Regal Honda
Lakeland, FL
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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I've been buying new and used cars from Regal since the early 1980's. Their friendliness, attention to detail and ethical practices keeps me and my family coming back everytime we are in the market for a early 1980's. Their friendliness, attention to detail and ethical practices keeps me and my family coming back everytime we are in the market for a new car. I particularly like working with Billy Ray Morrison. He is a pleasure to work with -- thanks to all at Regal! LOVE my new car! More
Fantastic experience from start to end. Started with an internet inquiry (email/chat) on their website, proceeded to meet with sales person at dealership and closed the deal within a couple of hours. Best internet inquiry (email/chat) on their website, proceeded to meet with sales person at dealership and closed the deal within a couple of hours. Best car buying experience ever! Highly recommend! All three people I interacted with were not only very professional, but friendly and a pleasure to deal with. There was no haggling, no hard-selling, no pressure, just a great deal and answers to my questions! Just a great buying experience overall! More
I just purchased my second new Acura TL from Billy Ray Morrison at Regal Acura. This is my third car purchased from Regal and my family has been loyal Regal customers for years. Billy Ray is great. He Morrison at Regal Acura. This is my third car purchased from Regal and my family has been loyal Regal customers for years. Billy Ray is great. He knew I was looking at the TL and that was what I really wanted. He didn't try to push me into another car or upsell me on features I didn't need. He made sure I was comfortable with the price and ensured I got everything that I needed taken care of. The manager at Acura, Al, is also great! There was no pressure and they did everything they could to meet my needs. When I came in to purchase my TL, I was on a tight timeline. Billy Ray made sure everything went quickly and smoothly. Leo Parson in the Finance department made sure my paperwork was done as quickly (and accurately) as possible. Billy Ray also took care of getting my window tint appointment setup and had a loaner car ready for me when I dropped off my car. Billy Ray and Regal make car buying and car service as effortless as possible. I would definitely recommend anyone looking for an Acura to stop by and see Billy Ray! More
I recently had the pleasure of buying a new Acura from Regal Acura. This dealership has a professional, highly responsive sales staff. In particular, Mr. B. Morrison is very knowledgeable and helpful in Regal Acura. This dealership has a professional, highly responsive sales staff. In particular, Mr. B. Morrison is very knowledgeable and helpful in discussing all the features of different models of the Acura line. I felt very comfortable in taking my time to make the right decision for me - no rush or pressure. Once I had selected the model of automobile that I wanted, Mr. Morrison and his manager worked to find the color combination I wanted even though it meant going across the state to obtain the exact match. In addition, I have had excellent experience in using Regal's service departments. I would and have recommended this dealer to anyone looking to purchase a new or used Acura. More
As a former employee and still a customer of Regal I know the lengths that Sal Jr and his team will go to make sure that the customer is always taken care of. My family and I have bought several vehicles fr the lengths that Sal Jr and his team will go to make sure that the customer is always taken care of. My family and I have bought several vehicles from Regal and they have always taken good care of us. I refer people to them all the time and they take care of them as well. If your in the market for a new or used vehicle or just need some work done on your car give them a call I know they will take care of you. More
I had a great experience at Reagl! Jamie from the internet department was fast to respond and full of information! Patty my sales associate is very knowledgeable and helpful. I was in an out in no ti internet department was fast to respond and full of information! Patty my sales associate is very knowledgeable and helpful. I was in an out in no time! Great price, great service, great people!!They are an asset to the company!! And the Civic is awesome too!! More
I found the overall experience at Regal to be very positive and thorough. Both Adam and Jasmyn were very responsive and answered my questions promptly throughout the sales process. This dealership w positive and thorough. Both Adam and Jasmyn were very responsive and answered my questions promptly throughout the sales process. This dealership was a refreshing change from the GMC dealer in my hometown of Atlanta where I first attempted to purchase my vehicle via the Costco dealership network. The 470 mile drive each way was well worth it in order to deal with the fine folks at Regal. I would recommend this dealership to anyone who is looking for a fair price and very good people to work with. More
This is the second Acura we've purchased from Billy Ray / Regal, he is a true professional, he kept us fully informed with no pressure. I shopped a second dealer out of town and remembered why I purchased f Regal, he is a true professional, he kept us fully informed with no pressure. I shopped a second dealer out of town and remembered why I purchased from Billy Ray the first time! There will be no shopping around the next time. More
Two aspects of this transaction were very unsatisfactory. First. It took three hours for me to take delivery of the car even though the dealer/salesperson knew when I was arriving and we were dealing wit First. It took three hours for me to take delivery of the car even though the dealer/salesperson knew when I was arriving and we were dealing with an agreed upon price and this was a cash deal. Second. I was issued a temporary tag and advised to remind the salesperson a few days in advance if the permanent tag had not arrived. I telephoned the salesperson on August 31st to advise her that the tag had not arrived. She e-mailed me with the message that the tag agency was running behind but that she would stay on top of this issue. The temporary tag expired on September 6th and as of this writing, 1:07pm on September 9th, I have no tag. I telephoned the salesperson on September 8th to express my concern and she told me that she would call me back to let me know the status. She did not call me back but had an assistant e-mail me today saying that Regal mailed out the tag on the 8th and that I should have it on the 10th. I have a car that I cannot legally drive due to the sloppiness of the dealer. More
Third vehicle that I've leased or purchased with Billy Ray Morrison and everytime the experience has been as good as it gets. I highly recommend him to all of my family and friends. As a matter of fact, Ray Morrison and everytime the experience has been as good as it gets. I highly recommend him to all of my family and friends. As a matter of fact, I drive 40 miles each way to deal with them instead of the local dealership!!! More