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Regal Honda - Service Center

Lakeland, FL

4.4
2,526 Reviews

2,526 Reviews of Regal Honda - Service Center

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June 10, 2025

Went in for my 1st oil chg on my 10 mth old ‘25 H CRV(plain Jane!) , tire rotation, wiper issue, and radio prob! Saw my former salesman Issa who showed me the same veh and color while I was waiting o More

by wendy.rn
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Mackay
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jayden Lopez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Issa Bendeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Hartley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2025 -

Regal Honda responded

Wendy, thank you for sharing your experience with us at Regal Honda. We're glad to hear that Issa and our finance team were able to assist, but we're sorry about the hard inquiries issue. It's great that a manager is already looking into it—please feel free to reach out if there's anything else we can do!

June 10, 2025

Awesome customer service! Great Attitude! Quick Response! Straight Forward! Don’t Tried to over sale you! More

by blaziatic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2025

Ray Taylor is the best service advisor and Debbie Pullins is the best driver. They are both very nice and they have the best customer service. More

by Myra Hafer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2025

Rob is a great advisor, always goes above and beyond. Have known him for many times I have taken my car to the dealership and has been great every time. More

by kvumh
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2025

The service was excellent. Not just the mechanical component of this visit but I love the transportation shuttle customer service . Mrs Debby was wonderful to ride with , More

by balzerkarla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Small
June 10, 2025

Chrissy is alway helpful. Informative, polite alway has time to assist with any questions. The best. Thank you. More

by kj4yvn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2025

Quick and easy, they were super communicative and helped me answer any questions I had. More

by saucier.michelle3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shalymov Isaac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2025 -

Regal Honda responded

Thank you for visiting us at Regal Honda. We want you to know how much we appreciate your review.

June 07, 2025

Kept informed via text He was professional during our interaction. Thank you so very much More

by judygagnon68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2025 -

Regal Honda responded

We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our customers.

June 07, 2025

My service advisor was very informative and helpful. The sales team was aggressive with their sales tactics and misleading about my options. More

by nicholas.stelly808
Recommend Dealer
No
Employees Worked With
Brooke Hartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brooke Hartley
Jun 09, 2025 -

Regal Honda responded

I'm sorry to hear about your experience with the vehicle purchase. lease reach out directly if you'd like us to look into this further or discuss any unresolved issues. Thank you, Cris Aviso - General Sales Manager - 863-333-0518

June 07, 2025

Good communications. Quick service. Better pricing than Orlando dealerships. Closer to me than Orlando dealerships. More

by LMSUPS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2025 -

Regal Honda responded

Thank you. We’re so happy to hear you had a great experience at Regal.

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