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Regal Honda - Service Center

Lakeland, FL

4.4
2,477 Reviews

2,477 Reviews of Regal Honda - Service Center

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August 27, 2021

Great service department. Jessica Torres was very helpful. She answered all our questions and got us back on the road quickly. I’m glad we chose Regal. More

by BARBARAKC01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Torres
Aug 31, 2021 -

Regal Honda responded

Thank you Barbara!

August 27, 2021

The service was GREAT and Megan was efficient and I appreciated Debbie who gave me a ride to and from the dealership to Watson Clinic. More

by FCLARK02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Debbie, very nice and safe driver gave me a ride to and from Regal., Megan Barnes
Aug 31, 2021 -

Regal Honda responded

Thank you for the great review!

August 27, 2021

Great service Great service great service great service great service great service great service great service great service great service greater it was great service great service great service great se More

by SHORNB2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2021 -

Regal Honda responded

Thank you!

August 27, 2021

Friendly service writer, Chrissy is the best ! Customer copy of safety inspection is lousy since its black & white. Used a coupon for added value, thanks for saving me money. More

by ADIRMTNMOOSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2021 -

Regal Honda responded

We agree Chrissy is pretty great!

August 26, 2021

Awesome service. Finally they found the problem on my wife SUV. After four times attempted. They replaced the parts and we have no more problem. Thanks More

by namorpepe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Levi Dillard
Aug 31, 2021 -

Regal Honda responded

Thank you for choosing Regal for your vehicle's service/repair needs!

August 25, 2021

I would given a -1 but I wasn’t able to. In for my first service waited for my vehicle for 2 hours with an appointment. Gave me the wrong keys and then made it seem like I was trying to steal a car. Now hav More

by Vashawn Gunn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure
Sep 01, 2021 -

Regal Honda responded

The experience you've described doesn't live up to the high customer service standards that we set for ourselves and I can understand why you were frustrated. Thank you for bringing this to our attention so we can work on improving

August 25, 2021

We have been along time customer at Regal . We have alway had great service and great customer service with the staff.The staff was prompt and professional More

by MISSIONAMERICA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Torres, Levi Dillard, Megan Barnes
Aug 31, 2021 -

Regal Honda responded

Thank you!

August 25, 2021

They are good & I been dealing with them for awhile, nice people my car is riding Awesome so far be back when it's time More

by A.MCKELIVER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2021 -

Regal Honda responded

We look forward to working with you with your vehicle is due for service again :)

Aug 31, 2021 -

A.MCKELIVER responded

a.mckeliver@yahoo.com

August 24, 2021

I love Regal Honda, u get my express oil change and car wash done in on hour or less. The technician are very friendly and kind, I will recommend them all the time More

by mmfbyrd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly Wilkes, Cheyenne Johnson, Jessica Torres, Levi Dillard, Megan Barnes
Aug 25, 2021 -

Regal Honda responded

Thank you!!

August 24, 2021

Best service you can find anywhere if you need help in-service Mr. Ray Tayor is the one you can count on fantastic service always. More

by MOODYFIVE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Greenhow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2021 -

Regal Honda responded

Thank you!!

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