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Regal Honda

Lakeland, FL

Overview
Employees
Reviews
Vehicles
4.5
4,063 Reviews
We have been family owned & operated since 1976- 43 Years & counting! We pride ourselves in delivering a different experience, you will be treated like family! The Regal Benefits: 1. Two shuttle vans for transportation. 2. 24hour Roadside assistance. 3. Window tinting & accessory installation on site. 4. Courtesy car wash & vacuum with service
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2615 Lakeland Hills Blvd

Lakeland, FL

33805

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Showing 4,063 reviews

May 06, 2024

Always received excellent service from advisors and dealer.The shuttle service is very helpful at all the times. More

by dbay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Barnes
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May 09, 2024 -

Regal Honda responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.

May 06, 2024

If I could give zero stars I would. The most condescending and rude interaction I’ve ever experienced in purchasing a vehicle. I was fully planning on purchasing a car from this dealers More

by Upset
Purchase Time
Recommend Dealer
No
Employees Worked With
Thomas Farris
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 09, 2024 -

Regal Honda responded

We're sorry to hear that you had a negative experience with our staff. We take pride in providing quality service to our customers and apologize for falling short in this area.

May 03, 2024

Called to get my car in asap. Got in the same day. Service was performed in a suitable time. Great service. More

by donver0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Smith
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May 09, 2024 -

Regal Honda responded

It’s always amazing to hear that we’ve been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the chance to serve you.

May 01, 2024

You are very effetissant,just wish you could have done more to save me money. More

by gwr1945333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Smith
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May 01, 2024 -

Regal Honda responded

Thank you!

May 01, 2024

Austin was prompt, courteous and located me in the waiting room after the service was complete. Our Honda was serviced as requested through the online app. Regal service department is the reason I dri More

by JAMESBYRD7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Smith
Report | Print
May 09, 2024 -

Regal Honda responded

We built Regal to provide the best possible service to every customer who walks through our door. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do.

May 01, 2024

Regal Honda had a large selection of cars that l was interested in knowledgeable staff More

by bknof1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sheron Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Farris
4.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Mackay
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 09, 2024 -

Regal Honda responded

Thank you.

April 30, 2024

The wrong sales team is listed on this survey. Jarrod Costine was a new salesman and was excellent!! The sales manager was typical but nice enough. More

by cdjmail
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Thomas Farris
3.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Mackay
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jarrod Costine
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May 01, 2024 -

Regal Honda responded

Thank you.

April 26, 2024

Brake lights working! ! I’m satisfied with the service and the overall quality of care. More

by ZMANOFPRAISE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raul
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May 01, 2024 -

Regal Honda responded

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

April 25, 2024

Very friendly and helpful. Employees are extremely welcoming and knowledgeable. Cares about their customers. Amazing experience with Regal. More

by jsallison91
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Mackay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Issa Bendeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2024 -

Regal Honda responded

We’re really grateful and appreciate you taking the time to share your experience with us.

April 24, 2024

Good experience buying my 2024 Honda CR-V. Everything went smoothly. No issues with Regal Honda. More

by Wdent77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Geovanni David, Freddy Cano
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Apr 25, 2024 -

Regal Honda responded

It makes our day to hear that we were able to provide you 5-star service.

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