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Regal Honda

Lakeland, FL

4.5
3,983 Reviews
We have been family owned & operated since 1976- 43 Years & counting! We pride ourselves in delivering a different experience, you will be treated like family! The Regal Benefits: 1. Two shuttle vans for transportation. 2. 24hour Roadside assistance. 3. Window tinting & accessory installation on site. 4. Courtesy car wash & vacuum with service
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2615 Lakeland Hills Blvd

Lakeland, FL

33805

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Showing 3,984 reviews

March 27, 2025

Michael Hall was very helpful and stress-free. Made the whole thing feel like a friend helping me out. Even when I had a brake issue the next day, it was no big deal. More

by evfrad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Hall
Mar 28, 2025 -

Regal Honda responded

We're delighted to hear that Michael Hall made your experience at Regal Honda feel like a friendly and stress-free process. It's great to know he was there for you even when an issue arose. Thank you for sharing this feedback!

March 22, 2025

Chrissy was exceptional! She was courteous, super responsive, explained exactly what was being done with my car and gave me updates throughout the day. She made the process p More

by katie50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Regal Honda responded

We're delighted to hear that Chrissy provided such exceptional service at Regal Honda! It's great to know she kept you informed and made the process smooth. Thank you for sharing your experience with us!

March 17, 2025

It always seems like there’s chaos at this location. The advisor was great however it took a really long time for an oil change and I have never actually been able to get a car wash there despite the fa More

by eluvcigars
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shalymov Isaac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Regal Honda responded

We're sorry to hear that you had a poor experience at our dealership. We strive to provide exceptional service to all our customers, and we're disappointed that we fell short in your case. Please contact me directly Johnny Mullins - Service Manager so we can discuss this further. We appreciate your input and value the chance to enhance our service.

March 14, 2025

This dealership is unorganized and has terrible communication with their customers. Never answer the phones at the service dept. Very unaccomindating to warranty holders. It's like pulling teeth to More

by Lilly_Barbour
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brooke Hartley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Regal Honda responded

Lilly, I'm sorry to hear about the communication issues you've experienced. It's great to know that Brook was able to assist you effectively, and we'll certainly pass along your kind words. We appreciate your feedback and are committed to improving our service for all customers. If there's anything else we can do for you, please reach out at any time. Thank you, Chrissy Hartman - Service Lane Manager - 8635773208

March 13, 2025

Sheron is the best the financial guys can be misleading and the service people try hard More

by rynfr8dog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sheron Wilkins
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2025 -

Regal Honda responded

Thank you for the review and feedback. We hope you won't hesitate to reach out the next time our Regal Honda team can be of assistance!

March 12, 2025

Everyone was very friendly and did a great job. Not one problem!! Will be back! More

by connietonkin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2025 -

Regal Honda responded

Connie, So happy to hear that! Thanks for the amazing review! - Regal Honda

March 12, 2025

The team were extremely helpful and kind. After a few issues they were able to resolve all issues and made sure to apologize and correct every issue with care. More

by Cmckenna1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Farris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2025 -

Regal Honda responded

We're delighted to hear that our team at Regal Honda was able to resolve everything and provide you with a positive experience. Thank you for your understanding and support!

March 12, 2025

Received excellent correspondence from Brook and kept me updated on the status of my Ridgeline! More

by draftace55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke Hartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2025 -

Regal Honda responded

Thank you for trusting the Regal Honda team with your Ridgeline! We're happy to hear Brooke helped make your experience a smooth one and we hope you won't hesitate to reach out if we can be of service again in the future!

March 11, 2025

Nick is respectful and kind. You can tell he is a hard worker and does the right thing even when no one is looking. More

by sillckisdupont
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2025 -

Regal Honda responded

We're delighted to hear that Nick made such a positive impression during your visit to Regal Honda. Our team takes pride in providing respectful and dedicated service, so it's wonderful to know you experienced just that!

March 11, 2025

Much better environment than Brandon Honda. Would reccomend to friends, family, and neighbors. Thanks Regal Honda. More

by mmarlatt0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shalymov Isaac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Hartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan Barnes, Kelsey Johnson, Austin Blomeley
Mar 12, 2025 -

Regal Honda responded

We're delighted to hear you had a positive experience at Regal Honda and appreciate your recommendation! Thank you for choosing us!

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