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Regal Honda - Service Center

Lakeland, FL

4.4
2,485 Reviews
Call Service Center (863) 509-4963

2,485 Reviews of Regal Honda - Service Center

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May 18, 2025

Very good customer service. Keeps the customer informed of what's happening with vehicles. Nice dealership More

by lnj2
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Young
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May 19, 2025 -

Regal Honda responded

Thank you for the positive feedback! We're delighted to hear that our team at Regal Honda kept you well-informed and provided excellent customer service. We appreciate your support!

May 16, 2025

It’s a great dealership. The service department is very good and responsive and Rob Young does a Super job. More

by gtckac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2025 -

Regal Honda responded

Thank you for the fantastic feedback! We're delighted to hear that Rob Young and our service department at Regal Honda provided such a great experience. We appreciate your support!

May 14, 2025

Nick Simpson very professional explained step by step I will always bring my honda there More

by rubyrice83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Simpson
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2025 -

Regal Honda responded

Thank you!

May 13, 2025

The estimated price was the correct price they charged, then they hit me with the SURPRISE “shop supplies” for $16.00. Nobody could explain what supplies were used on my vehicle (that is brand new and has More

by larrybell5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rob Young
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 14, 2025 -

Regal Honda responded

I'm sorry to hear about your experience with the unexpected charge. We strive for transparency in our pricing, and it's concerning that this wasn't explained clearly during your visit. I'd like to address this issue personally and ensure we make things right for you. Please feel free to reach out at your convenience. Thank you, Johnny Mullins - Service Manager - (863) 356-4439

May 13, 2025

From Mrs. Debbie the driver, she's wonderful, from Shriek, The salesman, Nate, all are Beautiful People. I consider them Family. More

by dathanglover65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shalymov Isaac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate, Schriek, Mrs Debbie, & THE guy who sold me the Car, I'm sorry I 4got his name.
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May 14, 2025 -

Regal Honda responded

It's fantastic to hear that our team at Regal Honda made you feel like family! We're grateful for your kind words and look forward to seeing you again next time!

May 10, 2025

3 hours unacceptable for an oil change. Car wash broken they said. Never offered a coupon to come back for car wash. More

by cindoerr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ray Taylor
3.0
This rating includes all reviews, with more weight given to recent reviews.
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May 12, 2025 -

Regal Honda responded

I'm sorry to hear about the long wait for your oil change and the inconvenience with our car wash. We strive to provide timely service, and it's disappointing that we fell short this time. Please reach out so we can discuss how to make it right for you. Thank you, Johnny Mullins - Service Manager - (863) 356-4439

May 10, 2025

Service performed was timely, professional, and performed as agreed. No surprises is a good thing. More

by rsuchenski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shalymov Isaac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 12, 2025 -

Regal Honda responded

Thank you for reviewing your recent visit here at Regal Honda! We appreciate your business and hope to see you again in the future!

May 10, 2025

Rob was great. Nice, fast and great customer service. He was quick to knowledge and answer any questions. While giving a great customer experience. More

by Nam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 12, 2025 -

Regal Honda responded

We're delighted to hear that Rob provided you with excellent service at Regal Honda! It's wonderful knowing he was able to assist quickly and effectively. Thank you for sharing your experience!

May 09, 2025

Very professional and reliable I will take my honda civic to this place for any service More

by cadisag_4110@hotmail.com
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Taylor
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May 12, 2025 -

Regal Honda responded

Thank you for giving our Regal Honda team the opportunity to earn your business! We appreciate your support and look forward to seeing you & your Civic again next time!

May 09, 2025

Nick Simpson took very good care of me and explained everything in full dettail .thamk you. More

by Marcelinacruz63
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 12, 2025 -

Regal Honda responded

Thank you for the great review, Marcelina! Nick & the team hope to see you again next time here at Regal Honda!

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