you again soon!

Helpful
April 12, 2024

Always prompt on arrival, and communication is always timely. Service advisor Austin B was quick to offer assistance and went above expectations by staying late to ensure I got my Passport back the same More

by Tammy
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin B
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Apr 16, 2024 -

Regal Honda responded

We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our customers, and we’re glad that this commitment was reflected in your visit. We look forward to the next time we’re able to serve you again. Have a wonderful day!

Helpful
April 11, 2024

Everyone in the service center is courteous and very helpful. Much better than other dealers I've dealt with in the past. More

by b2rit
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sheron Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Mackay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Freddy Cano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Brock
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Apr 11, 2024 -

Regal Honda responded

Thank you. It has been our absolute pleasure to serve you, and we hope that you return soon.

Helpful
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