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Regal Honda

Lakeland, FL

4.5
4,056 Reviews
We have been family owned & operated since 1976- 43 Years & counting! We pride ourselves in delivering a different experience, you will be treated like family! The Regal Benefits: 1. Two shuttle vans for transportation. 2. 24hour Roadside assistance. 3. Window tinting & accessory installation on site. 4. Courtesy car wash & vacuum with service
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2615 Lakeland Hills Blvd

Lakeland, FL

33805

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Showing 4,056 reviews

March 06, 2021

I was really anxious when I went in, had done some DIY work on my wife's car and thought I had screwed up her A C. Angelo assured my they would fix it right at a fair price. Long story short he delivered More

by m.mhuggins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angelo Mendez
Mar 08, 2021 -

Regal Honda responded

Glad we could help!

March 06, 2021

Great dealership excellent customer service thanks to Mr. Sammy de la Rosa and Ryan Campbell I bought four car from them every time is great Experience as always. More

by Saju Ahmed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sammy De La Rosa
Mar 08, 2021 -

Regal Honda responded

Thank you for choosing Regal!

March 05, 2021

Very un-attentive. No disclosure for trade in. No customer loyalty recognition. With a return visit request from the dealership, no one there was there to greet me at the scheduled time. I cringe hav More

by tomkrehmeier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Clayton Fisher
Mar 08, 2021 -

Regal Honda responded

Tom, we hate to hear that you didn't enjoy your experience of your new CR-V. We would be happy to go over any questions that you have and would like to hear more feedback so we can use this as an opportunity to learn. Please contact Customer Service Manager, Alaina Southern at 863-333-4633

March 05, 2021

Awesome Honda Dealership and would not go anywhere else. We have purchased many new vehicles at Regal Honda and always had them serviced there. From Sales to Service we have always been treated with the utm More

by FRABECFL2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2021 -

Regal Honda responded

Thank you for choosing Regal, we appreciate you!

March 05, 2021

From time I arrived to the time I left everyone was friendly helpful and knowledgeable about what was going on ..... highly recommend all car dealerships take note on how it is to be done! More

by Popwilly44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Every one I talked to has smile on there face and went above and beyond to get me the info I was looking for
Mar 08, 2021 -

Regal Honda responded

Wow, thank you! That means a lot to us :)

March 05, 2021

Ray Taylor took very good care of my Honda. The service performed was done very timely and the people are all very knowledgeable and professional. That’s why we have Ben dealing with Regal Honda for 11 yea More

by TMRICKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2021 -

Regal Honda responded

Thank you so much for choosing Regal!

March 05, 2021

Excellent service, excellent customer service, I’m happy with my experience every time I come here. Service managers are awesome and techs are efficient. Great job everyone! More

by BELZER118
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
Mar 08, 2021 -

Regal Honda responded

Thanks!

March 05, 2021

The Eco Detailers did an awesome job!!and My service The Eco Detailers did an awesome job!! and My service advisor in the Express lane is Great. Thanks Honda for having a Great staff !!!!! Miss the popc More

by SB980
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sorry can not remember his name at the moment
Mar 08, 2021 -

Regal Honda responded

Thank you!! We miss the popcorn too, hoping it will be back soon 🤞

March 04, 2021

A little pushy to get the car out the door. Brought car back in for a roof rack and rails. One side of the rail wasn't screwed in and had to go all the way back to learn they had to order screws. Was told More

by CP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Woodard, Angelo Mendez
Mar 09, 2021 -

Regal Honda responded

We apologize for the inconvience & are thankful for your feedback. We will use this to improve

March 04, 2021

We have been very pleased with the sales and service that has been provided to us from the date of our purchase. Our sales person Austin has done a really great job with everything he has done for us. More

by William & Joan
Recommend Dealer
Yes
Employees Worked With
Austin Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2021 -

Regal Honda responded

Thank you for the feedback William & Joan. We love hearing from our satisfied customers!

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